2014
DOI: 10.1590/s1413-41522014000100006 View full text |Buy / Rent full text
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Abstract: ResumoOs indicadores de saneamento, no contexto regulatório, servem de base para avaliar a evolução temporal da eficiência da empresa regulada. Assim, demanda conceituação, definições e esclarecimentos quanto à realidade do uso de indicadores adotados para medida de The objective is to analyze the peculiarities of urban areas for regulatory management, through the adoption of contractual indicators. Thus, the aim of this article was to discuss the application of concepts of regulated firms or benchmarking tha… Show more

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