Leadership Styles on Employee Performance Among Supervisors of Petroleum Retailing Sector in Jordan: Employee Engagement as a Mediator

Mohammad, Al Montaser; Menhat, Masha; Zaideen, Izyan Munirah Mohd; Saadon, Mohd Saiful Izwaan; Hussein, Alhareth Abu

doi:10.18280/ijsdp.170430

Cited by 3 publications

(3 citation statements)

References 39 publications

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“…Surprisingly, the study found that SC does not moderate the direct influence of INT-GSCM and EXT-GSCM practices on sustainability performance. In this regard, Jordanian SMEs ability to access resources is the main obstacle for SMEs to obtain the required and vital resources and information needed to achieve excellent sustainability [95,96]. Likewise, JEDCO [5] pointed out that the COVID-19 closure paralyzed information and resource flow within Jordanian SMEs, due to their inability to invest and cooperate effectively within their social networks, which led to the emergence of financial burdens that put their businesses at risk while facing the COVID-19 consequences [97].…”

Section: Discussionmentioning

confidence: 99%

The Moderating Role of Social Capital in the Relationship Between Green Supply Chain Management and Sustainable Business Performance: Evidence from Jordanian SMEs

Albhirat,

Zulkiffli,

Salleh

et al. 2023

IJSDP

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Today's businesses are very worried about environmental issues because many corporate activities could harm the environment. Green Supply Chain Management (GSCM) approaches have increased in popularity in this field. However, small and medium-sized businesses (SMEs) are often less inclined to adopt environmental practices compared to large companies. Although few earlier researchers investigated the direct impact of GSCM on Sustainable Business Performance (SBP), this study makes a unique contribution by offering a comprehensive view of assessing the moderating role of social capital (SC) in the influence of implementing two main GSCM practices (which are Internal-GSCM and External-GSCM) on sustainability performance. A survey method was used to collect data from 420 Jordanian SMEs, and the partial least squares (PLS) method is applied to test hypothesized relationships. The findings reveal that the practices of GSCM, significantly enhance SBP. Surprisingly, SC does not moderate the relationships between the GSCM practices and SBP. This study emphasizes the value of GSCM practices in enhancing SBP among Jordanian SMEs. It is implied that adopting GSCM practices help SMEs enhance the efficient consumption of resources and reduce production cost, improving SBP. Most importantly, the sustainable or GSCM plays a significant role in reducing waste and harmful emissions, thus, improving environmental quality. Hence, this study provides some insights into the type of GSCM practices the SMEs require to apply to improve the desired sustainability performance. This study adds new insights to the extant literature while providing significant new avenues for future research.

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Section: Discussionmentioning

confidence: 99%

The Moderating Role of Social Capital in the Relationship Between Green Supply Chain Management and Sustainable Business Performance: Evidence from Jordanian SMEs

Albhirat,

Zulkiffli,

Salleh

et al. 2023

IJSDP

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“…This fails to limit perceptions of bias (Abbas & Ali, 2023). Scholars suggested that leadership style indirectly influences behavior by shaping perceptions of organizational politics Mohammad et al, 2022). These dimensions include self-centered practices such as bias, manipulation, and destruction that violate norms of fairness and justice (Wijewantha et al, 2020).…”

Section: Literature Reviewmentioning

confidence: 99%

Leadership in the digital era: Exploring the nexus between leadership styles and job satisfaction. The mediating role of perceived organizational politics in Jordanian insurance companies

Mohammed Abu Hussein,

Montaser Mohammad,

Suliman

et al. 2024

Insurance Markets and Companies

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The study intends to determine how leadership techniques adjusted to the trends impact employee job satisfaction, considering the mediating influence of perceived organizational politics in light of the expanding influence of digital technology and virtual work settings. The study included a solid sample of 300 workers from different parts of Jordan. The employees filled out the questionnaire anonymously. 5-point rating Likert scales were used to capture a range of viewpoints. Using the Partial Least Squares software, this study applies Structural Equation Modelling analysis to examine the relationships between job satisfaction, perceived organizational politics, and leadership styles in Jordanian insurance companies. The study focuses on all employees of insurance companies in Jordan, including people working at various administrative levels. The most common length of job tenure was between one and five years (38.67%). Initial results show a strong beneficial relationship between transformational leadership philosophies and contentment at work (β = 0. 378, t = 6.266, LL = 0.483, UL = 0.718, p &lt; 0.001). Similarly, transformational leadership had the highest standardized effect on perceived organizational politics with a coefficient of 0.443. Furthermore, the complex processes by which leadership philosophies tangentially affect job satisfaction levels are revealed by the role of mediation of perceived organizational politics.

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“…Therefore, service quality depends on employee behavior, which is a result of employee satisfaction (Prentice et al, 2020;Schneider & Bowen, 1985). A more productive team and collaborative environment could arise from employee behavior that aligns with the Jordanian organizations' aims (Harahsheh et al, 2021;Mohammad et al, 2022). According to Pascual-Fernández et al (2020), the hotel industry's success depends on employees' quality and their management to achieve the organizational objective.…”

Section: Literature Reviewmentioning

confidence: 99%

Relationships between human resource management practices, employee satisfaction, service quality, and employee service behavior in the hotel industry

Hussein

Mohammad

Alheet

et al. 2023

Problems and Perspectives in Management

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The hotel industry is critical in developing the economy. Moreover, it is the largest and most rapidly growing industry in Jordan. Employee satisfaction is a crucial element for the success of any organization, particularly in the hotel industry. Therefore, this study aims to examine the influence of human resource management (HRM) practices since these constructs could influence different outcomes at the workplace, such as employee satisfaction, service quality, and employee service behavior in the hotel industry. The study has undertaken five primary HRM practices – recruitment, capability, compensation, performance appraisal, and training and development (T&amp;D) – to measure their impact on employee satisfaction, service quality, and employee service behavior. Data were collected from 290 employees and 290 customers of Jordan’s hotels across all categories in the four main tourist attractions: Amman, Petra, Aqaba, and the Dead Sea. A quantitative approach was employed using various statistical tools such as mean, tabulation of data, correlation, and ANOVA by SPSS software. The results indicated that HRM practices positively affect service quality, employee service behavior, and employee satisfaction. It was also found that when employees in Jordan’s hotel industry demonstrate excellent service behavior, the customer perceptions of service quality increase. Finally, effective human resource management strategy systematically organizes all individual human resource management measures to directly influence employee satisfaction, service behavior, and service quality in a way that leads hotels to achieve organizational success.

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Leadership Styles on Employee Performance Among Supervisors of Petroleum Retailing Sector in Jordan: Employee Engagement as a Mediator

Cited by 3 publications

References 39 publications

The Moderating Role of Social Capital in the Relationship Between Green Supply Chain Management and Sustainable Business Performance: Evidence from Jordanian SMEs

The Moderating Role of Social Capital in the Relationship Between Green Supply Chain Management and Sustainable Business Performance: Evidence from Jordanian SMEs

Leadership in the digital era: Exploring the nexus between leadership styles and job satisfaction. The mediating role of perceived organizational politics in Jordanian insurance companies

Relationships between human resource management practices, employee satisfaction, service quality, and employee service behavior in the hotel industry

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