Managing Consistency in e-Government Transactions

Abstract

E-Government systems implementing inter-organizational processes based on service orchestration constitute a trend worldwide. Nevertheless, ensuring the consistency of transactions stills remains an open issue. While database transactional protocols (such as two-phase-commit) have been largely applied to enforce data consistency in distributed database systems, they have a limited application in SOA-based environments. Furthermore, providing users a consistent view of the executed business processes requires, among others, using a process notation including transactions as first-class element as well as exception handling mechanisms to address some of these problems. It also requires applying design and modeling best practices and execution guidelines, such as process patterns, to obtain business process models with the desired quality characteristics. This paper addresses these issues and sketches a proposal for business process and data consistency mechanisms to be applied in an e-Government environment.

Directions for future research on the integration of SOA, BPM, and BRM

“…Regarding the core component of governance, Ruggia et al (2016) define mechanisms to control cross-organizational transactions in e-government systems. Their approach combines principles from SOA and BPM and provides recommendations for process control points and methodical guidelines for process redesign.…”