Problem areas in e-Participation

Quintero-Angulo, Raissa Angie Daniela; Sánchez-Torres, Jenny Marcela; Cardona-Román, Diana Marcela

doi:10.1145/3428502.3428584

Cited by 7 publications

(7 citation statements)

References 22 publications

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“…The existing literature reviews present (a) the current problems of eParticipation [30][31][32], (b) the adoption models of eParticipation [33], (c) the use of social media in eParticipation [34], and (d) the participation of citizens in eGovernment service delivery [35]. Finally, there are attempts to map the field by proposing a general model to describe the area [36,37] or a model of the theoretical contributions to the field [38].…”

Section: Analysis Frameworkmentioning

confidence: 99%

The Use of Artificial Intelligence in eParticipation: Mapping Current Research

Vasilakopoulos,

Tavantzis,

Promikyridis

et al. 2024

Future Internet

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Electronic Participation (eParticipation) enables citizens to engage in political and decision-making processes using information and communication technologies. As in many other fields, Artificial Intelligence (AI) has recently started to dictate some of the realities of eParticipation. As a result, an increasing number of studies are investigating the use of AI in eParticipation. The aim of this paper is to map current research on the use of AI in eParticipation. Following PRISMA methodology, the authors identified 235 relevant papers in Web of Science and Scopus and selected 46 studies for review. For analysis purposes, an analysis framework was constructed that combined eParticipation elements (namely actors, activities, effects, contextual factors, and evaluation) with AI elements (namely areas, algorithms, and algorithm evaluation). The results suggest that certain eParticipation actors and activities, as well as AI areas and algorithms, have attracted significant attention from researchers. However, many more remain largely unexplored. The findings can be of value to both academics looking for unexplored research fields and practitioners looking for empirical evidence on what works and what does not.

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Section: Analysis Frameworkmentioning

confidence: 99%

The Use of Artificial Intelligence in eParticipation: Mapping Current Research

Vasilakopoulos,

Tavantzis,

Promikyridis

et al. 2024

Future Internet

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“…When using e-participation tools, user trust in government institutions plays a role, as does broader confidence in the internet and participation platforms. In reference to private social media platform providers and the data protection scandals affecting, for example, Facebook, general concerns have been expressed about the widespread use of online platforms (Le Blanc 2020: 19-20; Omar et al 2014;Quintero-Angulo et al 2020). This is one of the main reasons why data protection is seen as an advantage of non-digital participation.…”

Section: Advantages Of Non-digital Participation Compared To E-partic...mentioning

confidence: 99%

“…Several studies have looked into what motivates people to engage in e-participation initiatives (Edelmann et al 2021;Quintero-Angulo et al 2020;Royo et al 2020;Panopoulou et al 2014;Susha & Grönlund 2012;Smith et al 2011;Macintosh & Whyte 2006). A novel approach to studying e-participation compared to non-digital alternatives is provided by Zheng and Schachter (2017), who examined the influence of perceived advantages of e-participation on citizen willingness to participate, which has only rarely been central to research into e-participation.…”

Section: Introductionmentioning

confidence: 99%

The Perceived Advantages of e-Participation and its Impact on Citizens’ Willingness to Engage: Findings From the Canton of Zurich

