Knowledge management through two virtual communities of practice (Endobloc and Pneumobloc)

Abstract

We developed two virtual communities of practice (Endobloc and Pneumobloc) to increase the interaction between general practitioners and nurses in primary care and hospital endocrinologists and pulmonologists. They were designed and developed using an existing web 2.0-based virtual network belonging to the local National Health System, and we quantitatively assessed the usefulness through the participation and use during the first 24 months after the launch in 2010. A total of 26,372 visits (47% Endobloc's visits) and 2351 contributions (Endobloc's contribution 38.9%) to both virtual communities of practice were registered during the first 24 months. The most popular sections were the e-Blog and the e-Consultations section in both virtual communities of practice, but some differences in the pattern of use in other sections were observed. Activity on the virtual communities of practice occurred throughout the day including weekends and holiday periods. We showed that virtual communities of practice are feasible under real-life clinical practice.

Quantifying Use of a Health Virtual Community of Practice for General Practitioners’ Continuing Professional Development: A Novel Methodology and Pilot Evaluation

“…Prevention is knowledge about the prevention of osteoporosis. GPs tend to benchmark their knowledge on specific medical conditions [13,31]. Our study supported this notion as GPs engaged in benchmarking their own knowledge with the About Osteoporosis topic.…”

The use of social media as a tool for stakeholder engagement in health service design and quality improvement: A scoping review

“…The key characteristics of all included studies can be seen in Table 1. Seven studies 57,58,63,69,73,80,83 included the use of purpose-built sites for their activities. Fifteen studies 46,49,56,57,65,69,72,[74][75][76][77][78]80,84,85 included the use of more than one social media platform.…”

“…Of those studies which did, forums and blogs were the most commonly used features, with ten studies using forums 46,57,63,64,69,71,73,[76][77][78] and seven using blogs. 57,58,63,69,75,76,78 Privacy settings were a common feature cited in the literature. Twenty-one studies [50][51][52][53][54][55][56][57][59][60][61][62]67,68,70,72,75,79,81 conducted all their activities on social media platforms that were open to anyone visiting the site, such as open Twitter feeds or Facebook organisational pages.…”

“…In the included studies, two-way communication models were used in 22 studies, 46,54,[56][57][58][62][63][64][65][66][67][69][70][71][72][73][74][77][78][79][80]83 one-way communication was used in 13 studies [49][50][51][52][53]55,[59][60][61]68,75,81,85 and social listening was used in six studies. [51][52][53][59][60][61] The administrators responsible for managing or curating the social media communications were primarily health organisations (n ¼ 20; 49,54,[56][57][58][62][63][64]…”

Gestão Do Conhecimento Em Uma Cooperativa Médica Do Norte/Nordeste Brasileiro

“…Entretanto, para a consolidação desse modelo nas organizações, uma série de desafios deve ser superada, entre eles: a criação de uma cultura organizacional de aprendizagem e de compartilhamento do conhecimento (SEN-GE, 2012; TANG, 2017); a definição de papéis de gestão do conhecimento (trabalhadores do conhecimento -diretores de gestão do conhecimento, analistas da informação, ciberoticários, mentores, entre outros) viabilizadores da mudança (BRITO; OLIVEIRA; CASTRO, 2016); o planejamento de espaços organizacionais; a criação de times multidisciplinares de aprendizagem; a consecução de práticas de gestão do conhecimento como comunidades virtuais (LARA et al, 2017); e melhores práticas de GC (PETROVA et al, 2017), entre outros.…”