“…When considering the complexity of nursing care, which requires the nurse, polysemy and completeness of content (13) , communication is the basic instrument of care, allowing centralization in the user and in their singularities (14) . Communication, whether verbal, nonverbal or para-verbal, is strongly present in the practice of the nurse, constituting action, including therapeutic, as the actions of nursing care provided to pregnant women, deaf people, mother-child binomial, critical patients, among others (15)(16)(17)(18) .…”