2019
DOI: 10.1108/ijppm-11-2018-0383
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Organizational enablers of business process reengineering implementation

Abstract: Purpose The purpose of this paper is to investigate the main organizational factors that contribute to the successful implementation of business process reengineering (BPR) in the Egyptian banking sector. These factors include management commitment, information technology (IT) infrastructure, people management, change readiness, centralization and formalization. Design/methodology/approach The key organizational enablers were identified through an extensive literature review. Then, statistical analysis was c… Show more

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Cited by 26 publications
(25 citation statements)
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“…It signifies that human resources readiness had a positive and significant effect on organization entrepreneurship. Research by Hashem (2019) entitled organizational enablers of business process reengineering implementation an empirical study on the service sector mentions the main organizational factors that contribute to the successful implementation of business process reengineering (BPR) in the Egyptian banking sector. These include management commitment, information technology (IT) infrastructure, people management, change readiness, centralization, and formalization.…”
Section: The Effect Of Human Resource's Readiness For Change On Organization Entrepreneurshipmentioning
confidence: 99%
“…It signifies that human resources readiness had a positive and significant effect on organization entrepreneurship. Research by Hashem (2019) entitled organizational enablers of business process reengineering implementation an empirical study on the service sector mentions the main organizational factors that contribute to the successful implementation of business process reengineering (BPR) in the Egyptian banking sector. These include management commitment, information technology (IT) infrastructure, people management, change readiness, centralization, and formalization.…”
Section: The Effect Of Human Resource's Readiness For Change On Organization Entrepreneurshipmentioning
confidence: 99%
“…The emphasis has been on the supply chain and management of further operations in the manufacturing and construction sector, which has led to the performing of a limited number of researches on services supply chain. Generally, the factor that distinguishes between the manufacturing and service operations of the organization and differentiates between experts in the production supply chain and services supply chain is the nature and feature of the services (Baltacioglu et al, 2007;Hussain et al, 2016;Breidbach et al, 2015;Hashem, 2019). For instance, the intangibility of service has made the application of some logistic activities in the service chain impossible.…”
Section: Literature Review 21 Service Supply Chainmentioning
confidence: 99%
“…Dan agar penggunaan TI ini dapat selaras dengan tujuan dari BPR yang hendak dicapai maka diperlukan komitmen dan komunikasi yang terbuka dari pihak top management kepada segenap staf di bawahnya dan partisipasi semua pihak [11] [12]. Meski TI memegang peranan penting, namun TI hanyalah salah satu faktor pendukung kesuksesan dalam implementasi BPR di samping faktor komitmen dari pihak management [24] [25]. Dalam konteks implementasi BPR, komunikasi dan dukungan dari pihak management inilah yang justru menjadi faktor kritis atas kesuksesan BPR, karena pihak management memegang peranan penting untuk menumbuhkan motivasi dan penerimaan dari karyawannya terhadap perubahan yang berlangsung [26][27] [28].…”
Section: Pendahuluanunclassified