“…Innovations are created (improved), distributed and used products, technologies, services and solutions that are characterized by scientific and technical novelty and meet new social needs [2]. The specific features of innovations in the service sector, including tourism, are considered to be a greater emphasis on the organizational aspects of innovation (new service concepts, new client interface and new delivery systems), as well as the key role of human resources in the generating and implementing innovations [3,4,5]. Assessing the results of innovations, a lot of authors agree that innovations contribute to the potential increase of the tourism industry, minimizing the negative consequences of crises and increasing the competitiveness of tourist enterprises and destinations as well as opening up new opportunities in the oversaturated tourist markets [6,7,8,9,10,11,12,13,14,15,16].…”