Organizações policiais frente à pandemia: sensemaking, liderança e discricionariedade

Abstract

Resumo O enfrentamento da pandemia da COVID-19 desponta como um dos maiores desafios recentes impostos à humanidade. Dentre as instituições públicas especialmente acionadas, as polícias estão posicionadas na linha de frente. A partir de suas características organizacionais e profissionais, discute-se estratégias de enfrentamento à pandemia por meio do desenvolvimento de novas habilidades organizacionais que propiciem alterar suas lógicas de funcionamento de “guerra contra o crime” para ações humanitárias. Assim, aponta-se a necessidade de coordenação sistêmica dos órgãos policiais, tanto entre em si, como no conjunto das demais medidas de enfrentamento. Nesses termos, a partir da análise de experiências diversas, propõe-se a formação de uma articulação interorganizacional fundamentada na criação de elementos linguísticos e materiais, com o compartilhamento de mapas estratégicos e planos informacionais. Para tanto, conclui-se que a revisão de protocolos de atuação das polícias em emergências de saúde pública, a incluir o Plano de Resposta em Emergências em Saúde Pública, do Ministério da Saúde, tem a capacidade de prover avanços nessa questão.

impactos da pandemia de COVID-19 nas atividades policiais

“…With regard to internal procedures, Maskály et al (2021) report that the interviewed police officers mentioned that the flow of information was very deficient or contradictory, which hindered the application of the new rules and procedures imposed because of the pandemic and their relationship with the community. This consideration was also observed by Matarazzo et al (2020), while in their study of Brazilian police officers Alcadipani et al (2020) found that a lack of information, training and specific protocols left police officers disoriented in the application of sanitary measures.…”

“…Matarazzo et al (2020) and Alcadipani et al (2020) suggest the need to think of the police as a community and non-militarized [the police in Brazil is a branch of the military], but non-militarization does not imply the absence of weaponry and training, but a focus on humanitarian education and community approach techniques. Matarazzo et al (2020) also point out the need to review three dimensions in police institutions:…”

“…According to Matarazzo et al (2020), the role of the police during the COVID-19 pandemic expanded, which implies rethinking professional practice and changing the perspective from the "war against crime" to one of humanitarian actions. For this to happen, the institutional structure, the information and operational protocols, and the symbolic and linguistic structures that allow closer contact with society must be modified.…”

“…the main findings, the notes made byAlcadipani et al (2020) andMatarazzo et al (2020) stand out, which indicate the necessity to reorganize the role of the police in the Brazilian pandemic scenario, showing that political conflicts, occupational culture and a shortage of materials in the force have a direct impact on the effectiveness of police actions. The authors also highlighted the importance of police having a humanitarian role, in contrast to the "war against crime" discourse that is widespread in police institutions.…”