Online Food Delivery (OFD) System: An Empirical Study of the Polarization of Potential Consumers and Investigating the Association Between the Determinants Molding the Polarization During COVID-19 Pandemic

Tasnim, Jarin; Alam, Tanvir; Saha, Samapty; Rabbi, Md. Forhad

doi:10.1007/978-981-16-5655-2_38

Cited by 3 publications

(3 citation statements)

References 16 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…The network thus obtained is represented in Figure 1, first cluster is represented in red colour and is made up of 71 documents that are based on the food purchase habits during Covid-19. Some of the important aspects in this cluster is about consumer behaviour towards grocery purchases (Segovia et al, 2021;Vizuete-Luciano, Boria-Reverter, Sol e-Moro, & Gil-Lafuente, 2022), eating behaviour (Ben Hassen, El Bilali, Allahyari, Berjan, & Fotina, 2021Romeo-Arroyo et al, 2020), food purchasing (Altarrah, Alshami, Alhamad, Albesher, & Devarajan, 2021;Segovia et al, 2021), and online food ordering and adoption (Dsouza & Sharma, 2021;Habib, Hamadneh, Al wadi, & Masadeh, 2021;Tasnim, Alam, Saha, & Rabbi, 2022).…”

Section: Citations Analysismentioning

confidence: 99%

The influence of Covid-19 on consumer behaviour: a bibliometric review analysis and text mining

Bashar

Nyagadza

Ligaraba

et al. 2023

AGJSR

View full text Add to dashboard Cite

PurposeThis paper is a bibliometric analysis of articles published on the influence of Covid-19 on consumer behaviour.Design/methodology/approachBiblioshiny and VOSviewer applications are employed for the bibliometric analysis and visualisation, respectively.FindingsThe most influential documents, authors, affiliations, countries and journals are presented. Citation, Co-citation and keyword co-occurrence analysis is conducted and presented in the form of a clustered network diagram.Practical implicationsThis paper found three main themes of the research in consumer behaviour amid Covid-19 a) Food purchasing decisions and food wastage, b) Adoption of technology and c) Intrinsic and extrinsic influence on consumer behaviour.Social implicationsThe Covid-19 pandemic has shaken the world’s economy and left behind its adverse effect on almost every walk of life. Consumer behaviour is no exception, studies have reported paradigm shifts in the way consumers are reacting to marketing stimuli, making purchase and consumption decisions. For the marketers to sustain profitability, they need to understand the changing behaviour and tailor their offerings accordingly.Originality/valueThe article offers the emerging theme and sub-themes in the consumer behaviour research that leads to future expansion of this research domain.

show abstract

Section: Citations Analysismentioning

confidence: 99%

The influence of Covid-19 on consumer behaviour: a bibliometric review analysis and text mining

Bashar

Nyagadza

Ligaraba

et al. 2023

AGJSR

View full text Add to dashboard Cite

show abstract

“…However, after the times and technology, leverage standards are in great demand by motorcycle lovers for daily activities and modifications. Indeed, using leverage standards has many benefits for motorcycles [8]. One of them makes it easier when washing the motorbike and doing service or modification of the motorbike yourself [9].…”

Section: Introductionmentioning

confidence: 99%

Redesign of Standard Paddock Motorcycle Products Using the Quality Function Deployment (Q.F.D.) Method

Alamsyah,

Sutoyo

2023

JURIT

View full text Add to dashboard Cite

One of the two standard replacement aids for motorcycles is the Standard Paddock. The use of Paddock Standard itself was initially only used on sports or racing motorcycles because it did not have standards attached to the motorcycle. However, after the times and technology, leverage standards are in great demand by motorcycle lovers for daily activities and modifications. This research aims to design Paddock Standard tools that suit the wants and needs of consumers who are functional and able to provide safety, comfort, and convenience for their users. The design of the tool uses the Quality Function Deployment (Q.F.D.) method, which will later become a benchmark in making design concepts. There are two design concepts and one combined concept, where the selected is a combined concept A + B. After users test the concept and prototype of the design product as consumers, the average likes the product concept, which can provide more function than the previous tool. When asked if it can be implemented quickly and use the tool every day, most answer that they will probably use it more often every day.

show abstract

“…Although, online food ordering has certain drawbacks, the benefits of online purchasing cannot be overlooked (Frederick & Parappagoudar, 2021) [1] (Aryani, et al 2022) [2] [3]. In today's fast-paced world, the adoption of internet purchasing has reached new heights (Tasnim, et al 2022) [4] [5]. The younger generation prefers to buy food items from online hubs to a greater extent than older generation as they offer numerous advantages to customers' such as easy access to variety of food items, quick transactions, convenience of time, and attractive promotional offers.…”

Section: Introductionmentioning

confidence: 99%

Customer Perception towards Online Food Delivery Services- Development of Conceptual Model

Frederick

2022

IJCSBE

View full text Add to dashboard Cite

Purpose: The central idea of the paper is to study the influencing factors that shape the customer perception of online food delivery services and develop a conceptual model based on established customer theories and systematic literature review. Design: Secondary data is collected from books and journal papers using search engines such as Google Scholar, Research gate, SSRN, Base, Semantics and Inflibnet. Postulates and affecting factors to customer perception are proposed using the focus group interaction method. Findings: The study identified several determinants for customer usage of online food delivery services such as perceived benefits, prior experience, subjective norms and system quality which are proposed to influence the attitude and perception of the customers. Originality: This paper highlights the various affecting factors influencing the customers’ preference to use online food delivery services. Paper Type: Review of literature for the development of conceptual model.

show abstract

Online Food Delivery (OFD) System: An Empirical Study of the Polarization of Potential Consumers and Investigating the Association Between the Determinants Molding the Polarization During COVID-19 Pandemic

Cited by 3 publications

References 16 publications

The influence of Covid-19 on consumer behaviour: a bibliometric review analysis and text mining

The influence of Covid-19 on consumer behaviour: a bibliometric review analysis and text mining

Redesign of Standard Paddock Motorcycle Products Using the Quality Function Deployment (Q.F.D.) Method

Customer Perception towards Online Food Delivery Services- Development of Conceptual Model

Contact Info

Product

Resources

About