Perinatal care experiences of Muslim women in Northwestern Ontario, Canada: A qualitative study

Alzghoul, Manal M.; Møller, Helle; Wakewich, Pamela; Dowsley, Martha

doi:10.1016/j.wombi.2020.02.021

Cited by 7 publications

(7 citation statements)

References 28 publications

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“…Findings in this paper will help in constructing propositions in connection to some of the antecedents and outcomes factors as presented in Table 4. For instance, Alzghoul et al (2020) reported that respect toward Muslim women's religious, cultural beliefs and practices enhances the experience of care, and information about care options will enhance quality services. Zailani et al (2016) confirmed that doctor's and hospital's halal practices affect Muslim medical tourists' satisfaction.…”

Section: Discussionmentioning

confidence: 99%

“…Indeed, these dimensions play a vital role in enhancing healthcare service choice intentions, quality of life and life satisfaction by reducing cultural, religious and knowledge barriers. Furthermore, adopting PCC in service practices helps improve health accessibility, cultural comfort, experience quality and positive emotional state and feelings and reduce negative emotions and mistrust (Cioffi, 2004; Bhui et al , 2008; Cruz et al , 2017; Alzghoul et al , 2020). The appropriate unification of antecedent factors (Table 4) enables physicians or service providers to act in an interactive, cooperative and a more customer-centric way.…”

Section: Discussionmentioning

confidence: 99%

“…Existing studies on healthcare quality for Muslims are conducted either through semi-structured interviews or questionnaire surveys, as seen in Table 3. The qualitative approach is a proven method to explore new ideas or new factors relevant to Muslims using interviews (Alzghoul et al , 2020). At the same time, quantitative studies use survey research methods to investigate the impacts of specific factors affecting perceived quality-of-care or customer satisfaction (Zailani et al , 2016).…”

Section: Directions For Future Researchmentioning

confidence: 99%

“…These theoretical approaches are briefly discussed in the following sections to provide rationales for adopting TSR in the areas of healthcare service quality for Muslim patients. First, Islamic Sharia perspective refers to the Islamic teachings and regulations, which are derived from the holy book, Al-Quran (the word of God) and the Sunnah of Prophet Muhammad peace be upon him (Alzghoul et al, 2020). The Islamic Sharia perspective aims to uphold Islamic medical ethics and Muslims' beliefs in health-seeking behavior, which are derived from the religion.…”

Section: Review Of Theoretical Approachesmentioning

confidence: 99%

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Healthcare quality for Muslims: TCCM and TSR frameworks analyses

Islam

Muhamad

Leong

2021

JIMA

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Purpose Transformative service research (TSR) has received considerable attention from researchers and marketers in recent years and becomes a research priority in health care. In response, this paper adapts the TSR entities and wellbeing framework to systematically review healthcare quality research on Muslim consumers. The purpose of this paper is to identify research gaps and provide directions for future research, aligning healthcare studies with the TSR framework. Design/methodology/approach The authors of this paper reviewed empirical papers in healthcare quality research on Muslim patients between the years 2000 and 2020. The recorded journal articles were synthesized using insights from the TSR framework. Several literature gaps were identified and future research directions were provided using the TCCM framework, in which T stands for theory, C for context, C for characteristics and M for methodology. Findings This paper finds studies that encompass several domains of the TSR framework including cultural and religious dimensions, service interaction and customer engagement dimensions and customer service wellbeing. Findings also reveal subject matters related to the TSR framework, which receive less attention in the healthcare literature. A number of potential avenues for theoretical extension in health care are also discussed. Social implications The implications of this paper are highly relevant to Muslim healthcare consumers, the healthcare system and society in general. The findings suggest inspiring changes in the healthcare ecosystem that yields a greater quality of life (health and wellbeing) for individuals and their respective communities. Originality/value This paper advances the current state of healthcare research by identifying and organizing components of TSR entities and wellbeing framework, using Muslim patients as the context. It enhances some pioneering approaches within the domain of TSR and quality dynamics and provides a holistic perspective as guidance and systematic thinking to further advancement in the field of services marketing and Islamic marketing.

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Section: Discussionmentioning

confidence: 99%

Section: Discussionmentioning

confidence: 99%

Section: Directions For Future Researchmentioning

confidence: 99%

Section: Review Of Theoretical Approachesmentioning

confidence: 99%

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Healthcare quality for Muslims: TCCM and TSR frameworks analyses

Islam

Muhamad

Leong

2021

JIMA

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“…The rice grain period (T D ) encompasses the whole process of rice growth, from pre-planting to fully grown plants and consumption; this process is called the peri-harvest period operation process. The term "peri" is a borrowed medical term that refers to careful perinatal nursing [35,36]. In this paper, the application of 5T management to carry out chain management of post-harvest collection and storage of rice is investigated.…”

Section: T Managementmentioning

confidence: 99%

Hazard Analysis of Traditional Post-Harvest Operation Methods and the Loss Reduction Effect Based on Five Time (5T) Management: The Case of Rice in Jilin Province, China

Zhang

Wang

et al. 2021

Agriculture

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Traditional post-harvest operation methods applied in rice fields lack advanced management knowledge and technology, which has led to post-harvest losses. We proposed the concept of Five Time (5T) management for the first time. 5T management divides the whole life cycle of rice into different growth time interval to complete process management. This paper mainly introduces the management of rice grain period, that is, the post-harvest management period, including the operation process management of harvesting, field stacking, drying, warehousing, and storing. In 2019, our research team formulated the 5T management method, which considers the entire post-harvest process, and carried out a pilot application of this method at the Jilin Rice Industry Alliance of Jilin Province. Moreover, to promote the 5T management method, our research team carried out follow-up experiments in rice production enterprises and found severe post-harvest rice losses. This paper combined a large number of literature and the basic theory research of rice post-harvest to analyze the traditional methods for post-harvest processing and the associated rice losses. By implementing the 5T management method, 4.33% of losses incurred during the T1 harvesting period could be recovered. In the T2 field period, drying rice within 48 h after harvesting could reduce losses by 2.5%. In the T3 drying period, the loss rate could be reduced by 1.6% if traditional drying methods were replaced by mechanical drying and by 0.6% if cyclic drying was implemented to prevent over-drying. In the T5 storage period, the loss rate of 7% could be reduced by adopting advanced grain storage technologies such as low-temperature storage. Overall, the rice loss rate could be reduced by 15.43%, which is equivalent to a yield of 32.68 million tonnes of rice. The important factors in each period are strictly controlled in the 5T management method to prevent the post-harvest losses caused by flawed concepts and improper management and to increase the amount of usable fertile land.

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