Measuring the quality of hospitality at Antalya

Davutyan, Nurhan

doi:10.1002/jtr.580

Cited by 15 publications

(9 citation statements)

References 20 publications

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“…Similar to previous studies (Assaf & Knežević, 2010;Davutyan, 2007), a difference in efficiency results between small-and medium-sized hotels has been found. Small-sized hotel, although they have more limited resources, manage it better than medium-sized hotels.…”

Section: Discussionsupporting

confidence: 89%

“…It is especially valuable, while in contrast to other research, it uses hotels internal results. This study also contributes to the ongoing debate concerning the difference in efficiency among hotels of different size (Assaf & Knežević, 2010;Davutyan, 2007;Hwang & Chang, 2003;Sanjeev, 2007;Wang, Hung & Shang, 2006).…”

Section: Resultsmentioning

confidence: 78%

“…Assaf and Knežević (2010) examined the effect of the hotels' business year, star rating and size and found that they are positively related. Davutyan (2007) found out that 4-star hotels in Turkey have higher efficiency scores than 5-star hotels. Large hotels and chain hotels have better performance results than small and independent hotels (Assaf, Barros, & Josiassen, 2012).…”

Section: Introductionmentioning

confidence: 96%

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Efficiency in the hotel industry: an empirical examination of the most influential factors

Poldrugovac

Tekavčič

Janković

2016

Economic Research-Ekonomska Istraživanja

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The purpose of this article is to provide insights into hotel efficiency and investigate which hotels are performing better. Hotel efficiency is examined using data envelopment analysis (DEA) and the outputoriented BCC model is applied on the hotels' internal accounting information. The study further explores whether there are differences in efficiency between hotels of different size and quality. The results show that average efficiency is high, but not all hotels are performing at their maximum efficiency. A significant relationship between size and hotel efficiency has been found. This study provides a potential framework for efficiency measurement and contributes to the growing body of knowledge in the area of hotel efficiency in the context of a country that is predominantly concentrated on seasonal seaside tourism. The results of this research offer useful insights for hotel managers, suggest ways of enhancing hotel productivity and provide guidance on which aspects to focus their attention in the decision-making process.

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Section: Discussionsupporting

confidence: 89%

Section: Resultsmentioning

confidence: 78%

Section: Introductionmentioning

confidence: 96%

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Efficiency in the hotel industry: an empirical examination of the most influential factors

Poldrugovac

Tekavčič

Janković

2016

Economic Research-Ekonomska Istraživanja

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“…In analyzing individual hotel efficiencies, a number of works have encountered a relationship between hotel size and efficiency. For example, Davutyan (2007) and Poldrugovac et al (2016) observe an increasing relationship between the size of individual hotels and their efficiency in the case of Anatolian and Croatian hotels, respectively. Conversely, Pulina et al (2010) find that medium-size hotels are more technically efficient than either small or large hotels in a DEA analysis of the Italian hospitality sector.…”

Section: The (Lack Of) Relationship Between Efficiency and Hotel Chaimentioning

confidence: 99%

Efficiency evaluation of hotel chains: a Spanish case study

Deng

Veiga

Wiper

2019

SERIEs

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The tourism industry, in particular the hotel sector, is a highly competitive market. In this context, it is important that an hotel chain operates efficiently if it wants to improve or maintain its market position. The objective of this work is to compare the relative efficiency of hotel chains operating in Spain. To do this, we have designed a stochastic frontier model to measure revenue efficiency as a function of various different inputs such as total staff or number of rooms. Given that chains vary considerably in size, both inputs and outputs are normalized by an appropriate size measure. In contrast to most previous work, we account for heterogeneity in hotel chains by introducing relevant variables, such as the proportion of hotels in the chain with three stars or fewer, into the efficiency term of the stochastic frontier model. Our results suggest that in the Spanish case, in the period of the economic crisis, hotel chains increase overall revenue by investing in fewer, big hotels rather than more, small hotels. Furthermore, in terms of revenue efficiency, it appears better for hotel chains to invest in hotels of three or fewer stars than in higher star rated hotels. Finally, there is no clear evidence of a relationship between the size of a hotel chain and its efficiency.

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“…En los modelos DEA, la orientación al input permite definir como eficientes a las unidad productivas que emplean la mínima cantidad de factores para producir una determinada cantidad de outputs. En la revisión de la literatura en hoteles, existen análisis previos que emplean la orientación al factor: Wang et al (2006), Davutyan (2007), Haugland et al (2007), Fuentes (2011), entre otros. Ello se justifica por varias razones: en primer lugar, la expansión radial del output y por tanto su maximización no es posible, por las características del servicio hotelero dónde la capacidad del hotel condiciona la existencia de un límite máximo de ocupación y por tanto de producción y ventas, (el número de habitaciones es fijo a corto plazo).…”

Section: Metodologíaunclassified

¿Incide el resultado contable y la dimensión empresarial en la eficiencia de las empresas hoteleras?

Alberca¹

2014

PASOS

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Resumen: En este trabajo se estima empíricamente la eficiencia sectorial de las empresas hoteleras españolas en la primera mitad de la década con datos microeconómicos y su relación con el resultado económico y la dimensión de la empresa. Con metodología no paramétrica DEA se obtienen los índices de eficiencia a nivel global e individual para cada una de las empresas hoteleras analizadas, y su evolución en el periodo. En un análisis de segunda etapa se aplica un modelo de análisis de la varianza, que permite concluir que las empresas más eficientes son las de menor dimensión y aquellas que obtienen resultados económicos positivos. La eficiencia, además, se muestra como una variable estable a corto plazo.Palabras clave: Empresas hoteleras, turismo, análisis sectoriales, eficiencia y evaluación del rendimiento. Códigos JEL: L83, D24, O47, M11, M15. Affects the accounting and the business dimension in the efficiency of the hotel industry?Abstract: This paper estimates empirically the efficiency of Spanish hotel companies in the first half of the decade and its relationship with economic result and size. The nonparametric DEA model with economic and financial information (balance sheet and income statement) is used. Efficiency index globally and individually are obtained for each hotel´s companies analyzed and their evolution. The second step analysis applies a general linear model, which allows to conclude that the most efficient companies are those with smaller size and better economic performance, showing a behavior of the technical efficiency as a variable short -term stable.

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Measuring the quality of hospitality at Antalya

Cited by 15 publications

References 20 publications

Efficiency in the hotel industry: an empirical examination of the most influential factors

Efficiency in the hotel industry: an empirical examination of the most influential factors

Efficiency evaluation of hotel chains: a Spanish case study

¿Incide el resultado contable y la dimensión empresarial en la eficiencia de las empresas hoteleras?

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