Mertes¹,

Fischer²,

Brüesch³

et al. 2022

SSAS

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The aim of this study is to contribute to the growing literature on electronic participation (e-participation), by analysing various scenarios of participation. The main goal is to gain further insight into the role of perceived advantages concerning citizens’ willingness to engage in digital and non-digital participation. While several studies have identified advantages of e-participation compared to traditional, non-digital alternatives, little research has been conducted into how the perception of these advantages influences citizen willingness to engage in e-participation. This study examines three participation scenarios with different levels of citizen participation. We use a logistic regression model to analyse our data. The findings reveal new insights for both research and practice. First, the results show that simplicity, time savings, location independence, and cost reduction are generally considered to be advantages of e-participation. By comparison, data security and data protection are seen to be advantages of non-digital participation. However, only cost reduction and simplicity have a positive influence on citizens’ willingness to engage in all three scenarios. Additionally, when data security was perceived as an advantage of e-participation, the likelihood of preferring digital over non-digital participation was higher. This is true for the two scenarios with higher participation levels. These findings differ from those in previous studies and raise questions regarding the impact that the participation level has on the results. By studying this topic further, valuable insights can be gained into how governments can use and promote e-participation. Abstrakt Das Ziel dieser Studie ist es, einen Beitrag zur Literatur über E-Partizipation zu leisten, indem verschiedene Szenarien der Beteiligung analysiert werden. Genauer gesagt geht es darum, weitere Erkenntnisse über die Rolle der wahrgenommenen Vorteile in Bezug auf die Bereitschaft der Bürger und Bürgerinnen zur digitalen und nicht-digitalen Partizipation zu gewinnen. Während es verschiedene Studien gibt, die die Vorteile von E-Partizipation im Vergleich zu traditionellen, nicht-digitalen Alternativen aufzeigen, gibt es wenig Forschung darüber, wie die Wahrnehmung dieser Vorteile die Bereitschaft der Bürgerinnen und Bürger beeinflusst, sich an E-Partizipation zu beteiligen. In dieser Studie werden drei Beteiligungsszenarien mit unterschiedlichen Partizipationslevels untersucht. Wir verwenden ein logistisches Regressionsmodell, um unsere Daten zu analysieren. Die Ergebnisse liefern neue Erkenntnisse sowohl für die Forschung als auch für die Praxis. Zunächst zeigen die Ergebnisse, dass Einfachheit, Zeitersparnis, Ortsunabhängigkeit und Kostenreduzierung allgemein als Vorteile von E-Partizipation angesehen werden. Im Vergleich dazu werden Datensicherheit und Datenschutz als Vorteile der nicht-digitalen Beteiligung gesehen. Allerdings haben in allen drei Szenarien nur die Kostenreduktion und die Einfachheit einen positiven Einfluss auf die Bereitschaft, sich digital zu beteiligen. Wurde zudem die Datensicherheit als Vorteil der E-Partizipation wahrgenommen, führt dies auch zu einer höheren Wahrscheinlichkeit, die digitale gegenüber der nicht-digitalen Beteiligung zu bevorzugen. Dies gilt für die beiden Szenarien mit höherem Partizipationslevel. Diese Ergebnisse weichen von früheren Studien ab und werfen die Frage auf, welchen Einfluss das Partizipationslevel auf die Ergebnisse hat. Durch weitere Studien können wichtige Erkenntnisse für politisch Verantwortliche gewonnen werden, wie sie E-Partizipationsinitiativen nutzen und fördern können. Abstraite L‘objectif de cette étude est de contribuer à la littérature croissante sur laparticipation électronique (ou : numérique) en analysant différents scénarios de participation. Plus précisément, il s‘agit d‘acquérir des connaissances supplémentaires sur les avantages perçus en ce qui concerne la disposition (besser : disponibilité/volonté) des citoyens à participer de manière numérique ou non. Alors qu‘il existe plusieurs études montrant les avantages de la participation électronique par rapport aux alternatives traditionnelles non numériques, il existe peu de recherches sur la manière dont la perception de ces avantages influence la volonté des citoyens de participer électroniquement. Dans cette étude, nous examinons trois scénarios de participation avec différents niveaux de participation. Nous utilisons un modèle de régression logistique pour analyser nos données. Les résultats fournissent de nouvelles informations tant pour la recherche que pour la pratique. Tout d‘abord, les résultats montrent que la simplicité, le gain de temps, l‘indépendance du lieu et la réduction des coûts sont généralement considérés comme des avantages de laparticipation électronique. En comparaison, la sécurité des données et la protection des données sont considérées comme des avantages de la participation non numérique. Toutefois, dans les trois scénarios, seule la réduction des coûts et la simplicité ont une influence positive sur la volonté de participer numériquement. Si, en outre, la sécurité des données a été perçue comme un avantage de la participation électronique, cela conduit également à une probabilité plus élevée de préférer la participation numérique à la participation non numérique. Cela vaut pour les deux scénarios avec un niveau de participation plus élevé. Ces résultats diffèrent des études précédentes et soulèvent la question de l‘influence du niveau de participation sur les résultats. D‘autres études permettront de tirer des enseignements importants pour les responsables politiques sur la manière d‘utiliser et de promouvoir les initiatives de la participation électronique. Schlüsselbegriffe: E-Partizipation; nicht-digitale Beteiligung; E-Government; Deliberation Mots-clés: e-Participation/participation électronique; participation non numérique; gouvernement électronique; délibération

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“…The fact of consecutive interaction with their local representatives by discussing budgetary and spatial planning topics will ameliorate connectivities in the sense of accumulating the required information that could shape local's satisfaction levels, in turn increasing authority legitimacy. This perception of e-participation as a panacea for a long governmental inefficiency can also be noted from the unlimited services it provides (Evoting, online consultation, deliberation, virtual community discussion platforms, and epetitions) Quintero-Angulo et al (2020).…”

