Kepuasan Konsumen dan Kinerja Keuangan UKM di Kabupaten Jepara

Ismanto, Hadi

doi:10.17358/jabm.4.3.377

Cited by 5 publications

(9 citation statements)

References 4 publications

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“…2, April 2022, hlm. 333-346 2017), (Hanum and Sinarasri, 2017), (Ismanto, 2018) Ketiga dimensi tersebut memiliki nilai t-statistik yang berbeda, nilai tertinggi terdapat pada indikator cost (X1.3) yaitu biaya yang digunakan untuk mengimplementasikan teknologi dalam UKM. Artinya, semakin rendah biaya yang dibutuhkan maka semakin cepat suatu inovasi teknologi diadopsi dan diimplementasikan pada suatu organisasi atau UKM.…”

Section: Adopsi E-commerceunclassified

Analisis Faktor yang Berpengaruh pada Adopsi E-Commerce dan Dampaknya Bagi Kinerja UKM di Kabupaten Subang

Ausat

Astuti

Wilopo

2022

JTIIK

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Teknologi yang semakin berkembang dan maju di sektor bisnis telah membuat pelaku Usaha Kecil dan Mengengah melakukan inovasi pelayanan yang berkaitan dengan penggunaan teknologi e-commerce. Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh faktor teknologi, organisasi, lingkungan terhadap adopsi e-commerce dan kinerja serta menganalisis pengaruh adopsi e-commerce terhadap kinerja UKM. Objek penelitian ini adalah UKM yang berada di Kabupaten Subang. Teknik probability sampling yang digunakan adalah Multistage Random Sampling untuk menentukan sampel penelitian. Sejumlah 87 UKM di Kabupaten Subang dijadikan responden. Hasil penelitian ini membuktikan bahwa faktor teknologi dan organisasi berpengaruh positif signifikan terhadap adopsi e-commerce dan faktor yang memiliki pengaruh positif signifikan terhadap kinerja UKM adalah teknologi dan adopsi e-commerce. Adanya layanan jasa berupa e-commerce, konsumen dapat mengakses serta melakukan pesanan dari berbagai tempat, maka segala layanan yang diinginkan oleh para konsumen dapat segera ditindaklanjuti. Dengan demikian UKM di Kabupaten Subang akan mampu memberikan pelayanan yang terbaik. Sehingga, sanggup meningkatkan penjualan dan laba, efisiensi, serta kepuasan konsumen. Penelitian ini tiba pada suatu saran bahwa UKM yang telah memanfaatkan e-commerce harus diikuti dengan pemahaman mengenai pengendalian akses dan keamanan e-commerce itu sendiri bukan hanya bisa memakainya saja. Oleh sebab itu, apabila teknologi digital yang digunakan masih baru, para pemilik UKM dengan segera harus mempersiapkan fasilitas pelatihan kepada karyawan yang ada meskipun dengan modal yang tidak sedikit. AbstractTechnology that is increasingly developing and advanced in the business sector has made business actors to innovate services related to the use of technology e-commerce. This study aims to determine and analyze the influence of technological, organizational, environmental factors on adoption e-commerce and the performance of SMEs and analyze the effect of adoption e-commerce on the performance of SMEs. The object of this research is SMEs in Subang Regency. The probability sampling technique used is Multistage Random Sampling to determine the research sample. A total of 87 SMEs in Subang Regency were used as respondents. The results of this study prove that technology and organizational factors have a significant positive effect on adoption e-commerce and factors that have a significant positive influence on SME performance are technology and adoption e-commerce. The existence of services in the form of e-commerce, consumers can access and place orders from various places, then all services desired by consumers can be immediately followed up. Thus, SMEs in Subang Regency will be able to provide the best service. Thus, it can increase sales and profits, efficiency, as well as customer satisfaction. This research arrives at a suggestion that SMEs who have used e-commerce should be followed by an understanding of access control and security of e-commerce itself, not only can use it. Therefore, if the digital technology used is still new, SME owners must immediately prepare training facilities for existing employees, even with large amounts of capital.

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Section: Adopsi E-commerceunclassified

Analisis Faktor yang Berpengaruh pada Adopsi E-Commerce dan Dampaknya Bagi Kinerja UKM di Kabupaten Subang

Ausat

Astuti

Wilopo

2022

JTIIK

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“…If the ROA increases, the bank's income will also increase, with the increase in bank income, the profit-sharing rate received by customers will also increase. Thus it can be said that the higher the ROA, the higher the profit sharing received by the customer (Apriyantari & Ramantha, 2018;Ismanto, 2018;Rahmawaty & Yudina, 2015).…”

