Personality Traits, Burnout, and Emotional Labor Correlation among Teachers in Pakistan

Abstract

The main purpose of this research is to study the impact of personality on job burnout among educators. Additionally the role of emotional labor on the relationship of personality and burnout is also investigated. In this model, job burnout (exhaustion, depersonalization and lack of personal accomplishment) is a dependent variable; personality (extraversion, neuroticism, agreeableness, openness to experience and conscientiousness) is an independent variable, while emotional labor (surface acting and deep acting) is a mediating variable. To investigate the relationship among above stated variables, correlation and multiple regression analysis were conducted. Questionnaires were used to collect the data from 199 secondary level teachers of private schools. The results of correlation and multiple regression showed the negative impact of personality on burnout, positive impact of personality on emotional labor, and the negative impact of emotional labor on job burnout. Discussion, suggestions, implications, and recommendations selection and training are provided.

Emotional Labor and Burnout among Teachers: A Systematic Review

“…Nevertheless, whether burnout is the result of emotional labor or burned-out employees start to employ surface acting responses as they lack the resources to apply more genuine and empathetic strategies (i.e., deep and natural acting) is not yet well understood. Few studies have examined burnout as the cause of emotional labor [ 8 , 15 , 36 ], and those that did have shown that burnout leads to greater surface acting strategies and emotional labor. This association is consistent among the studies, suggesting that when emotional exhaustion and fatigue rises, surface acting rises too [ 16 , 33 , 50 , 52 ].…”

“…Concerning the studies that examined burnout as a predictor of emotional labor, they indicate that greater exhaustion scores predict emotional labor [ 8 ]. Correspondingly, further studies also show that higher burnout levels are related to higher surface acting while lower burnout levels are related to NFE; no associations were observed between burnout and deep acting [ 15 , 36 ].…”

“…Emotional labor had a partial mediating role in the relationship between personality and emotional exhaustion. Khalil et al [ 36 ] examined emotional labor as a mediator between personality and burnout, but unfortunately the authors failed to distinguish between the different traits of the Big Five personality traits in their paper, which makes it difficult to reach any definitive conclusions.…”

“…Montgomery et al [ 34 ] suggested that the inhibition of emotions is associated with increased physiological chronic arousal, which is easily connected to negative health outcomes. Additionally, Yilmaz et al [ 17 ] pointed out that few studies have examined emotional labor in relation to personality characteristics (with some exceptions [ 35 , 36 ]).…”

Structural Relationships among Teachers’ Goal Orientations for Teaching, Self-efficacy, Burnout, and Attitudes towards Teaching

“…It is a known fact that the teaching profession requires high levels of efforts and, therefore, professionals working in education are known to be susceptible to burnout (Chang, 2009). Considering different types of goal orientations, in their efforts to be effective teachers with mastery goal orientations are expected to try hard, do research, learn and develop themselves and carry out activities that require effort and also support students in the learning process.…”