1989
DOI: 10.1016/0377-2217(89)90060-x
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Quality control of the M/G/1 queue

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Cited by 29 publications
(10 citation statements)
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References 12 publications
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“…They consider the problem of jointly evaluating quality and productivity in single server queues. They analyzed a M/M/1 queue in which quality monitoring is performed [Hsu and Tapiero (1987)], an M/G/1 queue, both from the quality control [Hsu and Tapiero (1989)], the maintenance point of view [Hsu and Tapiero (9887)] and considering an integrated approach for process monitoring, quality control and maintenance [Hsu (1992)]. This set of works aims at showing with quantitative models the relation among quality and productivity performance measures in production lines.…”
Section: Literature Reviewmentioning
confidence: 99%
“…They consider the problem of jointly evaluating quality and productivity in single server queues. They analyzed a M/M/1 queue in which quality monitoring is performed [Hsu and Tapiero (1987)], an M/G/1 queue, both from the quality control [Hsu and Tapiero (1989)], the maintenance point of view [Hsu and Tapiero (9887)] and considering an integrated approach for process monitoring, quality control and maintenance [Hsu (1992)]. This set of works aims at showing with quantitative models the relation among quality and productivity performance measures in production lines.…”
Section: Literature Reviewmentioning
confidence: 99%
“…Authors share point of view of ) that models of quality and quantity are rare in the literature. Hsu and Tapiero (Hsu & Tapiero 1989) pioneered this field by proposing a link between operation management and SPC control charts. S.B.…”
Section: -Literature Reviewmentioning
confidence: 99%
“…Works have been found on control charts adaptation based on learning and production volumes. Reference [18] has been a pioneer in this field, proposing a link between operational management and learning from the control charts. Based on an economic model, which takes into account the reuse of SPC data during yield and scraps investigations, [19] presents how quality controls can be released due to learning curves.…”
Section: Literature Reviewmentioning
confidence: 99%