Interview study: How can Product-Service Systems increase customer acceptance of innovations?

Schmidt, Danilo; Braun, Felix; Schenkl, Sebastian; Mörtl, Markus

doi:10.1016/j.cirpj.2016.04.002

Cited by 32 publications

(11 citation statements)

References 35 publications

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“…At this early stage of DOI, skilled drivers across the country should be offered a test drive, and mass publicity of their feedback and experience should be carried out. In the next stage, the government should initiate generous financial subsidies and incentives to grow the EV market, EV users, and EV manufacturers, and vast advertisement and branding of the EV companies and sell centers will be crucial to cater to higher early majority and late majority adopters [138]. Finally, large carbon tax and partial treatment of ICEs could help divert the laggard category to use EV.…”

Section: User Behaviourmentioning

confidence: 99%

Challenges of Electric Vehicles and Their Prospects in Malaysia: A Comprehensive Review

et al. 2022

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Electric vehicles (EVs) in Malaysia are gaining more attention and interest from the public. However, the electric vehicle’s exposure, awareness, and sales are still low compared to other countries. In this review, the challenges associated with implementing the electric vehicle culture in Malaysia are thoroughly reviewed, including the obstacles that the Malaysian government, policymakers, EV manufacturers, and EV users face in terms of EV cost, travel demand, charging station availability, impact on the power grid, and battery capacity. Then, all the identified challenges have been addressed by considering the user behavior, travel demand, socio-economical culture of Malaysia, current policies taken by the government of Malaysia, and the psychological outlook of Malaysians towards EV adoption. Moreover, potential suggestions have been proposed that the government of Malaysia may adopt during policy planning and when seeking to provide incentives to the users. Finally, a concrete conclusion has been drawn by disseminating the vision about the future of EVs in Malaysia. The proposed review of the technologies, challenges, prospects, and potential solutions associated with EV adoption in Malaysia can provide a base for proper strategic policy and help policymakers frame strategies to achieve the targets. This review could help achieve sustainable EV transport, and the successful implementation of Malaysian National Automotive Plan 2020, with the goal of adopting next-generation green vehicles.

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Section: User Behaviourmentioning

confidence: 99%

Challenges of Electric Vehicles and Their Prospects in Malaysia: A Comprehensive Review

et al. 2022

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“…In this group, the consumers change brands frequently. (Schmidt et al, 2016;Repanova & Profietova, 2018) Advertising efficiency refers to the return resulting from costs invested into advertising to generate profit. The advertising costs may be measured efficiently, but the return resulted as a result of advertising is less measurable.…”

Section: Psychological Factors Influencing Consumer Behaviormentioning

confidence: 99%

“…More and more we can hear about the anti-advertising campaigns, protests and more and more consumers protest on the content of the adverts (Schmidt et al, 2016;Repanova & Profietova, 2018). Sport consumption can be a part of sport tourism as well (Tiimub et al, 2021;Luu & Galan, 2021)…”

Section: Psychological Factors Influencing Consumer Behaviormentioning

confidence: 99%

Sport Consumption Habits in Terms of Generations

Zsigmond¹,

Mura²,

Korcsmáros³

et al. 2022

Proceedings of the International Scientific Conference Hradec Economic Days 2022

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Consumer behavior involves the experience resulting from using the product or service, as well as show we share our experience and opinions about the product with others.The way of sharing this experience and opinion can vary significantly in terms of generations.The aim of the study is to introduce the differences in sport consumption habits in terms of generations and to examine the services and products offered by a football club in the Slovak "Fortuna Liga" based on the consumers' opinion and experience Research is based on a questionnaire survey (the number of items is N = 434). 16.8% of respondents can be considered as distant fans as their residence is at least 50 km away from the town of the football club. Analysis was performed by Pearson's Chi-square test, descriptive statistical methods, setting hypothesis and determining Gamma coefficient. Based on the performed analyses, there is no significant relationship between the division of consumers into different generations and the detected followers of the football club's social media site. A relationship can be detected between the division of consumers into different generation groups and the fact whether they bought or received a gift from the web-shop or shop of the football club.

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“…In this sense, PSSs have been regarded as innovative offerings in the market (Schmidt, Braun, Schenkl, & Mörtl, 2016;Schrader, 1999).…”

Section: Consumer Acceptance Of Psssmentioning

confidence: 99%

Consumer acceptance of product–service systems as alternative satisfiers of consumer needs for sustainable development

Kim

Hwang

2021

Sustainable Development

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As an alternative method of production and consumption in the pursuit of a sustainable society, product-service system (PSS) involves consumers in the process of value creation. This study uses an online survey comprising three questionnaires to investigate consumer acceptance of PSSs based on their expectations of the benefits of three types of PSS: product-, use-, and result-oriented. The results indicate that consumers have higher expectations of the process benefits of result-oriented PSSs and outcome benefits of product-oriented PSSs. Furthermore, the results of general linear models indicate that consumers' intentions to purchase PSSs are influenced by expected benefits and consumer innovativeness. High levels of innovativeness among consumers moderate the effects of consumer expectations of outcome benefits on purchase intentions. This result implies that consumers who have lower levels of innovativeness exhibit reluctance to adopt PSSs, although they realize the benefits.

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Interview study: How can Product-Service Systems increase customer acceptance of innovations?

Cited by 32 publications

References 35 publications

Challenges of Electric Vehicles and Their Prospects in Malaysia: A Comprehensive Review

Challenges of Electric Vehicles and Their Prospects in Malaysia: A Comprehensive Review

Sport Consumption Habits in Terms of Generations

Consumer acceptance of product–service systems as alternative satisfiers of consumer needs for sustainable development

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