Introduction to Electronic Commerce and Social Commerce

Turban, Efraim; Whiteside, Judy; King, David B.; Outland, Jon

doi:10.1007/978-3-319-50091-1

Cited by 92 publications

(78 citation statements)

References 2 publications

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“…Media Daring atau e-commerce merupakan proses pembelian, penjualan, transfer atau pertukaran barang, jasa dan atau informasi melalui jaringan komputer, termasuk internet (Turban, 2009). E-commerce memiliki beberapa bentuk tergantung pada tingkat digitalisasi (transformasi dari fisik ke digital) dari (1) barang/jasa yang dijual, (2) proses (misal pemesanan, pembayaran, pemenuhan/penyelesaian), dan (3) metode pengiriman.…”

Section: Pendahuluanunclassified

“…Perdagangan tradisional memiliki tiga dimensi yang bersifat fisik, sedangkan pada pure e-commerce memiliki tiga dimensi yang bersifat digital. Jika salah satu dimensi bersifat digital maka disebut partial e-commerce (Turban, 2009). E-commerce memberikan keuntungan bagi perusahaan dalam peningkatan efisiensi, pengurangan biaya inventori, peningkatan penjualan, peningkatan relasi dengan konsumen, penetrasi pasar baru, dan pada akhirnya financial returns.…”

Section: Pendahuluanunclassified

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Analisis Persepsi Usaha Mikro Terhadap Pemanfaatan Media Daring Di Kota Samarinda

Nugroho¹,

Budiman

Wahyuningsih

2019

j. ris. pembang.

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ABSTRAKTujuan dari kajian ini adalah untuk mengetahui persepsi pelaku usaha mikro terhadap pemanfaatan media sosial dalam mendukung kinerja usaha di Kota Samarinda. Metode pengumpulan data pada penelitian ini dilakukan dengan kuesioner dan wawancara serta observasi secara langsung di lokasi responden dan dengan cara studi literatur seperti jurnal, artikel, hasil riset, buku dan arsip dari masing-masing kecamatan, Dinas UMKM Kota Samarinda. Penelitian ini berfokus hanya pada persepsi pelaku usaha mikro yang bergerak dalam bidang jasa, bidang dagang dan bidang manufaktur. Penelitian ini dilakukan di 10 (sepuluh) . dengan sampel penelitian sebanyak 100 buah. Jumlah sampel didapat dengan perhitungan rumus Slovin. Adapun Kesimpulan Kajian Analisis Persepsi Usaha Mikro Terhadap Pemanfaatan Media Daring Di Kota Samarinda adalah (1) Masih terbatasnya pemanfaatan media daring pada pelaku Usaha Mikro baik dilihat dari penggunaan komputer ataupun handphone maupun internet dalam pengelolaan usahanya. (2) Beberapa faktor-faktor kunci penghambat yang menentukan tingkat pemanfaatan media daring pada pelaku Usaha Mikro di Kota Samarinda ini yaitu (a) Rendahnya pemahaman terhadap manfaat teknologi informasi terutama media daring dalam pengembangan usaha; (b) Rendahnya ketersediaan investasi teknologi informasi; (c) Masih rendahnya dukungan lembaga pemerintah. (3) Sedangkan beberapa faktor-faktor kunci pendukung yang menentukan tingkat pemanfaatan teknologi informasi pada pelaku Usaha Mikro di Kota Samarinda ini yaitu (a) Ketersediaan sumberdaya manusia dari sisi pendidikan yang relatif baik; (b) Kemampuan individu dari pelaku usaha mikro yang relatif baik dalam informasi dan teknologi dan dalam pemanfaatan media daring (e-commerce).

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Section: Pendahuluanunclassified

Analisis Persepsi Usaha Mikro Terhadap Pemanfaatan Media Daring Di Kota Samarinda

Nugroho¹,

Budiman

Wahyuningsih

2019

j. ris. pembang.

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“…In this digital environment, E(electronic)-learning is attracting attention as a learning method that transcends time and space. E-learning is the online delivery of information for purposes of education, training, or knowledge management (Turban et. al, 2011).…”

Section: Introductionmentioning

confidence: 99%

The Comparative Analysis on Priorities of E-Learning Factors Between China and Korea

Li¹,

Wang²,

Yoon³

2018

Proceedings of the International Symposium on the Analytic Hierarchy Process

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This study aims to identify the success factors of e(electronic)-learning using information & communication technology (ICT). For this purpose, this study focuses on identifying differences in success factors among countries in terms of differences in ICT levels and utilization among countries. As a way of solving this problem, this study is based on Analytic Hierarchy Process (AHP). At this point, Analytic Network Process (ANP) is also used to check the independence among elements. We use the compatibility index provided by AHP to compare the results of the two countries (China and Korea) and identify differences. This study summarizes the results of the study and presents future research.

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“…The Internet can be divided into four major types in terms of its transaction objectives, namely B2C, B2B, C2C and P2P (Turban and Lang, 2009 The above literature shows that e-SQ assessment criteria frequently appear and can enjoy a high level of application to different types of website. Therefore, in this study, they are adopted as the basic criteria for the e-SQ assessment of house rental websites.…”

Section: The E-sq Of Various Types Of Websitementioning

confidence: 99%

An e-service quality assessment of house rental websites based on the Kano model and Multiple Criteria Decision Making method (MCDM) in Taiwan

Hsu¹,

Shih²

2016

Afr. J. Bus. Manage.

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Amidst the advanced Internet and mounting popularity in network users, information transmission has become easily accessible to all. As a natural result, house leasehold websites have been mushrooming exactly like bamboo shoots after a spring rain. How can these websites better strengthen services to create more competitive edge? This is exactly the very motive behind the present study. According to the study results, it is concluded that (i) an electronic service quality (e-SQ) scale proposed by ZPM (2005) is highly applicable to the e-SQ assessment of house rental websites; (ii) the three criteria of greatest importance are contact, responsiveness and compensation, which all belong to restored dimensions; (iii) compared with DEMATEL graphics, Kano graphics can present a more authentic world and provide more precise information concerning decision making.

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Introduction to Electronic Commerce and Social Commerce

Cited by 92 publications

References 2 publications

Analisis Persepsi Usaha Mikro Terhadap Pemanfaatan Media Daring Di Kota Samarinda

Analisis Persepsi Usaha Mikro Terhadap Pemanfaatan Media Daring Di Kota Samarinda

The Comparative Analysis on Priorities of E-Learning Factors Between China and Korea

An e-service quality assessment of house rental websites based on the Kano model and Multiple Criteria Decision Making method (MCDM) in Taiwan

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