Future Interaction Design
DOI: 10.1007/1-84628-089-3_9
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Older adults: Key factors in design

Abstract: The western world is experiencing a rapid increase in the use of computers and other interactive electronic products by people of all ages and all walks of life. Computer interaction is no longer restricted to the workplace and for use by those "at work" and is now found everywhere including over the phone and in many useful electronic products.The envelope of the user group for computer interaction is stretching to incorporate a wide range of people and abilities. Designers can no longer rely on their target … Show more

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Cited by 7 publications
(4 citation statements)
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“…This also resolves the problems of those who may be operating without the capability of making a change -those who have mouse interaction problems may not be able to navigate to the appropriate part of the operating system because of their impairments (As discussed in [20]). As with those who lack the knowledge to make an accessibility change, the provision of support when the need is identified also improves the situation for those who cannot access the underlying functionality.…”
Section: Resolves Lack Of Knowledge Issuesmentioning
confidence: 97%
“…This also resolves the problems of those who may be operating without the capability of making a change -those who have mouse interaction problems may not be able to navigate to the appropriate part of the operating system because of their impairments (As discussed in [20]). As with those who lack the knowledge to make an accessibility change, the provision of support when the need is identified also improves the situation for those who cannot access the underlying functionality.…”
Section: Resolves Lack Of Knowledge Issuesmentioning
confidence: 97%
“…Our solution focuses on cognitive assistance and memory support in particular. Existing research on the relationship between elderly and technology carried out by Burdick (2004), Hirsch (2000) and Zajicek (2005) was a starting point for our design work. When discussing requirements with user groups some further important indications emerged:…”
Section: Application Requirements: Memory Support For Elderly Peoplementioning
confidence: 99%
“…Another important (and, again related) issue is that some older people's confidence regarding their ability to use technology can be very fragile (e.g. Zajicek, 2005), and it is vital from an ethical perspective not to put people in a position where whatever confidence they may have is put under threat (Gregor and Newell, 2001). These, and other issues demonstrate that a variety of aspects of the communication between older people and designers about the design of ICT is far from straightforward (Zajicek, 2004;Eisma et al, 2004).…”
Section: The Importance Of Suitably Informed Empathy With Usersmentioning
confidence: 99%
“…Zajicek, 2005). This type of approach may have much potential, but is limited (currently at least) by being static and predominantly text based and is also likely to lag behind state-of-the-art design questions by being 'tried and tested' in the context of earlier product generations.…”
Section: 'Guidelines' About Older Users' Requirementsmentioning
confidence: 99%