Investigating the Key Factors Influencing the Use of Online Social Networks in Public Sector Context in the UAE

Ali, Amin; Almari, Hamad; Isaac, Osama; Mohammed, Fathey

doi:10.5585/iji.v7i3.347

Cited by 12 publications

(8 citation statements)

References 39 publications

(58 reference statements)

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“…Conversely, the study runs counter to the findings of (Al-Dajjani and et al , 2017), who highlighted that strategic leadership has no discernible positive impact on the quality of services provided by Egyptian universities. The current analysis is in line with previous research Ameen, et al ,2018;Amin, et al ,2019;Amin, et al ,2012 ;Amin, et al ,2011) that demonstrated a substantial relationship between performance impact and service quality. This effect has been explained by the theory that when a public sector employee can take advantage of smart government applications at the location or time where they work, they will search for platforms that are appropriate for their tasks and can also interact with others through them.…”

Section: Discussionsupporting

confidence: 91%

The Impact of Strategic Leadership on the Quality of Service in Yemeni Government Institutions Using Performance as a Mediating Variable

Al-Kahtani,

Senan,

Alanazi

2024

Preprint

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The study aimed to know the direct effect of strategic leadership on the quality of service represented by wireless communications services, in addition to knowing the indirect effect of strategic leadership on the quality of service when using performance as an intermediary variable. This research was conducted in government institutions in the Republic of Yemen. Represented by the offices of the Ministry of Communications and Information Technology in five Yemeni cities, it targeted senior management employees, boards of directors, and middle management concerned with strategic planning and strategic leadership. To measure and evaluate the factors of strategic leadership and service quality in Offices of the Yemeni Ministry of Communications Ministry of Communications and Information Technology of the Republic of Yemen. Moreover, performance. A questionnaire was formulated and distributed to the study sample, and data was collected through questionnaires for 150 individuals in some offices of the Yemeni Ministry of Communications. This study uses structural equation model analysis from the Partial Least Squares program through the Smart Plus 4 programs. The study reached a set of results, including that all models show a direct, positive and significant effect of strategic leadership on the quality of service represented by the quality of services in the offices of the Ministry of Communications. As well as the positive relationship between them, as well as the direct and positive impact of performance on the quality of service, as well as the positive and significant relationship between them. While the results indicated a positive and significant indirect effect of strategic leadership on service quality, there is also a positive and significant indirect relationship between strategic leadership on service quality when using performance as an intermediary variable.

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Section: Discussionsupporting

confidence: 91%

The Impact of Strategic Leadership on the Quality of Service in Yemeni Government Institutions Using Performance as a Mediating Variable

Al-Kahtani,

Senan,

Alanazi

2024

Preprint

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“…An organization following the two-way symmetrical model of communication and public relations strongly prioritizes its workers and audiences to gather their opinion and, thus, work accordingly. In a similar context, this study applies and follows the relevant model, assuming that media organizations in the United Arab Emirates are giving potential importance to communicate with their audiences (Amin et al, 2019). This communication helps them to create and disseminate desirable content that will be accepted by their audiences (feedback).…”

Section: Two-way Symmetrical Model Of Communication and Public Relationsmentioning

confidence: 99%

Role of public relations practices in content management: the mediating role of new media platforms

Al Hadeed,

Maysari,

Aldroubi

et al. 2024

Front. Sociol.

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Public relations practices are widely accompanied by communication and persuasion. Especially today, when new media platforms provide direct accessibility, communication through PR has become more improved. This research focused on media organizations in the UAE, with a special consideration given to their audience content management. The researchers applied the case study method and selected a sample of n = 280 individuals from n = 12 media houses currently working in the UAE. The results obtained by structural equation modeling (SEM) revealed that media organizations in the UAE pay significant consideration to public relations practices (p > 0.000) and new media adoption (p > 0.000). Moreover, both these public relations practices (p > 0.000) and new media adoption were also found to significantly focus on two-way communication. Consequently, this two-way communication is significantly affecting content management among these organizations (p > 0.000), leading to the design, evaluation, and alteration of content that is acceptable and liked by their audiences. Thus, it has been concluded that media content and its management is not a simple task. Audience and communication are two basic factors that play an important role in this regard. Furthermore, the role of public relations practices also enhances communication and content management practices, leading to even more constructive outcomes.

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“…Table 2 lists empirical research on the acceptance of informatization, focusing on public officers. Although there is already a tremendous amount of research into technology acceptance, we examined the recent research as much as possible, focusing on the time period after the mid-2010s in order to reflect the latest research trends [30][31][32][33][34][35][36][37][38]. As shown in Table 2, the most recent acceptance of informatization studies was conducted in developing countries, because developing countries have applied e-Government in the public sector, and even some developing countries still have difficulty adopting e-Government due to technical and organizational factors.…”

Section: Theoretical Background For the Research Modelmentioning

confidence: 99%

“…As shown in Table 2, the most recent acceptance of informatization studies was conducted in developing countries, because developing countries have applied e-Government in the public sector, and even some developing countries still have difficulty adopting e-Government due to technical and organizational factors. From the aspects of research frameworks, most studies have used a similar framework based on the existing user acceptance model involving the Unified Theory of Acceptance and Use of Technology (UTAUT) [32][33][34][35][36]38]. This study is closest to the user acceptance approach, because GaaP is currently not embedded in the public sector.…”

Section: Theoretical Background For the Research Modelmentioning

confidence: 99%

Determinant Factors for Adoption of Government as a Platform in South Korea: Mediating Effects on the Perception of Intelligent Information Technology

Seo

Myeong

2021

Sustainability

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This study aims to shed light on determinant factors for the introduction of Government as a Platform (GaaP) by public officers who can be platform providers or main stakeholders in GaaP. It focuses on public officers in 261 Korean public agencies. In order to verify the research model’s hypotheses, we take advantage of Structural Equation Modeling and the Technology Acceptance Model. As a first result, concerning the direct effect on GaaP, the quality of open data, the scope of the stakeholders, and attitudes to civic engagement have a positive relationship on the perceived usefulness of Intelligent Information Technology (IIT). Second, in terms of the effect of IIT on GaaP, the perceived usefulness of IIT mediates positively on the intention to adopt GaaP based on the quality of open data, the scope of the stakeholders, and attitudes towards civic engagement. Based on these results, policy implications can be described as follows. Besides managing internal open data, governments should actively mine new open data that can create added value for innovation. They need to create an easily cooperative environment with other stakeholders, especially non-public participants, and governments should encourage public officers to more actively accept and utilize IIT in their jobs.

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Investigating the Key Factors Influencing the Use of Online Social Networks in Public Sector Context in the UAE

Cited by 12 publications

References 39 publications

The Impact of Strategic Leadership on the Quality of Service in Yemeni Government Institutions Using Performance as a Mediating Variable

The Impact of Strategic Leadership on the Quality of Service in Yemeni Government Institutions Using Performance as a Mediating Variable

Role of public relations practices in content management: the mediating role of new media platforms

Determinant Factors for Adoption of Government as a Platform in South Korea: Mediating Effects on the Perception of Intelligent Information Technology

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