PENGARUH SERVANT LEADERSHIP TERHADAP KOMITMEN ORGANISASIONAL DAN KINERJA PEGAWAI (Studi pada Pegawai Negeri Sipil di RSUD Wangaya Kota Denpasar)

Abstract

This study is focused to analyze the impact of servant leadership on employee performance in relation to the organizational commitment mediation. It is a causality research, providing an explanation and understanding about the impact of servant leadership on employee performance and the impact of servant leadership on organizational commitment. The sample of the research are 90 civil servants in Wangaya General Hospital as the respondents. In this study questionares are used as instuments of the research. Descriptive and inferential analysis were applied as method of analysis and Structural Equation Model-Partial Least Square (SEM-PLS) as a tool. The result is that servant leadership does not have any significant effect on employees performance, servant leadership has a positive and significant effect on organizational commitment, organizational commitment has positive and significant effect on employee performance, and the impact on servant leadership and employee performance through the role of organizational commitment as mediating variable is supported.

The Effect of School Principal’s Servant Leadership of Vocational Schools in Temanggung Regency

“…Nevertheless, this finding is in agreement with Lisbijanto and Budiyanto (2014), and Kamanjaya et al (2017) suggesting that servant leadership has no significant effect on performance.…”

The Role of Work Motivation in Mediating the Effect of Servant Leadership on Employee Performance at Legian Beach Hotel, Kuta Bali

“…This shows that the better the servant leadership, the less significant it is in improving employee performance. The results of this study reinforce with research conducted by Kamanjaya et al (2017) stating that servant leadership has no significant effect on employee performance. This means getting better servant leadership, there is no tendency to improve employee performance.…”

Peningkatan Kinerja Berbasis Manajemen Bakat, Servant Leadership Dan Komitmen Organisasi

“…Salah satu nilai utama servant leadership adalah kesetaraan dan keadilan yang mendorong serta mendukung perlakuan adil terhadap setiap orang, nilai tersebut bisa mempengaruhi persepsi bawahan untuk meningkatkan loyalitas dan komitmen organisasional mereka. Servant leadership memfokuskan agar pemimpin lebih peka dan perhatian terhadap masalah yang dimiliki oleh bawahan mereka, adanya rasa empati serta dapat mengembangkan mereka ke arah yang lebih baik (Kamanjaya et al, 2017). Tingkat servant leadership dapat dikembangkan dengan memberikan pemahaman yang mendalam mengenai melayani pihak lain dengan melakukan pendekatan secara menyeluruh pada pekerjaan, komunitas, serta proses pengambilan keputusan yang melibatkan semua pihak.…”

“…Selain itu jika pemimpin menghormati karyawan serta mengakui kontribusi karyawan terhadap perusahaan maka karyawan akan lebih percaya terhadap perusahaan dan menerima nilai-nilai yang ada didalam perusahaan serta ingin membantu perusahaan dalam mencapai tujuan yang ditelah ditetapkan. Hasil penelitian ini sesuai dengan penelitian yang dilakukan oleh Pio et al (2019) dan Kamanjaya et al (2017) yang menyatakan Servant Leadership berpengaruh positif dan signifikan terhadap Komitmen Organisasi.…”