Quality management approaches and their impact on firms׳ financial performance – An Australian study

O'Neill, Peter; Sohal, Amrik S.; Teng, Chih Wei

doi:10.1016/j.ijpe.2015.07.015

Cited by 113 publications

(96 citation statements)

References 69 publications

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“…More recently, O'Neill, Sohal, and Teng (2016) demonstrated that a quality management orientation (including the use of financial and productivity ratios as performance measures) provides a statistically significant survival and financial performance advantage in the small firms sector. In addition, Pollack and Adler (2016) showed that project management and information skills represent a significant and positive influence Are brand extensions of healthy products an adequate strategy when there is a high association between the brand and unhealthy products?…”

Section: The Role Of Efm In Microenterprise Performancementioning

confidence: 99%

The Impact of Economic and Financial Management Practices on the Performance of Mexican Micro-Enterprises: A Multivariate Analysis

Urquidy¹,

Barceló²,

Boza³

2018

RBGN

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Purpose -The goal of this paper is to characterize the economic and financial management (EFM) practices in Mexican micro-enterprises and determine their impact on business performance under the hypothesis that EFM practices focused on achieving the optimal level of liquidity and profitability positively affect the performance of micro-enterprises.Design/methodology/approach -The study applies factor analysis, including both exploratory and confirmatory techniques, as well as linear regression models.Findings -The econometric analysis shows that both economic and financial management are statistically significant in explaining microenterprise performance, although only the effect of the latter is positive, whereas that of the former is negative.Originality/value -The paper's findings could guide training and microcredit programs focused on micro-enterprise owners in developing countries and help to improve decision-making processes.

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Section: The Role Of Efm In Microenterprise Performancementioning

confidence: 99%

The Impact of Economic and Financial Management Practices on the Performance of Mexican Micro-Enterprises: A Multivariate Analysis

Urquidy¹,

Barceló²,

Boza³

2018

RBGN

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“…These two ratios are considered by hotel managers to be the most crucial operating indicators when defining the profitability of a hotel. Furthermore, the industry uses occupancy as a financial indicator (O'Neill, Sohal & Teng, 2016). Occupancy is calculated by taking the total number of sold rooms and dividing it by the total number of available rooms in any hotel.…”

Section: Profitability Research In the Hotel Industrymentioning

confidence: 99%

Profitability in Egyptian hotels: business model and sustainability impact

Zaki

Qoura

2019

Research in Hospitality Management

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“…Most of the companies (76%) found QMS as an effective tool (Table 7) and observed its positive impact on overall performance. This performance includes improvement in quality and process along with the implementation of standard methods and procedures (O'Neill et al 2016). The respondents were further asked about whether or not they had benchmarked any organization for QMS implementation t. The results showed that almost 50% of the respondents benchmarked some organizations, while 50% did not.…”

Section: Perception About Qmsmentioning

confidence: 99%

Assessment of the Extent of Implementation of Quality Management System (QMS) and Cost of Quality (COQ) Concepts – A Case from a Developing Country

et al. 2017

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Abstract:In developed countries, the application of the quality management system (QMS) is widely proven. However, in developing countries, like Pakistan, industries are not mature enough to understand and implement the system. The aim of this study is to examine the perception of quality, implementation of QMS and cost of quality (COQ) program in value-added garment sector, which is one of the major subsectors of textile industry in Pakistan. The methodology of the study is a questionnaire survey. The findings suggest that the majority of the respondent firms have well implemented quality management (QM) practices. Trend of results also depicts that most of the organizations wish to acquire ISO certification, which shows that the industrial processes are customer-centered thus striving to fulfil customer requirements. It can also be concluded that most of the organizations lack the COQ concept, its understanding and appropriate implementation.

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Quality management approaches and their impact on firms׳ financial performance – An Australian study

Cited by 113 publications

References 69 publications

The Impact of Economic and Financial Management Practices on the Performance of Mexican Micro-Enterprises: A Multivariate Analysis

The Impact of Economic and Financial Management Practices on the Performance of Mexican Micro-Enterprises: A Multivariate Analysis

Profitability in Egyptian hotels: business model and sustainability impact

Assessment of the Extent of Implementation of Quality Management System (QMS) and Cost of Quality (COQ) Concepts – A Case from a Developing Country

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