Highlights COVID-19 has forced organisations into rapid ‘big bang’ adoption of ‘tech-driven’ practices under severe time pressure. More reflection and considered approaches are needed for long-term sustained use of practices. This paper introduces a selection of concepts from normalisation process theory. This paper critiques current approaches and develop a set of recommendations for research and practice.

Based on 13 agile transformation cases over 15 years, this article identifies nine challenges associated with implementing SAFe, Scrum-at-Scale, Spotify, LeSS, Nexus, and other mixed or customised large-scale agile frameworks. These challenges should be considered by organizations aspiring to pursue a large-scale agile strategy. This article also provides recommendations for practitioners and agile researchers.//

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Carroll Art and Ethical Criticism 355 4. Arguments like this can be found in Beardsley (1958), p. 429; and Putnam (1978), p. 90. Ethics January 2000 and agrees that said genres possess an ethical dimension as part of their nature, then with respect to those genres, the essentialist in question will side with ethical criticism. 7. Responses to autonomism can be found in Carroll (1998a). See also Booth (1988), pp. 3-22. 8. For skepticism about the existence of such a criterion, see Marshall Cohen (1977), pp. 484-99. This line of questioning, of course, is meant to deter the essentialist attracted to autonomism. For even if essentialism is initially a good working hypothesis with which to approach a philosophical inquiry, it may have to be abandoned when the phenomenon under examination becomes too unruly. 9. For a taste of the controversy, see Dickie (1974).

In this article, ''Narrative Closure,'' a theory of the nature of narrative closure is developed. Narrative closure is identified as the phenomenological feeling of finality that is generated when all the questions saliently posed by the narrative are answered. The article also includes a discussion of the intelligibility of attributing questions to narratives as well as a discussion of the mechanisms that achieve this. The article concludes by addressing certain recent criticisms of the view of narrative expounded by this article.

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he literature indicates that there is urgent need to address the significant gap in our ability to value the contributory interaction of service networks in organisational performance. This paper is primarily concerned with exploring how service (re)configuration is utilised to optimise network performance. The paper will summarise the literature review over the past year in the quest to document how we can understand the contributory value of service innovation networks. It identifies some interesting overlaps in business process management, service science, and network innovation literature. This paper will discuss how failing to account for the value of service networks inhibits our capability to discover and monitor service performance and how this complements the evolvement of service science. This prevents managers from transforming information on network activity and infrastructural capabilities into strategic knowledge. This paper demonstrates how social network analysis (SNA) can be a powerful tool for managers to understand organisational network performance and service interaction.