Knowledge management and innovation performance in knowledge intensive organisations - the role of HR practices

Soumyaja, Devi; Sowmya, C.S.

doi:10.1504/ijkms.2020.110668

Cited by 5 publications

(3 citation statements)

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“…It is confirmed that knowledge management plays a significant role in innovation [40][41][42][43]45,46,[48][49][50]. In this way, the knowledge generated, assumed, or shared in the company improves products and/or processes, generating new ways of working.…”

Section: Discussionmentioning

confidence: 96%

“…With an interesting theoretical contribution, it is argued that KM has the possibility of influencing innovation and competitiveness [40]. A company with knowledge management capacity will be more innovative [41], which can support that knowledge management capacity and has a positive effect on innovation performance [42][43][44]. There are several studies that empirically demonstrate that KM contributes to innovation [45][46][47], since there is a positive and significant relationship between both aspects [48][49][50].…”

Section: Knowledge Management and Innovationmentioning

confidence: 99%

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Knowledge Management in Relation to Innovation and Its Effect on the Sustainability of Mexican Tourism Companies

et al. 2021

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An essential aspect of today’s companies is to convert their knowledge into innovative applications that have a sustainable effect; therefore, this study focuses on determining the relationship between the three mentioned constructs. To verify this, a questionnaire was applied to 492 companies in the tourism sector in southern Sonora, Mexico, whose information was captured in SPSS and analyzed with structural equations in the SmartPLS software. The main findings affirm that knowledge management has a direct, positive, and significant relationship with sustainability and innovation, as well as a positive and direct relationship between innovation and sustainability. Companies can focus on knowledge management that will generate innovation and in turn will be distinguished by achieving sustainability, with a possible generation of competitive advantage, as well as sustainable innovation.

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Section: Discussionmentioning

confidence: 96%

Section: Knowledge Management and Innovationmentioning

confidence: 99%

Knowledge Management in Relation to Innovation and Its Effect on the Sustainability of Mexican Tourism Companies

et al. 2021

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“…Knowledge advancement can be made possible by investment in both internal and external training programmes which improves the thought management process of workers. As the workers employed in small firms are basically having low levels of education, this need to be taken into consideration (Soumyaja & Sowmya, 2020) . Studies coined that, as there are less specialized workers in small firms, they are paid less.…”

Section: Literature Reviewmentioning

confidence: 99%

Workers’ retention factors: a study on plant workers among small manufacturing firms

Vinayachandran¹

2022

JCPP

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Human assets play a very important in the survival of small firms. There are prominent studies from developed and developing countries exploring the human resource practices among small firms. From the perspective of Resource Based View, human resources are regarded as potential assets that are indispensable for sustainability of all firms. Studies concentrating on human resource practices from small and large firms' perspectives are abundant. Still there are fewer studies which view the importance and factors for fostering workers retention from the purview of plant workers of small firms in developing countries. The objective of the study is to explore workers retention factors among plant workers and whether it differs significantly sector wise. The study confirms that human resource retention factors are important for retaining plant workers among small manufacturing firms. The findings also proves that there is significant differences in workers' retention factors with respect to demographic characteristics of workers. The study underlines that small manufacturing firms are relatively less conscious to retain workers in the plant thus leading to their instability.

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Examining employee performance through knowledge management practices, organisational commitment and capacity building in the Malaysian hotel industry

Patwary

Azam

Ashraf³

et al. 2023

GKMC

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Purpose The purpose of this study is to examine the role of knowledge management practices, organisational commitment and capacity building on employee performance in the hotel industry. This study also investigated the mediating role of organisational commitment and capacity building between knowledge management practices and employee performance. Design/methodology/approach A quantitative approach and questionnaire survey were used to collect data from hotel employees from Malaysia. Self-administered questionnaires were distributed to collect data from 291 participants, and partial least squares structural equation modelling was used to analyse the hypotheses. Findings The results of this study confirm that knowledge management practices positively and significantly affect knowledge-employee performance. Employees achieve this performance through the mediating influence of organisational commitment and capacity building culture. Practical implications This study offers several implications for Malaysian practitioners and policymakers regarding learning and knowledge management practices in the hospitality industry. The results suggest that organisations can manage knowledge assets and key processes of the organisational environment to create and use knowledge to improve sustainable employee performance through knowledge management practices. Originality/value This study sheds light on the knowledge management literature by examining the effect of knowledge management practices on organisational commitment, particularly in the hospitality industry in Malaysia.

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Knowledge management and innovation performance in knowledge intensive organisations - the role of HR practices

Cited by 5 publications

References 0 publications

Knowledge Management in Relation to Innovation and Its Effect on the Sustainability of Mexican Tourism Companies

Knowledge Management in Relation to Innovation and Its Effect on the Sustainability of Mexican Tourism Companies

Workers’ retention factors: a study on plant workers among small manufacturing firms

Examining employee performance through knowledge management practices, organisational commitment and capacity building in the Malaysian hotel industry

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