2015
DOI: 10.18407/issn.1983-9952.2013.v5.n1.p462-471
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Lean Office – escritório enxuto: estudo da aplicabilidade do conceito em uma empresa de transportes

Abstract: RESUMO Este estudo explorou a aplicabilidade dos conceitos relacionados ao Lean

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Cited by 13 publications
(18 citation statements)
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“…Ohno (1997) has identified seven types of waste that may have an impact on a productive system, away from the ideal Lean concept. They are: i) Overproduction: Overproducing or before need; ii) Waiting: Idle periods of people, parts and information, with long lead times; iii) Excessive transportation: Excessive movement of people, information or parts, producing unnecessary expenditure of capital, time and energy; iv) Inadequate processes: Use of wrong tools, systems or procedures; v) Unnecessary inventory: Excessive storage and lack of information or products, resulting in excessive costs and poor performance of client service; vi) Unnecessary movement: Disorganization of the work environment, resulting in low performance of the ergonomic aspects and frequent loss of items; and vii) Defective products: Product quality problems or poor performance in delivery (Evangelista et al, 2015;Hallam and Contreras, 2016). Below are the concepts of Lean Offices.…”
Section: Lean Manufacturingmentioning
confidence: 99%
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“…Ohno (1997) has identified seven types of waste that may have an impact on a productive system, away from the ideal Lean concept. They are: i) Overproduction: Overproducing or before need; ii) Waiting: Idle periods of people, parts and information, with long lead times; iii) Excessive transportation: Excessive movement of people, information or parts, producing unnecessary expenditure of capital, time and energy; iv) Inadequate processes: Use of wrong tools, systems or procedures; v) Unnecessary inventory: Excessive storage and lack of information or products, resulting in excessive costs and poor performance of client service; vi) Unnecessary movement: Disorganization of the work environment, resulting in low performance of the ergonomic aspects and frequent loss of items; and vii) Defective products: Product quality problems or poor performance in delivery (Evangelista et al, 2015;Hallam and Contreras, 2016). Below are the concepts of Lean Offices.…”
Section: Lean Manufacturingmentioning
confidence: 99%
“…These concepts have real conditions of being applied in non-productive areas, which is defined as Lean Office when applied in administrative areas, aiming at eliminating elements that do not add value to their processes, reducing time, waste and having greater quality in meeting clients' needs (Evangelista et al, 2015;Vidolin, 2015). The Lean Office concept adheres to the flow of information that does not follow material or manufacturing processes.…”
Section: Lean Officementioning
confidence: 99%
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“…Dado que esta filosofia é focada em processos, e todas as organizações podem ser consideradas conjuntos de processos orientados para a geração de valor para seus consumidores, o Lean Thinking pode ser aplicado a vários tipos de organizações (AHERNE; WHELTON, 2010). Exemplos de aplicações bemsucedidas são as aplicações em áreas administrativas e de saúde, chamadas de Lean Office e Lean Healthcare, respectivamente (AHERNE; WHELTON, 2010;EVANGELISTA;GROSSI;BAGNO, 2013).…”
Section: Revisão Bibliográficaunclassified
“…Tal fato ressalta a importância da aplicação dos princípios da filosofia Lean às nas atividades administrativas, de pesquisa e desenvolvimento, e serviço ao consumidor, tipicamente realizadas no setor administrativo das empresas (CHEN;COX, 2012). Tal variante da Produção Enxuta é denominada Lean Office (EVANGELISTA; GROSSI; BAGNO, 2013).…”
Section: Introductionunclassified