“…WatSan strategies do not automatically focus on the poor (Guimarães et al, 2014;Murtha et al, 2015;Nyarko et al, 2016). They must contain specific incentives for inclusion of the (urban) poor in WSS (Berg & Mugisha, 2010;Guimarães et al, 2014;Nyarko et al, 2016), while accommodating the different interests of actorsfrom WSS providers to potential users (Bisung et al, 2016). Moreover, successful WatSan public policies depend on the governance tools in place to facilitate the inclusion of disadvantaged people (Guimarães et al, 2016;Marques et al, 2016).…”