Knowledge management and innovation: Two explicit intentions pursued by Spanish university libraries

Abstract

This article analyses the content of three types of institutional statements (mission, vision and values) published on Spanish university libraries’ websites. The aim is to determine whether they express explicit support for knowledge management and innovation in the university. The analysis revealed that 75% of the population (n = 76) published at least one such statement. The most widely published of the three types was the mission statement, 37 of which contained the terms ‘knowledge’ or ‘innovation’, particularly the former, present in 33. The vision statements of 17 libraries alluded to both, in practically the same proportion. ‘Innovation’ appeared in 20 of 28 libraries with statements of values, denoting the high esteem in which that conceit is held by university librarians. These statements stand as proof that libraries regard innovation and some stage of knowledge management as primary aims, with the furtherance of knowledge creation/generation the one most frequently cited.

Knowledge Sharing and Service Innovation in Academic Libraries

“…Knowledge sharing (KS) is viewed as an important factor in creating innovative capabilities and improving innovation (Kaewchur, Anussornnitisarn, and Pastuszak, 2013;Pacios, 2020). Yet, quantitative studies investigating KS and service innovation (SEI) in academic libraries are limited (Brundy, 2015;Islam, Agarwal, and Ikeda, 2017), and information on the possible interdependence of the different types of innovations and their potential effect on SEI is deficient.…”

“…The extant literature suggests a strong link between KS and innovation performance in organizations (e.g., Kamaşak and Bulutlar, 2010;Wang and Wang, 2012;Saenz, Aramburu, and Blanco, 2012;Kaewchur, Anussornnitisarn, and Pastuszak, 2013;Podrug, Filipovic, and Kovac, 2017;Pacios, 2020;Goddard, 2020). As such, innovation depends on KS (Castaneda and Cuellar, 2020).…”

“…However, the extant literature recommends knowledge sharing (KS) as an important factor influencing innovation capabilities and innovation performance (e.g., Darroch and McNaughton, 2002;Kaewchur, Anussornnitisarn, and Pastuszak, 2013;Pacios, 2020). KS presumably increases accessibility to new knowledge, improves decision-making, and augments innovation capability (Nonaka, Von Krogh, and Voelpel, 2006).…”

Sistemas de educação corporativa do SEBRAE

“…2020 A literatura assume que a GC, em uma organização, facilita a aprendizagem, um processo que pode ocorrer nos níveis individual, grupal e organizacional (ANTONELLO, 2005;BRITO et al, 2019). O estudo das organizações, no contexto em que elas estão inseridas no mundo contemporâneo de negócios, tem destacado, desde a segunda metade do século XX, a importância da "Aprendizagem Organizacional" (AO) para a compreensão da dinâmica das mudanças organizacionais oriundas da criação ou da assimilação de novos conhecimentos (CASTRO et al, 2018;PACIOS LOZANO, 2019). Meister (1999, p. 29) define "Universidade Corporativa" como "um guarda-chuva estratégico para desenvolver e educar funcionários, clientes, fornecedores e comunidade, a fim de cumprir as estratégias empresariais da organização" e cujo princípio básico é o delineamento de programas que reflitam o compromisso da empresa em dar sustentação aos objetivos organizacionais.…”

“…Nesse contexto, Eboli (2004), Meister (1999) e Pacios Lozano (2019) retratam esse discurso como fundamental no modelo de educação para o atual padrão de acumulação. E, atualmente, a própria empresa cria suas universidades -as chamadas "Universidades Corporativas" (UC), a fim de garantir uma educação sob medida, para a realização da missão, da visão de futuro, do negócio, das estratégias e dos valores organizacionais (PACIOS LOZANO, 2019).…”