Logistics management systems: an approach for the evaluation, integration and improvement of logistics processes

Muñuzuri, Jesús; Beltrán, Jaime; Rivas, Miguel Angel; Onieva, Luis

doi:10.1504/ijpm.2009.026068

Cited by 4 publications

(1 citation statement)

References 15 publications

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“…LM has also been expressed as a methodical approach that ensures the delivering the right product in the right quantity at the right time at the right place for the right price (Tracey et al , 2005). From last one or two decades, LM initiatives are becoming important among organizations and the efficient LM system may include several functions, such as inventory management, relationships with customer and supplier’s purchasing/procurement, transportation, warehousing, managing sales and marketing services, organization and planning of these activities (Munuzuri et al , 2009; Hong and Vonderembse, 2011). Increased competition on global scale, reducing profit margins, changes in customer preferences, etc., have led Indian companies to place greater and greater emphasis on their SC logistic (Ravi and Shankar, 2015).…”

Section: Literature Reviewmentioning

confidence: 99%

Benchmarking the logistics management implementation using Delphi and fuzzy DEMATEL

Mangla

Luthra²,

Jakhar

et al. 2018

BIJ

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Purpose From last few decades, logistics management (LM) constitutes a global concern among organization’s supply chain (SC) to improve their business effectiveness. The purpose of this paper is to uncover and analyze the critical factors (CFs) related to the implementation of effective LM concept and benchmark the SC performance. Design/methodology/approach The most common (16) CFs were identified and selected through literature and use of the Delphi method. Subsequently, the selected most common CFs were analyzed to distinguish their causal relations using the fuzzy Decision Making Trial and Evaluation Laboratory (DEMATEL) technique under unclear surroundings. A case example of Indian Logistics Company is also discussed to reveal the practical applicability of the research. Findings Provision of the effective information communication and technological developments in the system and Management dedication, support and involvement CFs are found to have the top most influences in the effective implementation of LM. This paper also groups the CFs into cause and effect relationship which provides valuable insights for analyzing the factors in successful implementation of LM. Practical implications This work attempts to understand the different CFs, their relative position and the importance rating in the system, due to which, managers can differentiate the factor which greatly affects the concepts of implementing LM, and thus, improvements can be made accordingly. Originality/value First, this work offers 16 CFs to LM implementation from a SC scenario. Second, in the context of contributing to the theory, the combined Delphi and fuzzy DEMATEL-based model is provided that helps in managing the logistic related issues effectively.

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