Pengaruh Kualitas Sistem, Kualitas Informasi Dan Kualitas Layanan Terhadap Kepuasan Pengguna Sistem Informasi Manajemen Rumah Sakit Daerah Kalisat Kabupaten Jember

Putra, Dony Setiawan Hendyca; Siswanto, Meilana

doi:10.25047/jii.v16i2.291

Cited by 9 publications

(12 citation statements)

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“…This is consistent with the study findings of Putra. 14 User satisfaction is positively impacted by information quality. This is consistent with the studies of Pawirosumarto and Pawirosumarto 15 using a statistical procedure to draw conclusions or hypothesis testing.…”

Section: Discussionmentioning

confidence: 99%

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Hospital Management Information System Implementation Assessment Using HOT-FIT Model in Langsa General Hospital Aceh, Indonesia

Nasution

Chairunnisa

2023

MKB

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In providing the best health care to the community, hospitals as health care facilities utilize technologies that are influenced by developments and advances in medical sciences and technologies. One of such technologies is the information management technology. Since the quality of information processing is an essential factor for succesful medical care of patients, Regulation of the Minister of Health of the Republic of Indonesia Number 82 of 2013 requires all hospitals to implement a hospital information management system (HIMS). To assess the successful implementation of HIMS, various models and frameworks have been developed, including the HOT-FIT model. This study aimed to analyze the implementation of the hospital management information system at Langsa General Hospital, Aceh, Indonesia, using the HOT-FIT model which applied the SEM-PLS method. This quantitative study was performed in approximately three months using the HOT-FIT (company, technology-FIT human,) framework that includes nine variables of system quality, information quality, service quality, organization structure, facility situations, support from leadership, system usage, user satisfaction, and net benefits. Data analysis was performed using the SEM-PLS analysis in SmartPLS application (V.3.2.9). Results showed that human, organization, and technology supports were factors that influence the successful implementation of HIMS. To conclude, the HOT-FIT model can be used to identify the factors that influence the successful implementation of HIMS to inform the HIMS improvement in the hospital that will eventually improve the hospital’s quality system, information, service quality, and user satisfaction.

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Section: Discussionmentioning

confidence: 99%

“…This is consistent with Putra's studies. 14 Good technology support will benefit the organization and staff. The use of technology in work is beneficial for the users and the hospital.…”

Section: Discussionmentioning

confidence: 99%

Hospital Management Information System Implementation Assessment Using HOT-FIT Model in Langsa General Hospital Aceh, Indonesia

Nasution

Chairunnisa

2023

MKB

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“…Kemajuan teknologi dan sistem informasi terus mengalami perkembangan pesat dari masa ke masa (Hendyca Putra & Siswanto, 2016), sehingga di era globalisasi seperti saat ini teknologi sudah semakin inovatif.…”

Section: Pendahuluanunclassified

Pengaruh Kualitas Sistem, Kualitas Informasi, Dan Kualitas Pelayanan Terhadap Penggunaan Smart Government Di Kabupaten Lampung Selatan

Anjarbati¹,

Pribadi²

2022

JCP

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The application of the concept of smart government in the region is certainly an interesting thing to study because each region has its problems and efforts in realizing the concept, one of which is in the South Lampung Regency. The implementation of smart government in South Lampung Regency is one of them with the online population administration service website (PAKe-Oli). The innovation of the program is present to meet the needs of the community related to basic services, facilitate the community, effectively, efficiently by the concept of smart government to realize an orderly society of population administration. The purpose of this study is to analyze and explain the influence of system quality, information quality and quality of service on the use of smart government by the South Lampung Regency Government. Using quantitative research methods, the results of this study explain that the quality of the system, the quality of information and the quality of services have a positive and significant effect on the use of smart government in South Lampung Regency in 2021. Evidenced by hypothesis tests that show that these three variables affect the use of smart government positively and significantly.

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“…Kualitas sistem memiliki pengaruh yang positif dan signifikan terhadap kepuasan pengguna pada sistem informasi manajemen rumah sakit kalisat. (13)…”

Section: Pengaruh Keandalan System (Reliability) Terhadap Kepuasan Pasien Rawat Jalan DI Rsud Sinjai Tahun 2021unclassified

Pengaruh Kualitas Sistem Informasi E-Siantri terhadap Kepuasan Pasien Rawat Jalan di RSUD Sinjai

Elyanovianti

Palu

Batara

2021

IHJ

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Sistem Informasi Rumah Sakit (SIRS) merupakan sistem yang meningkatkan efisiensi, efektivitas dan profesionalisme. Alektronik sistem antrian (E-Santri) RSUD Kabupaten Sinjai yang beroperasi mulai dari penjadwalan, pendaftaran serta antrian pasien rawat jalan. Penelitian ini bertujuan menganalisis pengaruh kualitas sistem E-Santri terhadap kepuasan Pasien. Metode penelitian ini menggunakan Cross sectional Study dengan melibatkan 56 Responden. Hasil Penelitian ini ada pengaruh kenyamanan akses terhadap kepuasan pasien dengan nilai p=0,001, kemudahan untuk digunakan (ease of use) p=0,035, kecepatan akses (response time) p=0,001, fleksibilitas system (flexibility) p=0,038. Sedangkan variabel keandalan system (reliability) p=113 dan keamanan system (security) tidak memiliki pengaruh terhadap kepuasan pasien rawat jalan di RSUD Sinjai. Kesimpulan Penelitian ini yakni kualitas sistem informasi e-siantri dilihat dari aspek kenyamanan akses, kemudahan untuk digunakan (ease of use), kecepatan akses (response time), dan fleksibilitas system (flexibility) berjalan dengan baik sehingga mampu meningkatkan kepuasan pasien, tapi dilihat dari aspek keandalan system (reliability) dan aspek keamanan system (security) belum terlaksana dengan baik.

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Pengaruh Kualitas Sistem, Kualitas Informasi Dan Kualitas Layanan Terhadap Kepuasan Pengguna Sistem Informasi Manajemen Rumah Sakit Daerah Kalisat Kabupaten Jember

Cited by 9 publications

References 0 publications

Hospital Management Information System Implementation Assessment Using HOT-FIT Model in Langsa General Hospital Aceh, Indonesia

Hospital Management Information System Implementation Assessment Using HOT-FIT Model in Langsa General Hospital Aceh, Indonesia

Pengaruh Kualitas Sistem, Kualitas Informasi, Dan Kualitas Pelayanan Terhadap Penggunaan Smart Government Di Kabupaten Lampung Selatan

Pengaruh Kualitas Sistem Informasi E-Siantri terhadap Kepuasan Pasien Rawat Jalan di RSUD Sinjai

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