Organization specific predictors of job satisfaction: findings from a Canadian multi-site quality of work life cross-sectional survey

Krueger, Paul; Brazil, Kevin; Lohfeld, Lynne; Edward, H. Gayle; Lewis, David; Tjam, Erin Y.

doi:10.1186/1472-6963-2-6

Cited by 106 publications

(140 citation statements)

References 16 publications

Supporting

Mentioning

133

Contrasting

Unclassified

Order By: Relevance

“…Abbreviations as in Table 4. of relationships within the organisation is one of most frequently quoted [21][22][23][24]. One may assume that aggressive coworkers are more "stable characteristics" of work environment to be faced everyday than clients/patients who are just "passing by".…”

Section: Discussionmentioning

confidence: 99%

See 1 more Smart Citation

Aggression at the workplace — psychological consequences of abusive encounter with coworkers and clients

Merecz

Drabek²,

Mościcka³

2009

International Journal of Occupational Medicine and Environmental Health

View full text Add to dashboard Cite

Objectives: The aim of the study was to evaluate the consequences of the exposure to workplace aggression from coworkers and clients. Materials and Methods: Participants belonged to two professional groups: nurses (N = 1163) and public service workers (N = 391). Aggression from coworkers and clients/patients was analysed separately. Several multiple regression models were tested to assess the effect of work-related aggression experienced by the subjects on their job satisfaction, professional functioning and mental health status. The frequency and type of violent behaviours against employee was measured by Exposure to Workplace Aggression Questionnaire (EWAQ), level of burnout was determined by Maslach Burnout Inventory (MBI), mental health status by General Health Questionnaire (GHQ-28), and the level of work satisfaction was measured by 22-items survey, developed at NIOM Work Psychology Department. In the regression models, several possible confounders were controlled (sex, age, individual direct reaction to aggressive act, and physical health status). Results: Results of our study point to adverse consequences of exposure to aggression at workplace, irrespective of its source. Employees experiencing workplace aggression are less satisfied with work, show symptoms of burnout, and their general health is poorer. Conclusion: We assume that aggression towards coworkers by peers and supervisors, as the phenomenon reflecting quality of long term interpersonal relationships, may affect health and functioning of workers stronger than a single incident in the short term contacts with clients. Aggression from clients usually results in compassion of peers, and it is perceived as the organisational problem that should be solved. On the contrary, dealing with an aggressive coworker usually is perceived as employee's own business and results in the sense of unfairness and isolation.

show abstract

Section: Discussionmentioning

confidence: 99%

“…The level of work satisfaction was measured by 22 Subjects were also asked about their physical health status.…”

Section: Work Satisfactionmentioning

confidence: 99%

Aggression at the workplace — psychological consequences of abusive encounter with coworkers and clients

Merecz

Drabek²,

Mościcka³

2009

International Journal of Occupational Medicine and Environmental Health

View full text Add to dashboard Cite

show abstract

“…[13][14] Therefore, concentrating on only one feature of the work is an inappropriate approach to the evaluation of QWL. 15 Literature has also pointed out important work attitudes and behaviors that may be affected by QWL, such as vigor, dedication, motivation, commitment, adaptability to changes in the work environment, creativity, desire to innovate and even influence the intent to stay or leave the organization/profession. [11][12][13][14]16 In spite of that, there are few research studies and analyses of QWL among nursing staff workers, which used validated instruments with satisfactory psychometric characteristics, especially in Brazil.…”

Section: Introductionmentioning

confidence: 99%

Occupational Stress and Dissatisfaction With Quality of Work Life in Nursing

Azevedo¹,

Nery

Cardoso

2017

Texto contexto - enferm.

View full text Add to dashboard Cite

Objective: to analyze the association between occupational stress, quality of work life and associated factors among nursing workers.Method: 309 nursing workers of a public general hospital participated in this cross-sectional study. The Total Quality of Work Life and the Job Stress Scale instruments were used to evaluate the quality of work life and occupational stress, respectively.Results: associations were estimated using Poisson regression analysis combined with robust variance. We found association between dissatisfaction with quality of work life and smoking (PR=1.53; 95%CI: 1.02-2.31), work at the care units for highly dependent or critically ill patients (PR=2.47; 95%CI: 1.18-5.19), low social support at work (PR=1.76; 95%CI: 1.29-2.40) and the quadrants of the demand-control model "active job" (PR=1.74; 95%CI: 1.04-2.92) and "high-strain job" (PR=2.54; 95%CI: 1.51-4.27).Conclusion: these results may help the hospital and nursing managers to develop and implement strategies in order to reduce excessive demands and work overload and increase social support among the nursing staff. Resultados: la regresión de Poisson con varianza robusta mostró asociación entre insatisfacción con la calidad de vida laboral y tabaquismo (RP=1,53; IC95%: 1,02-2,31), trabajo en los sectores para pacientes altamente dependientes o en estado crítico (RP=2,47; IC95%: 1,18-5,19), bajo apoyo social (RP=1,76; IC95%: 1,29-2,40) y los cuadrantes del modelo demanda-control "trabajo activo" (RP=1,74; IC95%: 1,04-2,92) y "alta exigencia" (RP=2,54; IC95%: 1,51-4,27). DESCRIPTORS:Conclusión: estos resultados pueden ayudar a la gestión de los hospitales y de enfermería en el desarrollo e implementación de estrategias para reducir las demandas excesivas y la sobrecarga de trabajo y aumentar el apoyo social entre el equipo de enfermería. DESCRIPTORES:Calidad de vida. Trabajo. Estrés laboral. Grupo de enfermería. Salud laboral.

show abstract

“…Appropriate staffing allows nurses to provide the necessary quality of care, as well as to improve nursing job satisfaction. Nurses continue to identify that improving their work environment will improve job satisfaction, which is the most important solution to resolving the nursing shortage (Krueger, 2002). Respect is perceived in terms of (1) inclusion within a group captured in terms of perceived liking (Branscombe et al, 2002); (2) fair treatment (e.g.…”

Section: Introductionmentioning

confidence: 99%

The Influence of Organizational Respect on Job Satisfaction in the Human Services: Findings from a New York State Multi-Site Job Satisfaction Cross-Sectional Survey – A Short Commentary

Edery¹

2017

Int J Emerg Ment Health

View full text Add to dashboard Cite

Organization specific predictors of job satisfaction: findings from a Canadian multi-site quality of work life cross-sectional survey

Cited by 106 publications

References 16 publications

Aggression at the workplace — psychological consequences of abusive encounter with coworkers and clients

Aggression at the workplace — psychological consequences of abusive encounter with coworkers and clients

Occupational Stress and Dissatisfaction With Quality of Work Life in Nursing

The Influence of Organizational Respect on Job Satisfaction in the Human Services: Findings from a New York State Multi-Site Job Satisfaction Cross-Sectional Survey – A Short Commentary

Contact Info

Product

Resources

About