Section: Introductionmentioning

confidence: 99%

An empirical study juxtaposing the importance of implementing an e-participation model by the government for compliance intention and satisfaction level among Djiboutian generation z

Aden

2023

JGAR

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This research is among the very few studies seeking a focalized exploration of the impact of e-participation perception on satisfaction and compliance intention among the Djiboutian generation Z. To facilitate the task, our responders, which were encompassed of “n=469”; were requested to share their views about perceived accountability (PA), perceived transparency (PT), perceived quality deliverance (PQD) as well as how perceived sustainably innovative (PSI) their perception was when the current government embraces virtual community participatory platforms (EP). To answer the research objective and analyze the highly complex data, this research performed a structural equation model (SEM) by using Amos software. The finding projected that both perception accountability (PA) and perception transparency (PT) seldom influence compliance intention and have a negative effect, whereas only PT contributes positively to satisfaction among the z generation, thus further highlighting the complex status of compliance. On the other hand, PQD and PSI have a significant positive influence on Djibouti generation z compliance and satisfaction likelihood. It is hoped the empirical evidence of this research will provide the Djiboutian authority that an all-of-society approach incorporated with technology will enhance the government’s quality deliverance, at the same time, shape youth’s perception toward their representative and infuse a sustainable, healthy society based on collective cooperation and social cohesion. Keywords: e-participation adoption, generation z, compliance intention, open government partnership, co-creation, SEM approach Abstrak Penelitian ini adalah salah satu dari sedikit studi yang mencari eksplorasi fokus dampak persepsi e-partisipasi terhadap kepuasan dan niat kepatuhan di antara generasi Z Djibouti. Untuk memfasilitasi tugas, responden kami terdiri dari “n=469”; diminta untuk berbagi pandangan mereka tentang persepsi akuntabilitas (PA), persepsi transparansi (PT), persepsi kualitas pengiriman (PQD) serta bagaimana persepsi inovasi berkelanjutan (PSI) persepsi mereka ketika pemerintah saat ini merangkul platform partisipasi komunitas virtual (EP). Untuk menjawab tujuan penelitian dan menganalisis data yang sangat kompleks, penelitian ini melakukan model persamaan struktural (SEM) dengan menggunakan perangkat lunak Amos. Temuan memproyeksikan bahwa akuntabilitas persepsi (PA) dan transparansi persepsi (PT) jarang memengaruhi niat kepatuhan dan memiliki efek negatif, sedangkan hanya PT yang berkontribusi positif terhadap kepuasan di antara generasi z, ini semakin menyoroti status kepatuhan yang kompleks. Di sisi lain, PQD dan PSI memiliki pengaruh positif yang signifikan terhadap kepatuhan dan kemungkinan kepuasan Djibouti generation z. Diharapkan bukti empiris dari penelitian ini akan memberikan otoritas Djibouti bahwa pendekatan semua masyarakat yang digabungkan dengan teknologi akan meningkatkan kualitas pemerintah, pada saat yang sama, membentuk persepsi pemuda terhadap perwakilan mereka, dan menanamkan pembangunan yang sehat dan berkelanjutan. masyarakat berdasarkan kerjasama kolektif dan kohesi sosial. Kata kunci: adopsi e-partisipasi, generasi z, kepatuhan niat, kemitraan pemerintah terbuka, co-creation, pendekatan SEM

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Problem areas in e-Participation

Cited by 7 publications

References 22 publications

The Use of Artificial Intelligence in eParticipation: Mapping Current Research

The Use of Artificial Intelligence in eParticipation: Mapping Current Research

The Perceived Advantages of e-Participation and its Impact on Citizens’ Willingness to Engage: Findings From the Canton of Zurich

An empirical study juxtaposing the importance of implementing an e-participation model by the government for compliance intention and satisfaction level among Djiboutian generation z

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Problem areas in e-Participation

Cited by 7 publications

References 22 publications

The Use of Artificial Intelligence in eParticipation: Mapping Current Research

The Use of Artificial Intelligence in eParticipation: Mapping Current Research

The Perceived Advantages of e-Participation and its Impact on Citizens&rsquo; Willingness to Engage: Findings From the Canton of Zurich

An empirical study juxtaposing the importance of implementing an e-participation model by the government for compliance intention and satisfaction level among Djiboutian generation z

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The Perceived Advantages of e-Participation and its Impact on Citizens’ Willingness to Engage: Findings From the Canton of Zurich