Peningkatan Loyalitas Mahasiswa Yang Dipengaruhi Oleh Kualitas Pelayanan Akademik dan Kepuasan Mahasiswa (Studi Kasus Pada Mahasiswa S1 Dan D3 STIESIA Surabaya)

Nugroho, Novianto Eko

doi:10.12962/j24433527.v13i1.6366

Cited by 3 publications

(2 citation statements)

References 4 publications

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“…Perilakuikecurangan akademikidipengaruhi olehidua faktor, yaitu cara mahasiswaimerasionalisasi ketidakjujuraniakademik dan persepsi adanyaipeluang untukimelakukan kecuranganiakademik (Fitriana and Baridwan, 2012). Berbagai alasan dijadikan sebagai dasar seseorang melakukan ketidakjujuran akademik (Nugroho, 2015). Ada banyak jenis perilaku kecurangan akademik, yaitu JEMAP: Jurnal Ekonomi, Manajemen, Akuntansi, dan Perpajakan ISSN: 2622-612X (Media Online) │ Vol.6 │ No.1 │ April 2023 94 menggunakan informasi, menawarkan bantuan kepada orang lain, plagiarisme dan berbagai perilaku yang tidak boleh dilakukan (Salong, 2020).…”

Section: Kecenderungan Berperilaku Curangunclassified

Pengaruh Preventing Dan Ajaran Tri Pantangan Terhadap Kecenderungan Berperilaku Curang

Wardani,

Herlicia

2023

Jurnal Ekonomi, Manajemen, Akuntansi dan Perpajakan

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The purpose of this study is to ascertain the impact of prevention and tri pantangan teachings on the tendency of dishonest behavior. Research of this kind is quantitative. By giving out surveys to students at Yogyakarta's Tamansiswa University, primary data are collected. Convenience sampling is the sample method employed, while IBM SPSS Statistics 20 is used to analyze the data. Data was gathered by sending pupils access to Google forms via the Whatsapp messaging service. One hundred surveys were processed in total. The findings of this study demonstrate that tri pantangan lessons and prevention have a major impact on the tendency of dishonest behavior, while prevention has the opposite effect. The tri pantangan's teachings have an adverse effect on the the tendency of dishonest behavior.

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Section: Kecenderungan Berperilaku Curangunclassified

Pengaruh Preventing Dan Ajaran Tri Pantangan Terhadap Kecenderungan Berperilaku Curang

Wardani,

Herlicia

2023

Jurnal Ekonomi, Manajemen, Akuntansi dan Perpajakan

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“…Untuk mendukung penjelasan diatas terkait pengaruh kualitas pelayanan terhadap loyalitas pelanggan, penulis mengambil hasil dari penelitian terdahulu yang menyatakan bahwa kualitas pelayanan berpengaruh terhadap loyalitas pelanggan. Penelitian yang dilakukan oleh (Siregar, 2022) (Nugroho, 2020) (Maryono, 2019). Hal ini membuktikan bahwa ketika kualitas pelayanan semakin meningkat atau baik, maka loyalitas pelanggan juga akan semakin tinggi atau baik.…”

Section: Hubungan Kualitas Pelayanan Terhadap Loyalitas Pelangganunclassified

PENGARUH KUALITAS PELAYANAN, HARGA, DAN LOKASI TERHADAP LOYALITAS PELANGGAN (Studi Kasus Pada PT. Tiki Jalur Nugraha Ekakurir (JNE) Cabang Medan Marelan)

Miryanda

2023

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Customer loyalty is evidence that customers feel satisfied with a used product or service and make repeated purchases. This study aims to determine and analyze the effect of service quality, price, and location on customer loyalty. The method used in this study is a quantitative method with data collection techniques used in the form of primary data, where data is collected using a questionnaire. Conducting on customers who use JNE freight forwarding services as of February 2022 with a population of 3,328 customers with a sample of 100 respondents. The analysis results show that service quality, price and location partially have a positive and significant effect on customer loyalty at JNE branches of Medan Marelan. Then the analysis results prove that service quality, price and location simultaneously have a positive and significant effect on customer loyalty at JNE branch of Medan Marelan.

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The Effort to Increase Loyalty through Brand Image, Brand Trust, and Satisfaction as Intervening Variables

Martin¹,

Nasib

2021

Society (Bangka. Online)

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Polytechnic is a university focusing on vocational education. Politeknik Unggul LP3M is to provide an appropriate vocational education in supporting industrial demand. This study focuses on maximizing students’ loyalty influenced by brand image and trust, where students’ satisfaction is an intervening variable. Path analysis was chosen for this study. As many as 125 people were chosen as respondents, and the technique sampling used purposive random sampling. The study showed that brand image and trust significantly impact students’ loyalty and satisfaction in Politeknik Unggul LP3M. Students’ satisfaction has a crucial role in mediating brand image and brand trust on students’ loyalty.

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Peningkatan Loyalitas Mahasiswa Yang Dipengaruhi Oleh Kualitas Pelayanan Akademik dan Kepuasan Mahasiswa (Studi Kasus Pada Mahasiswa S1 Dan D3 STIESIA Surabaya)

Cited by 3 publications

References 4 publications

Pengaruh Preventing Dan Ajaran Tri Pantangan Terhadap Kecenderungan Berperilaku Curang

Pengaruh Preventing Dan Ajaran Tri Pantangan Terhadap Kecenderungan Berperilaku Curang

PENGARUH KUALITAS PELAYANAN, HARGA, DAN LOKASI TERHADAP LOYALITAS PELANGGAN (Studi Kasus Pada PT. Tiki Jalur Nugraha Ekakurir (JNE) Cabang Medan Marelan)

The Effort to Increase Loyalty through Brand Image, Brand Trust, and Satisfaction as Intervening Variables

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