Innovativeness and coopetition in tourism SMEs: comparing two coopetitive networks in Brazil

Carvalho, Gustavo Dambiski Gomes de; Cruz, June Alisson Westarb; Carvalho, Hélio Gomes de; Duclós, Luiz Carlos; Corrêa, Rúbia Oliveira

doi:10.1108/jhti-12-2019-0134

Cited by 11 publications

(6 citation statements)

References 63 publications

(132 reference statements)

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“…In other words, their tolerance of the negative effects of tourism changes according to the situation of being native or one's length of the duration of living in the region. Considering the tourism destination has a complex structure and consists of various actors based on both mutual relationships and different interests (Woyo and Slabbert, 2019), policymakers should be aware of these differences and take them into consideration while developing plans, policies, strategies and also building coopetition networks in general (Dambiski Gomes de Carvalho et al , 2020).…”

Section: Discussionmentioning

confidence: 99%

A complexity perspective for antecedents of support for tourism development

Dedeoğlu

Karakuş

Çalışkan

et al. 2021

JHTI

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PurposeIn this study, the effects of negative tourism impacts, length of residency and nativity on support for tourism development were examined.Design/methodology/approachBecause understanding the attitudes of local people toward tourism support is complex, this study employed both symmetric (PLS-SEM) and asymmetric (fsQCA) approaches from a holistic perspective. A total of 336 individuals from Cappadocia, one of Turkey's most prominent tourist destinations, were surveyed.FindingsAccording to the symmetric method results, respondents' negative perceptions of tourism negatively affect attitudes toward tourism support. Native-born status acts as a moderating variable in the relationship between attitudes toward tourism support and the negative economic impacts of tourism. On the other hand, this study shows that the complex interactions of nativity and the negative impacts of tourism directly affect local people's attitudes toward tourism support.Practical implicationsThis study revealed that practitioners should adopt a comprehensive perspective to understand the attitudes of local people toward tourism support.Originality/valueThis study, in addition to the findings obtained via the symmetric method, reveals the complex interaction of the negative impacts of tourism, thus providing a roadmap to improve local people's attitudes toward tourism support by using asymmetric modeling.

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Section: Discussionmentioning

confidence: 99%

A complexity perspective for antecedents of support for tourism development

Dedeoğlu

Karakuş

Çalışkan

et al. 2021

JHTI

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“…In the innovation process, new or enhanced product ideas, services, processes, marketing tactics and organizational practices are implemented and commercialized (de Carvalho et al , 2020). Experts have emphasized innovation as a crucial tool for strengthening company growth potential at various levels (Backman et al , 2017; Teixeira et al , 2019).…”

Section: Theoretical Frameworkmentioning

confidence: 99%

The crisis management strategies of Indonesian event organizers in the face of COVID-19

