Investigating Pragmatic Failures in Business Letters of Kazakhstani Professionals

Aimoldina, Aliya; Zharkynbekova, Sholpan; Akynova, Damira

doi:10.1016/s2212-5671(16)30241-6

Cited by 4 publications

(1 citation statement)

References 4 publications

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“…They build a chain of communication. According to Aimoldina et al (2016) the pragmatic failures Figure 1. Writing business E-mail as literacy competence (Zees, 2018) occured are not only because of lack of knowledge in language usage but also in language use in business, knowledge of culture of participants in business communication, and other pragmatic factors.…”

Section: Business E-mail As Literacy Competencementioning

confidence: 99%

Comparison of a Student and a Professional Writer’s Literacy Competence as Reflected in their Business E-mails

Zees

Saleh

Warsono

et al. 2018

IJELS

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This research is an evaluation study using context, input, process, and product (CIPP) evaluation model to analyze whether the literacy developed in educational institution has met the acceptable literacy level used in the workplace. Two business E-mails about sales written by a professional writer and a student were analyzed to investigate the contexts and products. Input analysis was carried out on the data from observations and texts while process analyis was performed on the data elicited from observations. All four analyses were also supported by data elicited through interviews from both writers. The results of CIPP analysis indicated both similarities and differences between the two E-mails which reflected the literacy levels of both writers. In context analysis, both E-mails used mixed literacy types which were realized in 11 language aspects. The differences were in the cognitive process involved in the professional writer’s performance that showed a high literacy level while the student’s E-mail presented a low to medium literacy level. According to the input analysis results, both writers used most of the available designs as intangible resources except for style and declarative knowledge. There were differences in using the instructional materials and people as tangible resources. In process analysis, although there were similarities in some steps of knowledge building phase; however, some differences were still found between the two writers in this phase and in the phases of modelling, joint construction and independent construction of the text. The results of product analysis showed that the professional writer’s E-mail presented a good to excellent literacy level while the literacy level of the student’s E-mail ranged between inadequate and fair. The differences indicate that the literacy developed in educational institution does not meet the requirements of literacy used genuinely.

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Section: Business E-mail As Literacy Competencementioning

confidence: 99%

Comparison of a Student and a Professional Writer’s Literacy Competence as Reflected in their Business E-mails

Zees

Saleh

Warsono

et al. 2018

IJELS

View full text Add to dashboard Cite

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Translating official documents from French to English in Uganda

Sebuyungo

2021

Babel

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Although underexplored in Africa, the translation of official documents presents a revelatory context for examining translation practice and theory. Through a sociolinguistic and pragmatic lens, this study explores how translating official documents by focusing on linguistic equivalences without taking into account national institutional systems can be misleading. The argument is made that sociolinguistic variables and Grice’s pragmatic maxims are essential in enhancing translation effectiveness. A sample of 151 pairs of source and target documents dating from 2011–2017 was purposively selected. This corpus from nineteen Francophone countries covers three broad categories: Education, Legal, and General Administrative Correspondence. Nineteen translators and fourteen end-users were also interviewed regarding the translation effectiveness of corpus examples. Data is analyzed using sociolinguistic and pragmatic criteria. Finally, the analysis is positioned within the broader scholarship on translation studies to demonstrate how this approach expands our knowledge regarding effective translation.

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Xia

Pae

2022

IJLCR

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Lexical bundles are frequently recurring word sequences (e.g. as can be seen) that function as building blocks of discourse. This corpus-based study examined the use of four-word lexical bundles in business emails written by three groups of writers: intermediate business English learners, advanced business English learners, and working professionals. The prominent structural and functional characteristics of lexical bundles expressed in business emails were identified and compared across the three groups. The results showed that lexical bundles were related to the extent to which formality and politeness were expressed in written business communications. The advanced business English learners and working professionals used more structural and functional characteristics of lexical bundles that are characteristic of written conventions than did intermediate business English learners. Both intermediate and advanced learner groups used functionally different lexical bundles from those produced by the working professionals.

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Investigating Pragmatic Failures in Business Letters of Kazakhstani Professionals

Cited by 4 publications

References 4 publications

Comparison of a Student and a Professional Writer’s Literacy Competence as Reflected in their Business E-mails

Comparison of a Student and a Professional Writer’s Literacy Competence as Reflected in their Business E-mails

Translating official documents from French to English in Uganda

“Please let me know”

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