Internet of Things – potential for libraries

Abstract

Purpose – The purpose of this paper is to subject the potential of Internet of Things (IoT) technology for libraries in terms of the possible scope and usage forms of this technology in public and academic library services. Design/methodology/approach – Based on analysis of the subject literature, the main areas of IoT applications in commercial institutions were identified, then an analysis of Library and Information Science English-language literature from the years 2010 to 2015 was conducted in order to create a profile of modern library services. The range of activities of commercial and non-commercial institutions were compared to ascertain if areas in which commercial entities using or planning to use IoT could also be an inspiration for libraries. In this way, a theoretical model of IoT use in library activities was developed. Findings – The research showed that IoT technology might have the potential to be used in library services and other activities, similar to how it is implemented in the commercial sector. Research limitations/implications – The aim of the paper is to determine the possible, not the actual, scope and forms of using this technology in public and academic libraries’ services. Practical implications – The results can be widely used in libraries as an inspiration for the use of IoT technology in modern library services. Social implications – The use of new technologies in libraries can help to improve the image of these institutions in the eyes of users, especially the younger generation. Originality/value – The use of IoT in libraries is a new issue that has not been studied much yet. The issue of using the potential of this technology for the needs of libraries has, in recent years, been raised at international conferences, become a subject of interest to librarian associations, and been widely discussed in the blogosphere, thus proving that this topic is important to practitioners. It is difficult, however, to find any scientific, comprehensive studies of this topic.

Enhancing the customer relationship management in public libraries

“…The ultimate goal will be to develop a framework for CRM adoption which public libraries in developing countries could use with as little resources as possible. The next step in the future research would be to anticipate integration of smart technologies into the library CRM system, as suggested by Wójcik (2016); Bradley et al (2016); Liao and Shieh (2015). And to make use of context-aware services as described by Borrego-Jaraba et al (2013); Chang and Liao (2006) to improve services and optimize relationships with stakeholders.…”

“…The use of smart technologies is a novice trend in libraries. Research performed by Wójcik (2016) showed that smart technologies have the potential to be used in library services and other activities, similar to how the commercial sector is using them. Technologies such as Radio Frequency Identification (RFID), Quick Response (QR) or Near-field Communication (NFC) provide opportunities to libraries to communicate their carefully tailored messages to stakeholders.…”

Penggunaan Internet dan Teknologi IoT untuk Meningkatkan Kualitas Pendidikan

“…Proses peminjaman buku menjadi lebih mudah dan aman dengan sistem IoT (Wójcik, 2016). Murid atau siapa pun dapat memesan dan meminjam buku tanpa harus datang ke sekolah dengan menggunakan aplikasi yang terhubung pada sistem perpustakaan dan kemudian mengambil buku atau koleksi yang dipesan sesampai di sekolah.…”

Koncepcja quantified self i jej konsekwencje dla projektowania usług bibliotecznych w świetle literatury przedmiotu

“…W szerszym kontekście koncepcja quantified self jest także łączona z rozwojem internetu Rzeczy. Koncepcja internetu Rzeczy zakłada, że przed mioty codziennego użytku wyposażone w specjalne czujniki mogą przesyłać między sobą dane i na tej podstawie automatyzować działania użytkowników (Wójcik, 2016b). Dane zbierane w ramach quantified self za pomocą urządzeń wearable computing i innych urządzeń mobilnych mogą być następnie przekazywane do urządzeń wyposażonych w czujniki, tak by na tej podstawie automatycznie personalizować otoczenie użytkownika (np.…”