Predicting Tourist Loyalty toward Cultural Creative Attractions the Moderating Role of Demographic Factors

Lu, Carol Y.; Dean, David L.; Suhartanto, Dwi; Hussein, Ananda Sabil; Suwatno,; Kusdibyo, Lusianus; Chen, Brendan T.; Gunawan, Arie Indra

doi:10.1080/1528008x.2020.1773371

Cited by 26 publications

(32 citation statements)

References 34 publications

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“…Previous studies (Assaker, 2020;Khan et al, 2019;Lu et al, 2021;Stepchenkova et al, 2019) have noted that age and gender can act as moderating variables in understanding tourists' behavioral intentions when the latter is operationalized as revisit and recommendation intentions. Thus, age and gender were used as control variables in ascertaining their effects on behavioral intentions.…”

Section: Control Variablesmentioning

confidence: 99%

The wow effect and behavioral intentions of tourists to astrotourism experiences: Mediating effects of satisfaction

Rodrigues

Loureiro

Prayag

2021

Journal of Tourism Research

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The purpose of this study is to ascertain the effect of awe on tourist behavioral intentions for astrotourism destinations. Awe is theorized as a multi‐dimensional concept with both cognitive and affective elements. A behavioral model depicting the relationships among awe, tourist satisfaction and behavioral intentions is proposed and examined among 304 tourists to the Dark Sky Party Alqueva in Portugal. Using partial‐least squares structural equation modeling (PLS‐SEM), the results indicate that awe directly affects tourist satisfaction and indirectly affects behavioral intentions when mediated by tourist satisfaction. Theoretical and managerial implications are presented.

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Section: Control Variablesmentioning

confidence: 99%

The wow effect and behavioral intentions of tourists to astrotourism experiences: Mediating effects of satisfaction

Rodrigues

Loureiro

Prayag

2021

Journal of Tourism Research

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“…From the economic perspective, the existence of new and better changes in many business organizations contributes to the overall economic development [22]. Therefore, innovation must be the focus of tourism managers and policymakers [30] to continue to adapt to changing needs and demands of tourists [4]. The innovative tourist attractions or destinations consequently can sustain themselves amid a dynamic and competitive tourism industry.…”

Section: Innovation Factormentioning

confidence: 99%

“…The study notes that today's digital natives tend to look for new attractions where they can learn and gain authentic experiences by being directly involved in activities at tourist attractions [3]. Creative tourism that offers this authentic experience has become very popular [4]. Thus, this trend certainly encourages many researchers to know the behavior of tourists, including their satisfaction, especially in creative tourism.…”

Section: Introductionmentioning

confidence: 99%

The Role of Technology and Innovation in Creative Tourism

Astor¹,

Wibisono²,

Novianti³

et al. 2021

Proceedings of the 2nd International Seminar of Science and Applied Technology (ISSAT 2021)

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As an integral part of their life, technology and innovation inspire digital natives to travel and recommend the destination that suits them. Creative tourism as one of the most in-demand tourist attractions by digital natives requires external inputs that generate a qualified experience environment. This study investigates the role of technology and innovation in creative tourism from the perspective of digital natives: Generation X and Millennials. Using questionnaires from 455 digital natives in several creative tourism attractions in the greater Bandung region, Indonesia, this study reveals that technology and innovation, besides experience quality, are essential aspects that drive tourist satisfaction towards creative tourism attractions. This paper, therefore, presents new insights at the crossroads of creative tourism and digital natives, by focusing on technology and innovation for qualified tourists' experiences.

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“…Having favorable customer behavior is essential to survive and be competitive in an eco-friendly market (Prakash and Pathak, 2017; Woo, 2019). Creating customer favorable behavior is important for any business as it sparks customers’ intention to repurchase and willingness to pay more even if the price increases (Dean and Suhartanto, 2019; Lu et al , 2020). Considering its importance, many studies have been devoted to examine the behavioral intention model and, arguably, quality-based behavioral intention model is one of the most widely adopted to explain customers’ future behavior (Chandra, 2019; Suhartanto et al , 2019).…”

Section: Introductionmentioning

confidence: 99%

Predicting young customers’ intention to repurchase green plastic products: incorporating trust model into purchase intention model

Suhartanto

Kartikasari

Hapsari

et al. 2021

JABS

Self Cite

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Purpose This study aims to assess young customers’ repurchasing intentions toward green plastic products by incorporating green trust model into green purchase intention model. It also evaluates the role of gender moderation in the green repurchase intention formation model. Design/methodology/approach A total of 314 young consumers of green plastic products in Bandung, Indonesia were determined for this study. This study used variance-based partial least squares (PLS) to evaluate the proposed model and examine the hypothesized relationship, by means of SmartPLS 3. The construct validity and reliability were evaluated by testing the measurement model, while the proposed hypotheses were examined by testing the structural model. Findings The assessment of the proposed model using PLS reveals that the incorporation of green trust model increases the prediction strength of green repurchase intentions model on green plastic products. Further, this study shows that, in general, gender did not moderate the formation of green repurchase intentions. Research limitations/implications Besides broadening the green repurchase intention theory, this finding offers a direction for green plastic businesses to improve their capability and their marketing strategies. This study offers an important contribution in understanding young consumers’ intentions to buy green plastic products, although it has several drawbacks. In the future, to increase its generalization, this study can be replicated on young consumers in other developing and developed countries, and this model can also be tested in other segments. Originality/value To the best of the authors’ knowledge, there are no published studies that have tested the repurchase intention model for green plastic products, and none of the past studies have incorporated these models to explain repurchase intention toward green plastic products. Furthermore, the inclusion of gender roles in green repurchase intentions for green plastic products is important to be explored.

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Predicting Tourist Loyalty toward Cultural Creative Attractions the Moderating Role of Demographic Factors

Cited by 26 publications

References 34 publications

The wow effect and behavioral intentions of tourists to astrotourism experiences: Mediating effects of satisfaction

The wow effect and behavioral intentions of tourists to astrotourism experiences: Mediating effects of satisfaction

The Role of Technology and Innovation in Creative Tourism

Predicting young customers’ intention to repurchase green plastic products: incorporating trust model into purchase intention model

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