Section: Financial Performance Affects the Profit Sharingmentioning

confidence: 99%

“…The results of this study are in line with research conducted by (Apriyantari & Ramantha, 2018) which stated that earning assets have an effect on financial performance, capital adequacy has a positive effect on financial performance, and LDR has a positive effect on financial performance and this study also found that NPLs were able to moderate the effect of earning assets, and LDR on financial performance. Then the research conducted by (Ismanto, 2018) which stated that customer relationships and product quality produced by UKMs have a positive effect on customer satisfaction, while consumer satisfaction has a positive effect on the financial performance of UKMs in Jepara Regency and UKM's owners believe that having good customer relationships causes consumers to be satisfied with UKMs and will maintain loyalty to buy returns the resulting products so as to improve the financial performance of UKMs.…”

Section: Financial Performance Affects the Profit Sharingmentioning

confidence: 99%

The Implementation of Profit Sharing at Lembaga Perkreditan Desa

Ayuni

Budiasni

2020

IJSSB

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Avoiding distortion of LPD funds requires transparency of financial reports and revenue sharing. Given that there are still frequent irregularities in the use of funds by the organizers. The purpose of this study was to determine the implications of financial performance and transparency on profit sharing. This research used quantitative methods from a population of 142 selected 60 samples. The data were collected by distributing questionnaires and collecting data on the number of samples in this study as many as 60 LPDs selected based on the stratified random sampling method. This study was analyzed using SEM (Structural Equation Modeling) analysis techniques with the PLS (Partial Least Square) method. Based on the first hypothesis, it shows that the relationship between financial performance variables and profit sharing shows the parameter coefficient value of 0.137 with a t value of 1.350. This value is smaller than the t table (1,960). The results of testing the second hypothesis indicate that the relationship between the transparency variable and profit sharing shows the parameter coefficient value of 0.724 with a t value of 8.179. This value is greater than the t table (1,960). Based on the research results, it can be concluded that financial performance has a positive relationship with profit sharing, and transparency has a positive relationship with profit sharing.

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“…Company assets become one with personal assets. This has become a problem for SMEs to increase due to poor management and poor customer relations (Ismanto and Irawan, 2018).…”

Section: Introductionmentioning

confidence: 99%

Factors Affecting The Performance of Furniture SMEs in Jepara

Prahastia

Ismanto

2022

JECO

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The furniture industry in Jepara is famous locally and worldwide. More than 31% of small and medium businesses in Jepara are furniture. Its reputation has attracted a lot of attention related to its role in economic activity. This study aims to analyze the factors affecting the financial performance of furniture SMEs. These factors include management strategy, financial resources, and customer relationships. The study was conducted on 126 respondents with proportional random sampling technique. Data collection using questionnaires and Likert scale, while data analysis was carried out using multiple linear regression analysis. The results showed that the three factors, namely management strategies, financial resources, and customer relationships had a partial effect on the performance of furniture SMEs. Financial management and management strategy planning will help SMEs achieve financial success. SME owners can develop their business by developing management strategies and maintaining good relationships with customers to be able to compete.Keywords: customer relations, SME performance, management strategy, financial resources, furnitureFaktor-faktor yang Mempengaruhi Kinerja UKM Furniture di JeparaAbstrakIndustri furniture di Jepara terkenal secara lokal dan di seluruh dunia. Lebih dari 31% bisnis kecil dan menengah di Jepara adalah furniture. Reputasinya telah menarik banyak perhatian terkait dengan perannya dalam kegiatan ekonomi. Penelitian ini bertujuan untuk menganalisis faktor-faktor yang mempengaruhi kinerja UKM furniture di Jepara. Faktor-faktor itu antara lain strategi manajemen, sumber keuangan, dan hubungan dengan pelanggan. Sebanyak 126 pengusaha furniture menjadi responden penelitian ini. Adapun teknik penentuan sampel yang digunakan adalah proportional random sampling. Pengumpulan data menggunakan kuesioner dengan menggunakan skala likert, sedangkan analisis data dilakukan dengan menggunakan analisis regresi linier berganda. Hasil penelitian menunjukkan bahwa ketiga faktor, yaitu strategi manajemen, sumber keuangan, dan hubungan dengan pelanggan berpengaruh parsial terhadap kinerja UKM furniture. Pengelolaan keuangan dan perencanaan strategi manajemen akan membantu UKM mencapai keberhasilan keuangannya. Pemilik UKM dapat mengembangkan usahanya dengan menyusun strategi manajemen dan menjaga hubungan baik dengan pelanggan agar mampu bersaing. Kata kunci: hubungan dengan pelanggan, kinerja UKM, strategi manajemen, sumber keuangan, furniture

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Kepuasan Konsumen dan Kinerja Keuangan UKM di Kabupaten Jepara

Cited by 5 publications

References 4 publications

Analisis Faktor yang Berpengaruh pada Adopsi E-Commerce dan Dampaknya Bagi Kinerja UKM di Kabupaten Subang

Analisis Faktor yang Berpengaruh pada Adopsi E-Commerce dan Dampaknya Bagi Kinerja UKM di Kabupaten Subang

The Implementation of Profit Sharing at Lembaga Perkreditan Desa

Factors Affecting The Performance of Furniture SMEs in Jepara

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