Haryono

Wijaya

2022

JHTI

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PurposeThe goal of this study is to learn about of the strategic framework used by event organizers in Indonesia to survive the COVID-19 pandemic. This effort is also used to see how crisis management is implemented in the organization, particularly in relation to the company's efforts to maximize technology in this COVID-19 crisis situation.Design/methodology/approachThis is a qualitative study that employs the case study method with a single intrinsic case. Researchers chose six sources based on the range of responsibilities and authorities they have.FindingsTo remain viable faced with COVID-19 pandemic, event organizers must adopt an open communication strategy, be ready to adapt to changing conditions and take bold steps in crisis management. In general, Garuda Organizer's crisis management strategy consists of five stages: crisis research, forming a crisis team, planning crisis management steps, implementing a new work system and adapting to the new system's culture.Research limitations/implicationsThe focus of this research is on how to deal with crisis strategies in the world of event organizer from the standpoint of innovation diffusion. This study cannot be generalized because it is limited to efforts to formulate a strategic framework carried out by event organizer companies in dealing with the COVID-19 pandemic, not seeing the effectiveness of the strategy.Practical implicationsThis research, in addition to its theoretical implications, provides practical contributions to the event organizer industry. The pandemic encourages every event organizer company to always be prepared to adapt to changing conditions. There is no such thing as a static condition; rather, it can change abruptly at any time. As a result, the most important requirement is a quick and precise response. Responsive leadership will ensure that the adaptation process goes smoothly. With uncertain conditions, businesses must be prepared to respond to any changes that occur at any time. Sometimes desperate action is required because it must be done quickly. Aside from that, do not overlook openness management. It will be easier to manage a crisis if all available communication channels are opened. Opening all communication channels allows all components of the company to participate in overcoming the crisis. The participation of all parties will make it easier to deal with any crisis that arises. This transparency is carried out not only within the company, but also with parties outside the company, such as the government as a regulator, company partners and community members who use our services. Aside from that, a willingness to change and step outside of one's comfort zone is required both within the company and for each individual employee. The company's willingness to try new things and learn quickly becomes critical for businesses in the midst of a crisis. As in the case of Garuda Organizer, a willingness to constantly learn and develop a new culture that is more in line with current conditions will make the company more adaptable in dealing with crises. Thus, effective crisis-response strategies can be developed quickly. When we are at ease in certain circumstances, as employees, we are often hesitant to change, even if the times or circumstances have changed dramatically. It is necessary to avoid the comfort of the status quo. It takes self-will to change in a crisis like this. What does not change will be forgotten by time. To maintain the continuity of the company's activities, all employees must be willing to give up their comfort and possibly make a small sacrifice (including time and effort). If companies can unite the interests of companies and individuals who work as employees (As the management and employees of Garuda Organizer have done by devoting more time to the company's future and delving deeper into one's own potential), they will undoubtedly survive the current crisis.Social implicationsThis study discovered that even in the midst of the COVID-19 pandemic, which is fraught with restrictions, there still are event organizer companies striving to provide the best service. The Garuda Organizer company strives to provide good service to its customers by disseminating innovations. Despite the limited circumstances, the public continues to enjoy events in a novel format, namely through virtual spaces.Originality/valueThis study identifies the use of technology as a means to overcome the problem of organizing events in the midst of the COVID-19 pandemic and maps the complexity of the innovation adoption process in Indonesian event organizer firms.

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“…Regarding innovation, the Oslo Manual (OECD & Eurostat, 2005 stands as a seminal reference that bases different innovation and innovativeness measures applied in the literature, besides regional and national innovation surveys (Alves & Galina, 2020;Melo et al, 2017). The innovativeness concept is related to companies' innovation capability and comprises innovation inputs, activities/ capabilities, and outputs, wherein innovation outputs are innovations per se (Carvalho, Cruz et al, 2020;Quandt & Castilho, 2017). In this sense, the business innovation concept was recently updated in the fourth edition of the Oslo Manual as "[.…”

Section: Framework-quality-excellence Management and Innovationmentioning

confidence: 99%

Innovation and Management in MSMEs: A Literature Review of Highly Cited Papers

et al. 2021

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Micro, small and medium-sized enterprises (MSMEs) play a large role in different economies; hence the relevance of research on the factors that may leverage MSMEs competitiveness such as innovation and management. This research aims to review highly cited articles in the Web of Science database regarding management and/or innovation in the context of MSMEs. Besides showing MSMEs classifications across regions, this review also showed that variables employed in the highly cited papers have correspondences with excellence/quality management factors and traditional innovation types, which hence still serve as theoretical frameworks for research on MSMEs competitiveness. Moreover, theoretical relations were identified among all variables, being the strongest among networks-open innovation, information-knowledge, and product and process innovations. The results indicated that MSMEs competitiveness is related to sustainability, information-knowledge, and networks-open innovation; hence MSMEs managers and owners should pay attention to these factors. Finally, future research directions were also gathered and discussed.

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Innovativeness and coopetition in tourism SMEs: comparing two coopetitive networks in Brazil

Cited by 11 publications

References 63 publications

A complexity perspective for antecedents of support for tourism development

A complexity perspective for antecedents of support for tourism development

The crisis management strategies of Indonesian event organizers in the face of COVID-19

Innovation and Management in MSMEs: A Literature Review of Highly Cited Papers

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