On designing open-ended interpretations for collaborative design exploration

Mattelmäki, Tuuli; Brandt, Eva; Vaajakallio, Kirsikka

doi:10.1080/15710882.2011.609891

Cited by 29 publications

(19 citation statements)

References 6 publications

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“…face-to-face dialogue) or indirect, where the user insights are represented by narratives (Wright and McCarthy 2008) such as a selection of probes or persona descriptions (e.g. Mattelmäki, Brandt, and Vaajakallio 2011).…”

Section: Design Games Functioning As a Tool For Designersmentioning

confidence: 99%

Design games in codesign: as a tool, a mindset and a structure

2014

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The increasing interest in engaging users and other partners in collaborative design has led to an increase in the number of methods for organising collaboration. The aim of these methods is to support collaborative explorations of future opportunities in inspiring atmospheres. In this discourse, design games have become a popular concept that has been widely adopted to describe various design activities, which at first glance do not necessarily share many qualities. This paper aims to provide further understanding about the purposes that design games serve in codesign. The main contribution of the paper is the introduction of a play framework that highlights three perspectives on how design games appear to different people experiencing them: as a tool, as a mindset and as a structure. To clarify the components of design games, the paper reflects on the relations between design and games, the two parts of the concept 'design games', and two further qualities embedded in games: play and performance.

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Section: Design Games Functioning As a Tool For Designersmentioning

confidence: 99%

Design games in codesign: as a tool, a mindset and a structure

2014

Self Cite

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“…Mattelmaki et al (2005) provide a definition of CI, in which there is a focus on the definition of what kind of information being sought (context) and how that information is elicited (using generative techniques), that is, in turn designed information for the purposes of use by design teams (creating a context map) (Mattelmaki et al, 2011). Studying context helps designers gain empathy for users to avoid fixating on preset assumptions about the user and the product, and to create concepts on how a product can be experienced.…”

Section: Or Ethnography?mentioning

confidence: 99%

Introduction to Contextual Inquiry

Privitera

2015

Contextual Inquiry for Medical Device Design

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“…When researchers (either in‐house or outsourced) are responsible for conducting research, they become the mediators in the UCD process (Waisberg, ) and transfer their findings from the field to designers through deliverables and interaction. However, under such conditions, the effectiveness of the deliverables (Kumar, ; Mattelmäki, Brandt, & Vaajakallio, ; Roschuni et al, ; Sleeswijk Visser et al, ), changes in understanding based on the differences between professional mental models (Badke‐Schaub, Neumann, Lauche, & Mohammed, ), and the ways of overcoming communication problems between stakeholders (van Veggel, ), are still under discussion. Furthermore, this division of labour also has the disadvantage of bringing a disconnect to design teams' understanding of the user and her needs.…”

Section: The Role Of Research In Contemporary Design Practicementioning

confidence: 99%

Intra‐organizational user‐centred design practices: The impact of design research departments at design consultancies

Oygür

Thompson

2019

Creat Innov Manage

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The user is a critical factor in design and innovation. Firms experiment with different approaches to involving the user in design processes, which results in new forms of intra‐ and extra‐organizational collaboration. The establishment of in‐house design research units within design consultancies is one such intra‐organizational user‐centred design practice that targets designer‐researcher collaboration. This paper addresses this issue and reports on the findings from multiple case study research exploring the impact of in‐house design research teams on designers' user knowledge construction. We utilized constructivist learning theory to assess major aspects of these intra‐organizational user‐centred design practices. Ethnographically informed field studies were conducted at six design consultancies representing three design fields (i.e., architecture, industrial design and interaction design) in the Northwestern United States. Three of the consultancies have design research departments and three do not. The findings indicate that in‐house design research units play a role in designers' user knowledge construction via their results, processes and human resources. Among these, the active participation of designers in the research process was observed to have the largest impact because of its contribution to designers' contextual and collaborative learning about users.

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On designing open-ended interpretations for collaborative design exploration

Cited by 29 publications

References 6 publications

Design games in codesign: as a tool, a mindset and a structure

Design games in codesign: as a tool, a mindset and a structure

Introduction to Contextual Inquiry

Intra‐organizational user‐centred design practices: The impact of design research departments at design consultancies

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