Organizational Quality Level of Two Ecuadorian Universities: Universidad Tecnica Estatal De Quevedo vs Escuela Superior Politecnica Agropecuaria De Manabi, Ecuador

The COVID-19 pandemic has led to a paradigm shift in educational systems. During the lockdown, higher education became digital. This caused a change in communication within the educational ecosystem. Relational coordination (RC) is a communication and relationship model associated with the improvement of organizational results. Therefore, the objective of this research is to build an organizational model of online learning applied during the pandemic period and compare it with the previous face-to-face learning. A sample of 2774 students from two Ecuadorian universities was selected. A two-stage methodology was applied: First, an organizational model of online learning was built using multivariate methods. The RC model was linked to student satisfaction using generalized linear models (GLM). In the second stage, the organizational differences between the 2018 face-to-face and the 2020 online learning were identified. Finally, the online learning model was validated with external data. The components associated with a higher level of RC were institutional cooperation, institutional problem-solving, and administrative communication. Administrative communication lost importance in the online model. Significant differences between the satisfaction of the two models were not found. Nevertheless, since online learning was not associated with an improvement in satisfaction, the creation of a third educational model that combines the best practices of online and face-to-face learning in a hybrid system could be an alternative that improves the satisfaction of students.

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An Organizational Model of Online Learning in the Pandemic Period: Comparison with Traditional Face-to-Face Learning

Morales

Heredero

Ocampo

et al. 2022

Education Sciences

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Focused Coordination Models towards Sustainability in Higher Education. Case of Quevedo State Technical University (Ecuador)

et al. 2020

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This research studied the relationship between coordination models (CM) focused on sustainability and satisfaction, as a competitive advantage, which increases sustainability at the Quevedo State Technical University (UTEQ) in Ecuador. A survey in situ on a random sample of 3200 students was done in 2019. By using multivariate methods, an organizational typology was built. Next, CM were related to the level of student satisfaction by general linear model (GLM). Twenty-three organizational variables were grouped into six components that explained 66.23% of the variance. A typology with three groups was built: Cluster 1 with a moderate CM level (44.57% of the sample), Cluster 2 with a low level of CM (38.18%), and Cluster 3 with a high level of CM (15.25%). By GLM, a positive relation between typology and students’ levels of satisfaction was found. Therefore, an increase of CM turned into a major satisfaction level at UTEQ. We suggest, as a priority, to improve communication amongst students and administrative staff. Communication should be frequent, accurate, on time, and oriented to solve problems. It would also be positive to increase the CM amongst students and representatives in solving communication problems, sharing knowledge, goals, and mutual respect.

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Organizational Quality Level of Two Ecuadorian Universities: Universidad Tecnica Estatal De Quevedo vs Escuela Superior Politecnica Agropecuaria De Manabi, Ecuador

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An Organizational Model of Online Learning in the Pandemic Period: Comparison with Traditional Face-to-Face Learning

An Organizational Model of Online Learning in the Pandemic Period: Comparison with Traditional Face-to-Face Learning

Focused Coordination Models towards Sustainability in Higher Education. Case of Quevedo State Technical University (Ecuador)

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