Patterns of empathy in online communication

Pfeil, Ulrike; Zaphiris, Panayiotis

doi:10.1145/1240624.1240763

Cited by 99 publications

(133 citation statements)

References 23 publications

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“…Some research into traditional bullying (e.g., Gini et al, 2007) has found that empathy is linked to increased helping behavior. Additionally, the expression of empathy is often a central aspect of many online communities (e.g., Pfeil & Zaphiris, 2007). Future research should examine the role of empathy in bystander intervention in cyberbullying episodes.…”

Section: Limitationsmentioning

confidence: 99%

Bystander Intervention in Cyberbullying

Brody

Vangelisti²

2015

Communication Monographs

120

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Section: Limitationsmentioning

confidence: 99%

Bystander Intervention in Cyberbullying

Brody

Vangelisti²

2015

Communication Monographs

120

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“…This notion is one that has been challenged mainly on the basis that computer-mediated communication denies one access to rich nonverbal cues which provide significant evidence for making social judgments. Studies have made clear that in fact people do routinely form substantive social ties online and that relationship formation is supported by their ability to communicate social signals in other ways through the online medium [10], [11], [12], [13], [14], [15], [16], [17]. In some research, specific text-based features have been identified that aid in discriminating between relationships with various emotional states and levels of trust [15], [16], [17].…”

Section: Discussionmentioning

confidence: 99%

Social Relationship Identification: An Example of Social Query

Diehl

Montemayor

2009

2009 International Conference on Computational Science and Engineering

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Abstract-Every moment, millions of people worldwide are communicating and sharing content online. We express ourselves online to enrich existing relationships and establish new relationships that would otherwise be difficult or impossible to develop offline. Such actions are reflected in a corresponding set of digital social artifacts, such as blog posts, emails and status updates. We are accustomed to thinking of collections of digital artifacts online as repositories of information. What if we are now searching collections of digital social artifacts that reflect people's online relationships with one another and aspects of their lives? Are standard search methods sufficient? How do we want to query such data? We contend that general queries may have both informational and social components to them. We define social queries as queries about social attributes and behaviors that identify individuals, relationships or groups exhibiting such characteristics. To develop a deeper understanding of social query, we focus on the specific task of social relationship identification. In the context of two scenarios, we examine the challenges posed by the task, review an initial realization of social relationship identification and present a way forward to address the general task.

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“…This online community for older people will display a high degree of emotional support and trust especially when suffering from illness. The emotional support of the online community is seen as a helpful addition to the offline recovery program [25].…”

Section: A Empathy and Social Networkmentioning

confidence: 99%

ICTs for Assessment and Intervention on Cultivation of Empathy

Drigas

Papoutsi

2015

Int. J. Emerg. Technol. Learn.

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Abstract-Empathy can be de!ned as the ability to perceive and understand others' emotional states. Neuropsychological evidence has shown that humans empathize with each other to different degrees depending on factors such as their mood, personality, and social relationships. ICTs with the features that offered are a very important tool for the detection, the development and the cultivation of empathy in children and adults in various fields and in different ways.

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Patterns of empathy in online communication

Cited by 99 publications

References 23 publications

Bystander Intervention in Cyberbullying

Bystander Intervention in Cyberbullying

Social Relationship Identification: An Example of Social Query

ICTs for Assessment and Intervention on Cultivation of Empathy

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