Intertwining Lean and Design Thinking: Software Product Development from Empathy to Shipment

Managing the “Fuzzy front end” of open digital service innovation in the public sector: A methodology

“…Techniques and practices are becoming mainstream, drawing on a wide range of disciplines, including business, ethnography, design, and cognitive science (Ogilvie & Liedtka, 2011). Design-led innovation focuses on customer empathy, ideation, experimentation, constant evaluation, and prototyping (Hildenbrand & Meyer, 2012). Designer teams, business managers, academics and subject matter specialists work rapidly, collaboratively and iteratively with customers (Bucolo & C, 2013).…”

InnoDev Workshop: A One Day Introduction to Combining Design Thinking, Lean Startup and Agile Software Development

“…Hildenbrand and Meyer combine Design Thinking and Lean Thinking in a model that uses Design Thinking and agile methods to optimize the training experience for software professionals and their coaches [11]. By combining the models of Grossman-Kahn and Rosensweig [8] and Hildenbrand and Meyer [11], de Paula developed MOIT, which aims to identify, implement and scale solutions in a startup environment [17]. Häger et al present DT@Scrum, a process model for large organizations that integrates Design Thinking and Scrum [18].…”

“…Hildenbrand and Meyer [11] created a training in Design Thinking, Scrum and Lean principles. In order to train practitioners on this approach within a large German organization, they developed a 3-day workshop format that covers the software development from empathy to shipment of a software product.…”

“…In an attempt to address these issues, scholars propose that combining two or three of the mentioned approaches, could overcome their respective limitations (see Section III for an overview of combined approaches). Additionally they argue that combining all three approaches can lead to the development of more innovative software products [11], cost savings due to reductions in redesign work, and shortening the length of the process itself [12]. However, there is a lack of understanding on how to train IT professionals in combining the three approaches.…”

Reconciling the Academic and Enterprise Perspectives of Design Thinking

“…A notable exception that shows an emerging branch of research in this field is the study by Lindberg et al [11], which concluded that DT contributes to IT development, overcoming the limitations of traditional approaches (by allowing developers to give more attention to non-technical aspects) rather than fully replacing them. For related research about the potential impact of DT in IT development practices, the reader is referred to another theoretical discussion by Lindberg et al [17] as well as a case study by Hildenbrand and Meyer [18] which were not part of this review. Nevertheless, the observed research gaps provide an opportunity to study in more detail the points of complementarity between DT and IT, with findings supported directly by field data.…”