O papel do compartilhamento do conhecimento a partir da gestão do conhecimento

Abstract

In the organizational context the importance of knowledge is an issue on which there is no further discussion. Knowledge has a strategic role for the generation of innovative products and services that meet or constant changes of necessities and desires of consumers. This knowledge as such, is not in the organizations, but is part of individuals. Although it might seem obvious, the transfer of the subject to the organization's knowledge is actually a challenge.This is because the knowledge of people is not necessarily aligned with the organization's needs. Sought with this research to identify what resources and strategies can be used to power sharing actions, based mainly in procesos of knowledge creation. We attempted to also elucidate the conceptual divergence that exists between transfer and sharing of knowledge, expressions often confused in practice and research by other authors. And knowledge sharing an action of the subject within the organization, it was necessary to know the main barriers that prevent such actions. These barriers may be related to the individual's own behavior or happen in organizational ambit. For this research, it adopted as methodology research-action, which has as its hallmark the participation of the people involved in the research. Created a resource assessment table and sharing strategies, based on the four conversion steps of knowledge (SECI) and applied to a set of resources and strategies identified during the search. This evaluation identified a set of features considered transverse to the knowledge creation process. Thus, the conclusion that was reached is that there is not necessarily a feature or set of features for a specific stage of the SECI process. Before we can identify resources that, by their characteristics and categories, can be adopted throughout the cycle.

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