Living lab as a support to trust for co-creation of value: application to the consumer energy market

Abstract

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Innovation Spaces as Drivers of Eco-innovations Supporting the Circular Economy: A Systematic Literature Review

“…Over the last few years, new structural and organizational entities facilitating the emergence of innovation have emerged. These are physical and/or virtual environments, playing the role of innovation intermediaries, provided with devices, tools, and new methodologies designed to strengthen innovation capacities in a context of exchange, sharing and collaboration in order to achieve a goal of common interest (Dupont et al, 2015;Morel et al, 2018;Osorio et al, 2019) in a climate of trust (Dupont et al, 2019). These new forms of work organization address the need for organizations to open their boundaries to their external environment in order to capture new knowledge in a collaborative and open innovation process (Boutillier et al, 2020;Capdevila, 2019).…”

The Potential Use of Blockchain Technology in Co-creation Ecosystems

“…Interviewees refer to credibility, ethics, and reciprocity when speaking about trust in relationships, and this is consistent with previous research, because trust is the focus of many studies in numerous contexts. According to Dupont et al (2019), trust is a key success factor in the development of organizations. Trust between the members of a company is also necessary to ensure balanced and profitable relationships (Dupont et al, 2019).…”

Applying a Living Lab Approach to Smart Grid Training Course Design

“…It is an approach that is particularly well adapted to complex situations that need the empowerment of stakeholders. In addition, the LL approach can be used and adapted to different levels of analysis, from the system to the different stages of a project [22], [23]. As described on its smart specialization platform, the European Commission considers Living Labs to be a tool to involve stakeholders in the design process in order to promote economic and societal development [24].…”

“…This situation can be seen as a university-industry-government-civil society relationship, aka quadruple helix innovation model [26], that is commonly supported by Living lab approaches [8]. Although the LL approach has already been applied to cases such as the smart city [27], smart building [8], smart metering [28], consumer energy market [23] or Home Energy Management Systems [29] , there is very little literature presenting the implementation of an LL approach to instructional design on to these topics. Based on our current state of knowledge, the closest LL experiment to this one is certainly that of the University Living Lab initiative from the University of Manchester [30] .…”