O conceito de acolhimento em ato: reflexões a partir dos encontros com usuários e profissionais da rede

Romanini, Moisés; Guareschi, Pedrinho Arcides; Roso, Adriane

doi:10.1590/0103-1104201711311

Cited by 10 publications

(9 citation statements)

References 9 publications

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“…However, it is necessary to understand that care strategies occur between two people with different histories, feelings and expectations, who are interacting for a common purpose. The practice of care in health services is very difficult at times, considering that in order to welcome, one must feel welcomed in their own uniqueness (14)(15) .…”

Section: Discussionmentioning

confidence: 99%

Humanization of the hospital: participatory construction of knowledge and practices on care and ambience

Salvati

Gomes²,

Haëffner

et al. 2021

Rev. esc. enferm. USP

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Objective: To identify and implement care and ambience strategies, with a view to hospital humanization. Method: Action-research study, whose investigation process occurred between January and March 2019, with the participation of employees in strategic functions of a medium-sized hospital, through a focus group and strategic focal analysis. The implementation of care and ambience strategies started in May 2019 and remains in progress, with the responsible and multiplying participation of professionals and patients. Results: 18 employees participated in the study. It was found that investigative processes accompanied by practical interventions, especially those related to the promotion of interactive, inclusive, care spaces and the creation of a ludic, attractive and interactive environment favor multi-professional actions, mobilize innovative knowledge and practices, and contribute to the (re)signification of the being and doing of the health professional. Conclusion: Care and ambience, with a view to hospital humanization, include the implementation of strategies designed with the responsible and multiplying participation of all actors (professionals and users) of the hospital. It is important that, in this process, everyone feels they are protagonists of new ways of being, living and doing in health.

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Section: Discussionmentioning

confidence: 99%

Humanization of the hospital: participatory construction of knowledge and practices on care and ambience

Salvati

Gomes²,

Haëffner

et al. 2021

Rev. esc. enferm. USP

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“…Patient reception by the service team goes beyond a screening process; it is a listening process that allows more humanized and clarifying relationships with the patients (11) . Bonds strengthen the credibility of professionals, influencing the therapeutic response of mental health patients.…”

Section: Discussionmentioning

confidence: 99%

Knowledge of managers on the National Mental Health Policy

et al. 2020

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Objective: Identify the knowledge of mental health service managers about the national mental health policy. Method: This is a qualitative study conducted with 20 coordinators, who were submitted to a structured interview. Data were categorized in a thematic analysis using ALCESTE software. Results: The results produced the following categories: Back to society: protagonism and autonomy of patients; Interprofessional team: assignments and activities; Structuring of a psychosocial care network; Challenges affecting the service; Distance between policy and practice. Final Considerations: Public managers demonstrated they are aware of the key concepts for effective structuring of a psychosocial care network based on patient protagonism and autonomy, the assignments and activities performed by interprofessional teams, and the challenges found while structuring a psychosocial care network.

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“…Esse setor conta com uma importante ferramenta no enfrentamento dessa problemática, que pode ser utilizado em diferentes contextos e espaços, e que é um recurso disponível para todos os profissionais de saúde: o acolhimento, o qual acontece no cotidiano dos serviços, no encontro dos profissionais e usuários, que vai além de um procedimento técnico, pois se trata do primeiro contato da pessoa. Deve ser considerada uma diretriz para a atuação, que visa atender de forma a garantir um atendimento integral e acesso universal à saúde, baseando-se nos princípios do SUS, e proporcionando uma escuta, resposta ativa e cuidado à saúde da usuária (Romanini;Guareschi;Roso, 2017).…”

Section: Atenção Básicaunclassified

Acolhimento de mulheres vítimas de violência na Atenção Básica em Saúde

Castanha

Lima

Pecoraro

2021

nupem

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The present study goal was to understand how the reception of women victims of violence in Primary Health Care happens and all the implications arising from this demand. The different forms of violence, reception practices and challenges of professional performance were investigated through the bibliographic review method and discourse analysis of the research already produced. The theoretical framework was produced according to the Post Structuralist perspective, bringing a historical and conceptual view on the theme. The survey results showed that many professional shave difficulties in identifying and welcoming women in situations of violence, duetothe training that does not provided expanded perspective and because it is a complex demands that requires an articulated practice. From the research it was also possible notice the absence of studies in the area, which implies the need to develop research in this field and actions aimed at combating violence against women.

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O conceito de acolhimento em ato: reflexões a partir dos encontros com usuários e profissionais da rede

Cited by 10 publications

References 9 publications

Humanization of the hospital: participatory construction of knowledge and practices on care and ambience

Humanization of the hospital: participatory construction of knowledge and practices on care and ambience

Knowledge of managers on the National Mental Health Policy

Acolhimento de mulheres vítimas de violência na Atenção Básica em Saúde

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