Let the robots do it! – Taking a look at Robotic Process Automation and its potential application in digital forensics

Asquith, Alisha; Horsman, Graeme

doi:10.1016/j.fsir.2019.100007

Cited by 38 publications

(26 citation statements)

References 6 publications

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“…Negative effects or limitations of RPA are seldomly reported in literature, e.g., [11] characterizes RPA solutions as workarounds and [2] and [10] emphasize that RPA constitutes a temporary solution. According to [3], there are software suites (e.g., special forensic software) not being compatible with current RPA solutions.…”

Section: A Rq 1: What Effects Should Be Achieved With Rpa Projects?mentioning

confidence: 99%

Towards Quantifying the Effects of Robotic Process Automation

Wewerka

Reichert

2020

2020 IEEE 24th International Enterprise Distributed Object Computing Workshop (EDOCW)

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Robotic Process Automation (RPA) is the automation of rule-based routine processes to increase process efficiency and to reduce process costs. In practice, however, RPA is often applied without knowledge of the concrete effects its introduction will have on the automated process and the involved stakeholders. Accordingly, literature on the quantitative effects of RPA is scarce. The objective of this paper is to provide empirical insights into improvements and deteriorations of business processes achieved in twelve RPA projects in the automotive industry. The results indicate that the positive benefits promised in literature are not always achieved in practice. In particular, shorter case duration and better quality are not confirmed by the empirical data gathered in the considered RPA projects. These quantitative insights constitute a valuable contribution to the currently rather qualitative literature on RPA.

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Section: A Rq 1: What Effects Should Be Achieved With Rpa Projects?mentioning

confidence: 99%

Towards Quantifying the Effects of Robotic Process Automation

Wewerka

Reichert

2020

2020 IEEE 24th International Enterprise Distributed Object Computing Workshop (EDOCW)

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“…Robotic process automation is a higher level automation in which a software based task, that can be procedurally replicated, can perform the same sequence of software interactions required to complete the task. The robotic process automation core function is via element identification with an interface, and only interacts with the presentation layer of software, ie that which is visible to humans [ 12 ].…”

Section: The Digital Forensics Environmentmentioning

confidence: 99%

“…Robotic process automation has a number of benefits including lower cost and less time to implement, and no disruption to underlying systems as it operates at the human level, on top of existing software solutions, rather than integrated with those same solutions. Beneficial results of robotic process automation include: 1) accuracy as it is less prone to procedural errors; 2) improved employee morale; 3) productivity as the robot process cycle is much faster than manual processes; 4) reliability and consistency as robots can only carry pre-programmed commands and, therefore perform the same way every time; 5) non-invasive to underlying IT systems; 6) compliance with regulations and policies based on the programming of the robot; 7) low technical barrier as no programming knowledge is required to configure a software robot [ 12 ].…”

Section: The Digital Forensics Environmentmentioning

confidence: 99%

“…The authors are clear about which tasks within digital forensic examinations are suitable for the application of automated processes. Broadly, the objective investigative tasks, essentially the pre-processing tasks, are suitable for automation; whereas, subjective investigative tasks comprising analysis and interpretation of results are not suitable as these tasks are dynamic and instinctive, and are influenced by specific case circumstances [ 12 ].…”

Section: The Digital Forensics Environmentmentioning

confidence: 99%

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Interpol review of digital evidence 2016 - 2019

Reedy¹

2020

Forensic Science International: Synergy

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“…al. (2019) demonstrates an example of implementing cognitive RPA to public administration, Moffitt (2018) outlined how audit could benefit from use of RPA and another research is testing RPA in digital forensics (Asquith and Horsman 2019). Also another case studies from more traditional industries are still emerging.…”

Section: Related Workmentioning

confidence: 99%

How Robot/human Orchestration Can Help in an HR Department: A Case Study From a Pilot Implementation

Šimek

Šperka

2019

Organizacija

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Background and Purpose: Motivation of this research is to explore the current trend in automating the business processes through software robots (Robotic Process Automation – RPA) and its managing within enterprise environment where most of the processes are executed by human workforce. As the RPA technology expands the demand for its coordinating grows as well. The possible solution to this challenge is shown in case study research in form of implementing orchestration platform to a concrete business process of onboarding in HR department of a multinational company. The aim of this paper is to explore the phases and activities of the pilot project implementation of Robotic Service Orchestration (RSO) in combination with RPA technology and to assess the potential benefits. Design/Methodology/Approach: Case study research approach was selected to explore the research phenomena, which is the implementation of RSO platform in combination with RPA technology and assessing incoming benefits. The case is formed with 2 companies – (1) multinational company with ongoing effort of automating onboarding process, (2) technology and consulting company delivering the automation solution. Data were collected through semi-structured interviews with respondents from two involved companies and by analysing internal documents. Results: The analysis of case provided in this paper revealed some key insights: (1) strategical position of RSO and tactical position of RPA towards the existing legacy systems, (2) need for increased focus on initial process modelling phase, (3) Application Programming Interface (API) integration is more viable solution for RPA, (4) the biggest benefit of RPA - its agility, (5) future potential of the RSO replacing the BPMS. Conclusions: First of all, there is a need of higher number of software robots adopted in a company before orchestration could pay off. On the other side, current Business Process Management Systems (BPMS) solutions don’t offer functionalities for managing human and software robots workforce altogether. RPA is expected to expand and without proper orchestration the effectivity will not grow constantly.

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Let the robots do it! – Taking a look at Robotic Process Automation and its potential application in digital forensics

Cited by 38 publications

References 6 publications

Towards Quantifying the Effects of Robotic Process Automation

Towards Quantifying the Effects of Robotic Process Automation

Interpol review of digital evidence 2016 - 2019

How Robot/human Orchestration Can Help in an HR Department: A Case Study From a Pilot Implementation

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