“…Additionally, Al-Najem (2014) stated that Kuwaiti firms adopted ISO 9000 only to be able to bid on governmental projects and concluded that Arab countries lacked the monitoring and measuring capabilities necessary for successful implementation of quality initiatives. In addition, several studies demonstrated that Arab companies used TQM just to keep up with competition and to stay in business (Alofi and Younes, 2019; Al-Najem et al , 2013; Al-Najem, 2014), and that Arab companies lacked the long-term vision and commitment to develop a culture of excellence to support TQM initiatives (Aladwan and Forrester, 2016; Al-Najem et al , 2019). Several studies have explored the implementation of TQM initiatives and practices such as JIT, TQM, six sigma, lean and kaizen in Arab countries including Saudi Arabia (Karim et al , 2011; Alofi and Younes, 2019), Yemen (Al-Zamany et al , 2002), Kuwait (Al-Najem, 2014; Al-Nofal et al , 2004; Garza-Reyes et al , 2011; Jaeger and Adair, 2016; Alnajem, 2021), Palestine (Baidoun, 2004), Qatar (Salaheldin, 2009) and Libya (Ab Rahman et al , 2011).…”