Patients' Perceptions of the Benefits of Pharmaceutical Care

Patients\' Perception of the Benefits of Pharmaceutical Care Services in the Management of Hypertension in a Tertiary Health Care Facility in Benin City

“…Perceived benefits of service componentThe patients were asked to rate their perceptions about the benefits of antihypertensive medications-related pharmaceutical care using a 4-point scale from 1 "not beneficial", 2 "fairly beneficial", 3 "beneficial" to 4 "very beneficial 27 .…”

“…Perceived threat reduction -Respondents (patients) were asked to rate services provided by pharmacists in terms of reducing threat to developing sustained elevated blood pressure, stroke, insomnia, obesity, low libido, and other complications, in relation to the pharmaceutical care services being provided by the pharmacists on a scale of 1 to 5, with higher scores indicating greater perceived threat reduction as previously reported 27 . Scores below 3 (mid-point) were considered to represent poor services.…”

“…Patients were asked to rate their perceived likelihood of experiencing reduction in medication-related problems if they did not meet with the pharmacists on a regular basis as well as the likelihood of experiencing the problems if they did meet with the pharmacist on a regular basis on a score of 1 to 5, with higher scores indicating greater reduction in perceived susceptibility. The difference between these two conditional perceived susceptibilities (susceptibility gap) should reflect the perceived increased risk of developing medication-related problems when the patient fails to participate in pharmaceutical care services and should influence the perceived benefits of the services 20,[27][28] .…”

“…Data validity was assured by carefully selecting items suggested from previous studies and the researcher's personal experience 16,20,27,29 . The reliability of the data was determined by administering the interview format twice to a set of 30 patients selected at random and the reliability coefficients for the pre-test and post-test were determined using Cronbach's alpha.…”

Preliminary Study of Patients’ Perceptions and Satisfaction in Outpatient Pharmacies at the Cancer and Heart Centres in Qatar

“…Throughout the years, there has been a substantial increase in the attention paid on patient satisfaction, especially after the evolution of pharmacy profession and the introduction of patient centred care concept [1,2]. As more health care services become oriented toward provision of patient centred care, it becomes imperative to identify the areas that need to be improved in both technical and clinical aspects of services provided by pharmacists [3,4].…”