Psychological Duty and Therapeutic Relationship: The Point of View of Attended Clients

Abstract

This work aims to examine what the clients cared for in a service of psychological duty, guided by a person-centered therapy, and consider meaningful as for the way the psychologist on duty relates to them. For that, semi-structured interviews were done with 5 clients cared for by this service, and the phenomenological method of research was used to analyze the interviews. Thus, we reached six analysis categories: 1) feel heard; 2) interest from the psychologist on duty; 3) feel welcome; 4) confidence; 5) unlimited time; 6) self-knowledge. Through the analysis of all the categories, it was possible to reach the conclusion that, even in a service that is so distinct from the psychotherapy as the duty service is, it is possible for the client to realize those that, according to Rogers, would be the necessary and sufficient conditions for the change of personality. Besides, it was possible to perceive the relevance of the quality of the presence of the psychologist on duty in the established relationship with the interviewed clients.

Intervenções Em Plantão Psicológico Humanista-Fenomenológico: Pesquisa Em Serviço-Escola

“…Essa categoria de intervenções tem implicação na forma com que a pessoa atendida sente e percebe o cuidado psicológico que lhe é oferecido. Vieira, Ribeiro, Souza, Moreira e Oliveira (2014) afirmam que a percepção da pessoa sobre a relação terapêutica em PP é um dos fatores determinantes para o sucesso terapêutico. Portanto, não somente as intervenções a respeito da demanda e sua ampliação, que implica construção do mundo vivido como discutido na reflexão, mas também as intervenções que visam construir a própria relação entre plantonista e pessoa atendida tem fundamental importância para alcançar melhora.…”

Becoming an emergency psychologist: Alterity and presence in a comprehensive not-knowing relationship

“…It is the willingness to be with the other as a person, not merely as a technician, that moves the provider from their place as a specialist in relation to another person to that of an individual genuinely interested in being with them when their pain manifests as an emergency (or as close to this as possible). Indeed, Mahfoud (2013) and Vieira et al (2014) emphasize that the possibility of the encounter in the emergency setting being unique significantly mobilizes and intensifies the processes that develop within the relationship.…”

“…Emergency psychological care (EPC) is a modality of therapeutic intervention that emerged in Brazil in the 1980s as an offshoot of Rogerian nondirective counseling (Amorim et al, 2015; Vieira et al, 2014). This humanistic approach is aimed at the immediate care of the client’s need for psychological help without the need to perform previous screening.…”