“…self-monitoring blood glucose recording, medication compliance, prandial insulin dose calculators, daily eating behaviours, physical activity and also integrated communication between patients and healthcare providers) (Baron, McBain and Newman, 2012;El-Gayar, Timsina, Nawar and Eid, 2013;Or and Tao, 2014;Garabedian, Ross-Degnan and Wharam, 2015), which impacts different outcomes: glycaemia by using glycosylated haemoglobin (HbA1c) as a proxy, physiological parameters (e.g. weight, depression, blood pressure, cholesterol level, triglycemius level, fluctuation index), health-related quality of life, behaviour outcomes (e.g.…”