ISO 9001 and standardised logistics management: an empirical analysis in Spanish small and medium-sized enterprises

Muñuzuri, Jesús; Beltrán, Jaime; Martín, Enrique; Onieva, Luis

doi:10.1080/14783363.2012.756746

Cited by 9 publications

(6 citation statements)

References 22 publications

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“…The review unearthed another spectrum in halal related research on which practitioners and academicians should focus. The results from the review is consistent with the findings of past studies by Anderson et al (1998) and Muñuzuri et al (2013), which linked a form of certification with logistics performance. Taken together, we argue that the three performances are consistent with Neely et al (1995) logistics performance dimensions.…”

Section: Linking Halal Certification and Logistics Performancesupporting

confidence: 87%

“…In the attempt to explain the halal certification-logistics performance relationship, and because of the paucity in previous studies, the review is drawn from other forms of certification such as the International Quality Standards (ISO 9000), Environmental Management Standards (ISO 14000), Hazard Analysis and Critical Control Points (HACCP) and Good Manufacturing Practices, as these certifications have been proven to influence firm performance. Besides, there is evidence that links certification and firm performance (Anderson et al, 1998;Muñuzuri et al, 2013). To justify our approach, we draw from a study by Latif et al (2014) that the halal certification approach is consistent with the best practices of other types of food quality assurance standards.…”

Section: Linking Halal Certification and Logistics Performancementioning

confidence: 99%

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Can halal certification influence logistics performance?

Talib

Hamid

Chin

2016

JIMA

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Purpose The purpose of this paper is to establish the halal certification–logistics performance relationship by means of developing a theoretical model and to suggest areas for future research undertakings. The relationship between various forms of certification and logistics performance has been reported in many logistics literature. However, there is paucity in research concerning the relationship between halal certification and logistics performance. Design/methodology/approach The literature representing the concept of halal, halal logistics, institutional support and logistics performance are synthesised to develop a framework. Two distinguished management theories, namely, the resource-based view (RBV) and institutional theory, set the foundation of the proposed theoretical framework. Findings The paper suggests that proper application of resources, in this case halal certification, could positively influence logistics performance. The paper asserts that governmental factors act as the moderator between the halal certification–logistics performance relationship, or could directly influence logistics performance. Research limitations/implications The paper presents a synthesis of previously unconnected variables of halal certification and logistics performance, and integrates the RBV and institutional theories as the basis for a theoretical framework. However, the proposed theoretical framework requires further validation through the supports of additional empirical research. Practical implications Apart from implementing halal certification as a tool to gain business legitimacy, the paper offers insights to logistics service provider as to how halal certification can be used as a mechanism to improve organisational performance, particularly logistics performance. Originality/value This paper is one of the first to establish the relation between halal certification and logistics performance and highlights the prominent role of government support as an independent and moderating factor. It constitutes a preliminary argument that entices research within the halal certification and halal logistics spectrum.

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Section: Linking Halal Certification and Logistics Performancesupporting

confidence: 87%

Section: Linking Halal Certification and Logistics Performancementioning

confidence: 99%

Can halal certification influence logistics performance?

Talib

Hamid

Chin

2016

JIMA

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“…ISO 9001 certifications are not, themselves, sufficient to ensure good SCM practices. Munũzuri et al (2013) reported that while ISO 9001 helps improve logistics processes, additional tools such as specific logistics management standards are required.…”

Section: The Iso 9001 Standardmentioning

confidence: 99%

Improving quality management: ISO 9001 benefits for agrifood firms

Wilcock

Boys

2017

JADEE

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Purpose ISO 9001 can offer users substantial management benefits. For developing country firms, this standard could offer both important management improvements and serve as a quality signal to foreign suppliers and potential buyers. The purpose of this paper is to explore the impact of ISO 9001 on food manufacturing firms in Guyana. Design/methodology/approach A multiple case study approach, using interviews with multiple managers, was used to assess the impacts of ISO 9001 in six registered and non-registered firms. Findings ISO 9001 offers supply chain management benefits. Non-registered firms reported using the standard to formalize their monitoring procedures and improve planning, sourcing, manufacturing, and delivery efficiency. Registration helped firms formalize their quality management systems; it provided guidance on improving their customer/supplier relationships, and offered tools to monitor internal processes. Registered and non-registered firms reported increased customer satisfaction, market share and inventory turnover, and reduced lead times, rework, waste, and customer complaints. Research limitations/implications The number of cases examined in this study is limited. Interview data are based on managers’ perceived experiences; it was not possible to verify this information independently. Originality/value The paper examines management benefits of adopting an international quality management standard in developing country agrifood firms.

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“…In the similar tone, Suarez- Barraza et al (2016) and Foster and Ogden (2008) claimed that the efforts of supply chainand quality management improve each other's performance and that the integration between the two functions may be beneficial for an organization in many ways. The effect of these activities will be the increase of effectiveness and reliability of processes implemented within the supply chain (Yu and Huo, 2018;Kuei et al, 2008;Muñuzuri et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

Standardized management systems and risk management in the supply chain

Zimon

Madzík

2019

IJQRM

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Purpose The purpose of this paper is to determine the impact of standardized management systems (ISO 9001, ISO 14001, ISO 22000 and ISO 28000) on minimizing selected aspects of risk in the supply chain. Design/methodology/approach A questionnaire was used to explore this topic. Respondents were divided into two group regarding organization type – logistic service providers and focal companies. Basic data analysis was based on descriptive statistics and on analysis of variance with organization type as a stratification factor. Deeper data analysis was based on factor analysis with principal component analysis and varimax rotation with Kaiser normalization. Findings Research shows that standardized management systems turn out to be useful in supply chain risk management (SCRM) regardless of the role that the organization plays in the supply chain. However, the strength of their positive impact varies. There were few respondents among logistic operators who were low in assessing the legitimacy of implementing standardized management systems in the examined context. Having this in mind, especially representatives of logistic operators with a limited budget should consider making the decision to implement standardized management systems. Practical implications The obtained research results may be helpful for managers who consider to implement standardized management systems in the context of using obtain guidelines to develop procedures to improve supply chain management and ensure the repeatability of ongoing processes. Originality/value Although the number of studies on the SCRM increases, it is worth noting that in the literature there is still a lack of research and studies addressing the impact of standardized management systems on SCRM (especially from the perspective of organizations with various functions in supply chains such as focal companies and logistic service providers). Therefore, there is a need for comprehensive research in this area. According to the authors, the study carried out, at least to some extent, will fill this gap.

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ISO 9001 and standardised logistics management: an empirical analysis in Spanish small and medium-sized enterprises

Cited by 9 publications

References 22 publications

Can halal certification influence logistics performance?

Can halal certification influence logistics performance?

Improving quality management: ISO 9001 benefits for agrifood firms

Standardized management systems and risk management in the supply chain

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