Measuring pure managerial efficiency of international tourist hotels in Taiwan

Wang, Fei-Ching; Hung, Wei-Ting; Shang, Jui-Kou

doi:10.1080/02642060500358860

Cited by 76 publications

(44 citation statements)

References 14 publications

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“…A possible argument for this could be that smaller hotels manage smaller levels of resources and it is easier for them to maximise their occupancy rate. Our research results are in contrast to the studies of Hwang and Chang (2003), Wang, Hung and Shang (2006) and Sanjeev (2007) where no difference has been found.…”

Section: Discussioncontrasting

confidence: 56%

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Efficiency in the hotel industry: an empirical examination of the most influential factors

Poldrugovac

Tekavčič

Janković

2016

Economic Research-Ekonomska Istraživanja

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The purpose of this article is to provide insights into hotel efficiency and investigate which hotels are performing better. Hotel efficiency is examined using data envelopment analysis (DEA) and the outputoriented BCC model is applied on the hotels' internal accounting information. The study further explores whether there are differences in efficiency between hotels of different size and quality. The results show that average efficiency is high, but not all hotels are performing at their maximum efficiency. A significant relationship between size and hotel efficiency has been found. This study provides a potential framework for efficiency measurement and contributes to the growing body of knowledge in the area of hotel efficiency in the context of a country that is predominantly concentrated on seasonal seaside tourism. The results of this research offer useful insights for hotel managers, suggest ways of enhancing hotel productivity and provide guidance on which aspects to focus their attention in the decision-making process.

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Section: Discussioncontrasting

confidence: 56%

“…It is especially valuable, while in contrast to other research, it uses hotels internal results. This study also contributes to the ongoing debate concerning the difference in efficiency among hotels of different size (Assaf & Knežević, 2010;Davutyan, 2007;Hwang & Chang, 2003;Sanjeev, 2007;Wang, Hung & Shang, 2006).…”

Section: Resultsmentioning

confidence: 99%

Efficiency in the hotel industry: an empirical examination of the most influential factors

Poldrugovac

Tekavčič

Janković

2016

Economic Research-Ekonomska Istraživanja

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“…Marianna et al [35] and Wang et al [36] sapplied a stepwise DEA and four-stage DEA procedure separately to measure a three-star hotel in the UK and international tourist hotels in Taiwan, providing strong evidence that DEA can be used in analysing management efficiency and style in service industries.…”

Section: Data Envelopment Analysis (Dea)mentioning

confidence: 99%

An Appraisal System for Monitoring Performance of Convenience Stores in Taiwan

Bai

Gupta

2009

The South African Journal of Industrial Engineering

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With service industries achieving almost 70% of GDP, Taiwan has witnessed a major shift in its economic structure, similar to the trends that have been observed elsewhere. The retail sector has shown enormous growth, and Taiwan has seen tremendous growth in convenience stores in recent years, as their density has peaked in many Asian countries. Operating efficiency has become a critical element of success and survival for convenience stores in a highly competitive environment. In this paper, we apply Data Envelopment Analysis (DEA) and the Malmquist Productivity Index (MPI) to investigate the productivity efficiency and monitor the performance of convenience stores, characterized by multiple inputs and outputs. The paper also offers a distribution service system model and management matrix to examine the competitiveness of the store chain as a whole. The findings indicate that DEA can provide useful diagnostic information, and suggest ways to improve efficiency. OPSOMMINGDie bydrae tot die BBP van Taiwan beloop tans bykans 70% ten opsigte van dienstebedrywe. Die kleinhandelsektor toon ook 'n betekenisvolle oplewing. Doeltreffendheid is ook van opperste belang vir geriefswinkels.Die navorsing ondersoek die gebruik van DataOmsluitingsAnalise (DOA) en die Malmquist Produktiwiteits-Indeks om die vertoning van geriefswinkels met veelvoude van insette en uitsette te monitor. Die mededingendheid van 'n kettingwinkel word ook bepaal. Toepassing van die bogenoemde DOA-metode lewer nuttige diagnostiese inligting wat gebruik kan word vir verbetering van bedryfsrendement.

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“…However, we can see some degree of geographic concentration, particularly in Taiwan's hotel industry (Shang, Wamg, & Hung, 2010;Ting & Huang, 2012;Wang, Hung, & Shang, 2006a, 2006bWu, Liang, & Song, 2010;Wu et al, 2011), the USA (Hu & Cai, 2004;Morey & Dittman, 2003;Reynolds, 2004;Wöber & Fesenmaier, 2004;) and in Portugal (Barros, 2005a(Barros, , 2005bBarros & Mascarenhas, 2005;Barros & Santos, 2006). Most efficiency studies have focused their analysis on a sample of hotels, taking into account the use of inputs and the generation of specific outputs.…”

Section: Introductionmentioning

confidence: 99%

Evaluating the Efficiency Progress With Technology in a Spanish Hotel Chain

2015

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This paper analyzes the changes in the total factor productivity index of a Spanish hotel chain in the period from 2007 to 2010 with the purpose of identifying efficiency patterns for the chain in a period of financial crisis. The data envelopment analysis (DEA) Malmquist productivity index was used to estimate productivity change in 38 hotels of the AC chain. Results reveal AC hotels' efficiency trends and, therefore, their competitiveness in the recession period; they also show the changes experienced in these hotels' total productivity and its components: technological and efficiency changes. Positive efficiency changes were due to positive technical efficiency rather than technological efficiency. The recession period certainly influenced the performance of AC Hotels, which focused on organizational changes rather than investing in technology.KEYWORDS | Efficiency, productivity, data envelopment analysis, Malmquist index, Spanish hotel chains. RESUMOEste artigo analisa as mudanças no fator total de produtividade de uma cadeia de hotéis na Espanha, no período de 2007Espanha, no período de -2010

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Measuring pure managerial efficiency of international tourist hotels in Taiwan

Cited by 76 publications

References 14 publications

Efficiency in the hotel industry: an empirical examination of the most influential factors

Efficiency in the hotel industry: an empirical examination of the most influential factors

An Appraisal System for Monitoring Performance of Convenience Stores in Taiwan

Evaluating the Efficiency Progress With Technology in a Spanish Hotel Chain

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