Patients’ attitudes towards privacy in a Nepalese public hospital: a cross-sectional survey

Moore, Malcolm A; Chaudhary, R. N.

doi:10.1186/1756-0500-6-31

Cited by 15 publications

(19 citation statements)

References 14 publications

(11 reference statements)

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“…Within this context, the age, gender and culture of the affected subjects can directly affect the communication dynamics. The results found corroborate studies in the literature in which the authors observed discomfort of the patient with nudity and body exposure and manipulation [ 6 – 7 , 14 – 15 ]. The patients reported that requesting permission to manipulate their body, to examine them or to perform other care/procedure shows consideration and attention on the part of the professional, which makes the patient feel valued and in control of the situation.…”

Section: Discussionsupporting

confidence: 90%

“…International studies [ 6 – 7 ] have demonstrated the same problems of invasion by healthcare providers as those raised in Brazilian studies and in the present one. Touching the patient’s possessions without permission, changing the bed side table to a position that cannot be reached, and raising or lowering the window blinds without consulting the patient are attitudes of the nursing staff that cause much discomfort.…”

Section: Discussionsupporting

confidence: 79%

“…A study conducted in Nepal to evaluate patients’ attitudes towards physical privacy and confidentiality of information during consultation in a public hospital showed that the majority of patients were not comfortable having other patients in the same room. The authors suggest that attention should be given to reorganizing outpatient facilities and that future facilities should provide more privacy [ 6 ]. Another international study reported a strategy for working with the issue of patient privacy and satisfaction with healthcare providers and concluded that continued training and education are essential so that healthcare workers remain aware of these issues.…”

Section: Introductionmentioning

confidence: 99%

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The perception of territory and personal space invasion among hospitalized patients

2018

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Objectives1) To identify the patient’s perception of invasion of territorial and personal space and 2) to evaluate whether personal characteristics, housing conditions and characteristics of the hospital unit affect this perception.MethodsAnalytical, cross-sectional and quantitative study. An adapted version of the “Anxiety Due to Territory and Space Intrusion Questionnaire” was applied with patients hospitalized in the internal medicine and maternity wards and in the ward for patients with private health insurance of a university hospital in the state of São Paulo.ResultsThe sample consisted of 300 patients. The mean total score of the questionnaire administered was 143.58 (SD = 18.88). The mean subscale scores for territorial space and personal space invasion were 89.10 (SD = 15.29) and 54.48 (SD = 10.58), respectively. The invasion of territorial space differed significantly between patients with and without children (p = 0.02) and for the number of people living in the residence (p < 0.01).ConclusionsAttitudes of the nursing staff, such as touching the patient’s possessions without permission and exposing the patient, caused discomfort and violated patient privacy. Patients who were lonelier and had more privacy at home perceived greater invasion of their territorial space by the nursing professionals.

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Section: Discussionsupporting

confidence: 90%

Section: Discussionsupporting

confidence: 79%

Section: Introductionmentioning

confidence: 99%

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The perception of territory and personal space invasion among hospitalized patients

2018

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“…In developed nations, healthcare professionals respect the privacy of patients and are empathetic to their patients [Moore and Chaudhary, 2013]. In developing nations, the excessive demand for medical services, poverty, and the shortage of trained medical professionals negatively influence privacy and empathy as well as the provision of prompt service to patients [Andaleeb, 2000[Andaleeb, , 2008Andaleeb, Siddiqui, and Khandakar, 2007;World Bank, 2004].…”

Section: How Is Mhealth Distinct From Other Healthcare Platforms In Dmentioning

confidence: 99%

Distinguishing “mHealth” from Other Healthcare Services in a Developing Country: A Study from the Service Quality Perspective

Motamarri¹,

Akter²,

Ray³

et al. 2014

CAIS

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Mobile phones' exponential growth is fuelling the emergence of mobile health (mHealth), thus contributing to healthcare services' innovative transformation in developing countries. mHealth's ubiquitous personalised capabilities obviate the access barriers and dismal performance of conventional systems, therefore gaining popularity among patients. Researchers have focused on service quality-a vital element of service adoption-and sustainability. For mHealth to become a robust alternative, how patients perceive mHealth vis-à-vis conventional services must be understood. Comparative analysis studies between mHealth and conventional systems are scarce yet would contribute to theory and strengthen the antecedent phases to service quality, that is, design and operation. mHealth is a viable alternative for fulfiling the unmet goal of quality of life for all. Prompted by these insights, this study is the first attempt to discover the differentiating characteristics of mHealth. Patients' perceptions were analyzed by multiple discriminant analysis, a classification technique. The findings show that, in distinguishing between healthcare services, mHealth is a favourable alternative: service differentiation occurs along the dimensions of ubiquity, information-quality, and value. The findings' implications for theory and practice and future research guidelines are also discussed.

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“…The same study also showed that privacy and confidentiality were a major concern for people, especially younger patients. There are similar concerns about patient privacy and confidentiality in South-East Asia and the Middle East, but no studies have been conducted in this area (24).…”

Section: Discussionmentioning

confidence: 99%

Children’s Privacy in Pediatric Wards in Teaching Hospitals Affiliated to Shahid Beheshti University of Medical Sciences: 2014 - 2015

Foroozadeh

Kiani

Afshar

et al. 2016

Arch Pediatr Infect Dis

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Background: Patients' privacy is an important ethical responsibility in medicine and an inseparable part of treatment. Children's privacy is no exception. Children's rights to privacy are recognized under the Children's Rights Convention as part of good medical practice. Objectives: Few studies have examined children's privacy in Iran or in other countries. Thus, the present study was designed to investigate views expressed by relatives who accompanied sick children to the hospital about various aspects of the children's privacy. Methods: In this descriptive cross-sectional study, data on two dimensions of privacy (informational privacy and physical privacy) of children in pediatric wards were collected using a researcher-made questionnaire from 90 individuals who accompanied children (90 children, 57.8% boys and 38.9% girls) to hospitals (Imam Hossein and Mofid) affiliated to Shahid Beheshti University of Medical Sciences. The data were analyzed using SPSS-18 software. Pearson's correlation coefficients were calculated, and t-tests and ANOVAs were performed. Results: With regard to the two dimensions of privacy, informational privacy was respected more than physical privacy. No significant relationship was observed between the observance of privacy and duration of the hospital stay or admission ward, but there was significant linear correlation between the number of beds in a room and informational and physical privacy. The mean score for respecting privacy increased in accordance with the child's age, with the overall mean score significantly higher in the 11 -14-y age group than the other age groups. Information disclosure occurred mainly through conversations with parents (52.2%) and during rounds (30%). Very little information disclosure (1.1%) occurred via discussions between personnel and discussions with parents. Hospital authorities investigated 40% of complaints about privacy violations or disclosure of a sick child's information. Conclusions: The results showed that the level of respect for informational privacy was relatively acceptable. However, the level of respect for physical privacy was poor. Therefore, it is essential to provide appropriate training on the issue of children's privacy, especially physical privacy (e.g., using separate rooms and ensuring that medical staff knock before entering a room), and to ensure that rules governing children's privacy are followed.

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Patients’ attitudes towards privacy in a Nepalese public hospital: a cross-sectional survey

Cited by 15 publications

References 14 publications

The perception of territory and personal space invasion among hospitalized patients

The perception of territory and personal space invasion among hospitalized patients

Distinguishing “mHealth” from Other Healthcare Services in a Developing Country: A Study from the Service Quality Perspective

Children’s Privacy in Pediatric Wards in Teaching Hospitals Affiliated to Shahid Beheshti University of Medical Sciences: 2014 - 2015

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