“…As hidden links in the PPM-DOTS chain, TB HVs need formal acknowledgement, supportive supervision and the opportunity to acquire new skills. If officially recognised and respected as ‘partners’, TB HVs might take on more active roles in identifying commonly recurring problems, initiating change processes and evaluating improvements in the programme (Béhague, Kanhonou, Filippi, Lègonou, & Ronsman, 2008; Dieleman, Gerretsen, & Jan van der Wilt, 2009). This is especially relevant given their proximity and close attention to the multiple layers and forms of accountability in the PPM-DOTS.…”