When a company decides to automate its business processes by means of RPA (Robotic Process Automation), there are two fundamental questions that need to be answered. Firstly, what activities should the company automate and what characteristics make them suitable for RPA. The aim of the presented research is to design and demonstrate a data-driven performance framework assessing the impact of RPA implementation using process mining (PPAFR). Firstly, we comment on and summarise existing trends in process mining and RPA. Secondly, we describe research objectives and methods following the Design Science Research Methodology. Then, we identify critical factors for RPA implementation and design process stages of PPAFR. We demonstrate the design on real data from a loan application process. The demonstration consists of a process discovery using process mining methods, process analysis, and process simulation with assessment of RPA candidates. Based on the research results, a redesign of the process is proposed with emphasis on RPA implementation. Finally, we discuss the usefulness of PPAFR by helping companies to identify potentially suitable activities for RPA implementation and not overestimating potential gains. Obtained results show that within the loan application process, waiting times are the main causes of extended cases. If the waiting times are generated internally, it will be much easier for the company to address them. If the automation is focused mainly on processing times, the impact of automation on the overall performance of the process is insignificant or very low. Moreover, the research identified several characteristics which have to be considered when implementing RPA due to the impact on the overall performance of the process.

Background and Purpose: Motivation of this research is to explore the current trend in automating the business processes through software robots (Robotic Process Automation – RPA) and its managing within enterprise environment where most of the processes are executed by human workforce. As the RPA technology expands the demand for its coordinating grows as well. The possible solution to this challenge is shown in case study research in form of implementing orchestration platform to a concrete business process of onboarding in HR department of a multinational company. The aim of this paper is to explore the phases and activities of the pilot project implementation of Robotic Service Orchestration (RSO) in combination with RPA technology and to assess the potential benefits. Design/Methodology/Approach: Case study research approach was selected to explore the research phenomena, which is the implementation of RSO platform in combination with RPA technology and assessing incoming benefits. The case is formed with 2 companies – (1) multinational company with ongoing effort of automating onboarding process, (2) technology and consulting company delivering the automation solution. Data were collected through semi-structured interviews with respondents from two involved companies and by analysing internal documents. Results: The analysis of case provided in this paper revealed some key insights: (1) strategical position of RSO and tactical position of RPA towards the existing legacy systems, (2) need for increased focus on initial process modelling phase, (3) Application Programming Interface (API) integration is more viable solution for RPA, (4) the biggest benefit of RPA - its agility, (5) future potential of the RSO replacing the BPMS. Conclusions: First of all, there is a need of higher number of software robots adopted in a company before orchestration could pay off. On the other side, current Business Process Management Systems (BPMS) solutions don’t offer functionalities for managing human and software robots workforce altogether. RPA is expected to expand and without proper orchestration the effectivity will not grow constantly.

We implement an agent-based simulation of financial market model. Agent-based simulations are used nowadays as an alternative to the traditional models, based on predetermined equilibrium state theory. Agent technology brings some kind of local intelligence and rational expectations to the decision support system of financial market participants. Agents follow technical and fundamental trading rules to determine their speculative investment positions. We consider direct interactions between speculators and they may decide to change their trading behaviour. If a technical trader meets a fundamental trader and they realize that fundamental trading has been more profitable than technical trading in recent past, the probability that the technical trader switches to the fundamental trading rules is relatively high. In particular the influence of transaction costs is studied in this paper. Transaction costs can be increased by the off-market regulation (for example in the form of taxes) on financial market stability, by overall volume of trade and other market characteristics. The paper shows a positive impact of suitable transaction costs on the financial market stability in the long run.

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individual companies are coordinated in a pragmatic and productive manner. Entrepreneurship may be considered in two respects: (1) processes-activities aimed at forming and building a new company in certain conditions, with a view to generating profits, or (2) a set of traits and personalities-describing a particular human behaviour and action focused on innovation, ability to accept changes, spot opportunities, and take risks. Regardless of the multitude of definitions in the related literature, there is no doubt that in most cases the combination of these two economic and social components determines possible business success. Poles more and more frequently perceive the opportunities offered through the establishment of own business. Up to 63% of the public at large holds this view, placing Poland at the forefront among the European Union countries in this regard. The article attempts to examine the socioeconomic determinants of respondents which affect Poles' willingness to set up their own businesses.